Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hello, @Michele, Really sorry for the delay. We just got the feedback from the logistic company. Since your address is an island from US, some shipping lines cannot cover it. That's why they cannot deliver it, and change another shipping line now. However, it took really long time. We care about our customer's feeling. Therefore, two options: 1, we can refund you now, really sorry for your waiting; 2, you may wait for some more time, and we will ship you the shirt and two pairs of MP Magic socks for free. Please feel free to let me know via email@example.com, we will take care of your choice. Sorry again!
... any news... any updates... does anyone respond to any messages?
4 days later ... still no news
Hi @Michele-Patrizio Rossi, thanks for reaching out! I'm sorry that you haven't received your shirts and I've contacted the shipping company. I will contact the shipping company again and get back to you tomorrow morning. Thank you!
The lack of communication on the comment section/ private messages and even on your website is truly disconcerting. I am happy for those who received the shirts.. but would appreciate some kind of support and information as to where my shirt is currently
Have yet to receive mine. Any chance to locate it with a tracking #?
Hi @Chester Moreno, thanks for reaching out! I get back to your email, and please take a look at it. Thank you!
Is there any way I can so a size exchange? I contacted you guys via facebook and email and no response still after 2 days
Hi @Stephan, thanks for your feedback! We appreciate your confirm and enjoy your workout!
Got mine. Really good fitting and a very good quality. Totally worth the waiting ;)
Hi @Michele-Patrizio Rossi, thanks for reaching out! We are packaging the clothes and ready to ship them out today. I will update the latest information later. Thank you!
End of March huh?
Hi @Isaac Sandaljian, thanks for your concern and reminding! I just posted the latest update and we plan to ship out the clothes at the end of March.
Great looking forward to the update.