Testing, testing, testing and more testing
Let’s get right to it. Here’s a list of topics we’re covering in this update in case you don’t feel like reading the whole thing:
- Shipping Schedule
Updated Delivery Dates
Let’s rip off the band-aid.
We’ve had a delay and we’re going to have another.
But will the boards be delivered at all? Absolutely.
We’re on a right track and it’s not just empty words that any team would say to save face. We’ve never been more excited about the updates we’ve been writing, but the time that got wasted at the very beginning with mindless bureaucracies, fighting with investors and waiting periods is hard to catch up with. We know it hasn’t been all sunshine and rainbows, but that’s unfortunately how it is. Building a hardware product of such complexity is difficult and it has its pitfalls one cannot anticipate before they actually happen. Most of the setbacks are caused by things that have very little to do with the actual product, and much more to do with running a starting company. And, the fact that everything just takes time. A lot of it.
To say we’re sorry about this would be an understatement. Though we’re making amazing progress every day and though everything’s looking better than ever, on many levels it feels like a failure. Because we’re letting you down. Letting down not just a someone, but roughly 300 people we made a promise to is really hard to deal with. We know some of you are disenchanted with us as well as the fact that a lot of Kickstarter projects get delayed, and we don’t blame you. We get frustrated as much as you do. But at the end of the day, we’re still here working tirelessly to see this through.
As for the actual dates, we would like to push it to January so that we can take our time to do everything right. The quality is what matters after all and we don’t want to rush it at its expense.
Though we realize how inconvenient this is, for which we sincerely apologize, we will do everything we can to make it up to you with the final product that will be worth the wait.
XTND T-shirts & Important Address Issue
The XTND T-shirts are all set and good to go! In fact, they have been for a while now, but we’ve been waiting for some of you to complete their addresses because we don’t want anyone to miss out on this. So, in case you haven’t, please check, complete or update your address until June 15 so that we can schedule shipping right afterwards.
If you have any issues whatsoever or don’t know how to change your address, drop us a message.
Those of you who have been in touch with us directly to make a different arrangement, we keep you in mind as well and everything is as we agreed.
If you missed this update and didn’t fill out your address in time, don’t worry, you won’t miss out on your XTND T-shirt, you’ll just get it later.
Sharpening the Brain
We finished an advanced design of the board’s brain which contains all the chips and sensors that the XTND Board will be equipped with. We’re very satisfied with how this sensory part works because it is the part of the board that makes it intelligent and most unique.
We’re testing everything in real conditions outside and we’re not going easy at it. In the following weeks, we’ll focus on collecting all necessary data and subsequently analyzing it, optimizing the evaluation system, improving the firmware and designing the final version of the brain’s PCB.
We’re also paying special attention to weight sensors that are important for the board to be safe to use. These sensors have an important role for weight detection system, anti-collision system and step on recognition.
All these sensors along with the ESC that we designed make a great combination that will have a huge positive impact on the board’s behavior while riding.
The Wheels Are in Motion
We’ve done quite a lot of thorough testing on motors. We wanted to report on every testing at first, but we soon realized it would be more or less the same update every time. This process took a bit longer than we expected. There have been a lot of different motor versions and individual iterations. Every change and adjustment stalled us a bit because we had to wait for the manufacturer to incorporate our requirements.
Nevertheless, the latest testing showed that the motors meet our requirements, which means we can start designing the final construction so that the motors will look good, too. Naturally, we will be optimizing them and improving their efficiency, but we’re very satisfied with the results at this point.
New Look of XTND Board
Changing the type of battery technology, which we mentioned in the previous update, required changing the board’s design as well so we came up with several versions with different dimensions and shapes while we were at it. Afterwards, we narrowed it down to two versions, one of which is shorter than the original one.
This week, we’re manufacturing prototypes of both to compare and test them to see which one is better. The shorter version would be primarily lighter, more comfortable to carry around and more maneuverable (given its smaller turning radius). On the other hand, the original has better stability as longer boards do. We will thoroughly test both versions to see what they are like in real life, what their riding qualities are and if their dimensions offer an ideal stance while riding (the width of the board and the space between feet) and don’t cause problems, such as wheelbite.
We couldn’t keep the original design because of the battery technology and the fact that we still want to keep them inside the board. The new design is more dynamic and modern, which better reflects the nature of the product while keeping its clean and simple design. And we hope that you like it as much as we do. We always value your opinion so do let us know what you think about the new design and whether you’d prefer the shorter or longer version.
We really appreciate all the wonderful support you’ve given us and hope that you can stick with us to the very end. It wouldn’t be possible without you after all. And we’ll be forever grateful for that.
- XTND team