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A series of "How to" miniature painting DVD's demonstrating a variety of techniques that will take your painting to the next level!
A series of "How to" miniature painting DVD's demonstrating a variety of techniques that will take your painting to the next level!
331 backers pledged $45,898 to help bring this project to life.

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    1. Chris Baginski on January 29, 2015

      I took an extended break from painting for a few months last year, so this completely fell off my radar - now that I am back on the brush, I'd like to get my videos.

      I've tried emailing James through here 3 times, since the beginning of December, and he hasnt responded yet - does anyone have another way to contact him? More importantly, how do I go about getting my videos?

      Thanks!

    2. Joe T on December 6, 2014

      I never got any 'discount code' for my CMON digital download :(

    3. Eric on October 6, 2014

      CMON have created another new order for me and I'm actually downloading now! Yah!

      @MarkD - I've only pulled down the painting fur one - 2.8GB for 1hour 40minutes of footage.
      @Joshua R - I used support@coolminiornot.com to contact them about the problems I had.

    4. Joshua R on October 5, 2014

      Finally getting to do the downloads, but can't add the videos to my cart on CMON. What email address have others been using to contact them? Their customer service page says "customerservice@cmon.com" but that bounced back to me.

    5. Robin Farley
      Superbacker
      on October 4, 2014

      Worked perfectly for me. Downloaded without any problems. Very pleased with the product (as I knew I would be) and happy that the CMON site finally worked out. Best wishes!

    6. Eric on October 4, 2014

      Haha, CMON have stepped in to help and expired my videos and I now have a new set waiting in the 'pending' state, so one step forward and one back!

    7. Mark D on October 1, 2014

      What seems to be the download time per video? How long are the videos?

    8. Eric on October 1, 2014

      Well order placed and the 'discount' code worked, but it's just sitting as 'pending' with the download links returning 'The link is not available.' :( Guess CMON will process my order at some point and enable the links, I suppose waiting a few more days wont hurt now!

    9. Missing avatar

      Zachary Smith on September 30, 2014

      Fixed for me! Huzzah!

    10. Missing avatar

      Marco Musazzi on September 30, 2014

      I contacted the customer service of CMON and they fixed the problem right away! I'm currently downloading my videos :)

    11. Missing avatar

      Marco Musazzi on September 30, 2014

      It looked like it was working this morning.. I added my videos to the shopping cart and procedded with the checkout procedure and in the end I was redirected to PayPal to pay 160$ so I cancelled the order and now my "discount code" is not working anymore ....

    12. Missing avatar

      Zachary Smith on September 29, 2014

      I'm having the same issue, even if first putting in paypal then going back to add my code.

    13. Missing avatar

      Francesco Fontana on September 29, 2014

      I have the same problem: "Please specify payment method" and cannot proceed with the download.

    14. Nick Price on September 29, 2014

      same with the payment information page

    15. Missing avatar

      Marco Musazzi on September 29, 2014

      I'm trying to download from CMON but I keep getting blocked at the "select Payment Information" step as there is no payment method to select ....

    16. John Drinkwater on September 29, 2014

      Looks like digital downloads are in place. Having got time to do this today but will do tomorrow and report back. Thanks James.

    17. Marian Bohacik on September 18, 2014

      I go the USB way and got my videos long ago. Everything went super smooth and James is very nice person to talk with.
      After that I ordered more videos (also on USB stick) and got it just today. James also included some extra bonus videos about bases, so I'm happy :)

      I hope he eventulay manage the digital distribution, in the meantime the physical distribution is just fine.

      Ohh, I didn't mentioned how great are the video tutorials. I learned a LOT of new things. Thank you James!

    18. Craig Fleming on September 17, 2014

      I also write CMON and received a response:

      "Thanks for contacting. Being that we did not run the kickstarter, there is nothing we can do. James needs to provide more detailed information to us before any decision is made."

      Doesn't sound like motion to me.

    19. John Drinkwater on September 17, 2014

      I have taken the liberty of messaging CMON direct. It's time for polite but firm direct action from everyone here.

    20. Missing avatar

      Zachary Smith on September 17, 2014

      Hi Mr. Wappel, I just wanted to send you some kind words of support for your continued trials in finding a home for your videos. I have full confidence that whatever you decide to do will work out for us digital folks. Thank you for your continued hard work on this project and continuing to put out inspiring content on your blog at the same time!

    21. greywulf on September 8, 2014

      How large a flash drive are we talking here? I went in for 7 videos from what I remember.

    22. Dan "The Dread Painter" Goodchild on September 2, 2014

      I caught up with James at Gen Con and heard a bunch of fascinating stories. I gave him my own flash drive and some postage (I didn't want it to cost him anything extra since his digital fulfillment partner seems to have all of the "screw James Wappel" bases covered). I got it back today full of videos and I can't wait to start watching and learning how he does what he does.

    23. greywulf on August 25, 2014

      Did you have a chance to talk to CMON at GenCon? I'm still waiting patiently for the digital versions if they ever happen. I would prefer you don't have to mail me anything.

    24. William Dovan
      Superbacker
      on August 13, 2014

      I just want to leave a note that James' DVDs are fantastic. I pretty much backed and ordered every one of them and they arrived for me a couple of months ago. Ironically I didn't get the chance to start watching them until today (yes life is busy) but I can say that there has been a lot of care taken with the content (many many hours of recording and editing with footnotes as well) so I'm pretty happy with the instruction on them.

      I will comment that those still waiting give him a little slack as (coming from a tech-savvy point of a view), given the size/scope of the project (50+ dvds, each 1 1/2 hours of differing content) James by his lonesome (/small independent team) is most likely doing the best he can. I'm doing a personal backup of the DVDs onto my SSD drive for watching convenience and the paranoia that some of the DVDs will get corrupted over time. Needless to say it's taking me ages.

      I will suggest to James however that next time (if ever there is a next time), to consider multiple videos put on a blu-ray disc (you can probably hold about 10-12 videos per disc - the cost of blu-ray writers and discs have done down dramatically in the past 5 years) as this would be more economical, maintain video quality and be more time-efficient. That or compressed hosting and downloads but that would be more costly (data hosting is costly).

    25. Steven Hajducko
      Superbacker
      on July 29, 2014

      @Robert - I'd suggest emailing James and just getting a USB drive. I too had the digital downloads and just missed the memo on the USB drive, but once I got in touch w/ James over email, he was super polite and quickly got me a USB drive with all the videos I had purchased, and I was even able to purchase more of them.

      Unless there's some driving need you have for them to be digital downloads, I'd really suggest going the USB route.

    26. Missing avatar

      Robert Williams on July 25, 2014

      Please can you tell us what is happening about the digital downloads? Another month has gone by since you said 'a new person is taking over this element, so hopefully that translates to immediate progress'. Sadly not.

    27. David Lyons-Nash on July 10, 2014

      Yay! Got home to a post pack! Looking forward to the weekend. Thanks James :)

    28. scott murray on July 8, 2014

      Finally received!

    29. scott murray on July 7, 2014

      @ Chris and greywulf
      You guys aren;t going for the USBs? Check the last few updates

    30. greywulf on July 6, 2014

      Hi James, still not sure what is going on with the digital but I don't mind, so long as it remains an option. The DVD player I have doesn't even work anymore. Digital is the way to go for me.

    31. Chris Rance on July 5, 2014

      Any further news on the digital downloads? This is far beyond ridiculous now, and has ensured that I will never again back anything connected with CMON.

    32. scott murray on June 24, 2014

      never min. Got it from latest update.
      Happy to say that it looks like my DVDs will be on the ship next week

    33. scott murray on June 22, 2014

      @ Dean
      Could you pass me James' e-mail?
      I want to contact him

      Cheers

    34. scott murray on June 17, 2014

      Still waiting :-(

    35. Dean on June 10, 2014

      Wanted to say I got my videos on DVD the other day and they look great. James was wonderful to work with via email.

    36. Wes, Atalantes Ekdromoi Hoplite
      Superbacker
      on June 2, 2014

      shame the eagle was discontinued by CMON

    37. Wes, Atalantes Ekdromoi Hoplite
      Superbacker
      on June 2, 2014

      +1
      ditto what Mark said

    38. Mark Bisignano on June 1, 2014

      Just received my DVDs yesterday and took a quick glance through them all. Very pleased with how everything turned out.

    39. Missing avatar

      Redwing on May 28, 2014

      I cannot believe, it has been three more weeks without anything happening, apart from the information, that still two parties cannot get their act together and set up the digital download. I do not care about who is to blame or what is going wrong. Talk to each other, resolve the issue and make it happen!

    40. scott murray on May 20, 2014

      Lucky u Michael!!!

    41. Missing avatar

      Michael Schmid on May 19, 2014

      Got mine in the mail today. fun times :)

    42. mark dieter on May 19, 2014

      @scott, Between us I honestly can't remember if it was or not.... I am looking forward to getting what I pledged for. I have been at times rather disgusted, and then completely forgotten that I backed for a couple weeks until I see it on the what I've backed list. I understand this is a rather large operation for James to have to work thru. Then again I was able to deal with a 95 unit mailing of custom fate decks in two days. So don't mind me I'm just riding the fence.

    43. scott murray on May 18, 2014

      @ mark
      forgive me if I'm wrong but i thought all the burning was done before shipping even commenced.
      hence my anger.

    44. mark dieter on May 18, 2014

      Of course scott he has by my count 982 DVD to burn, package and send out, and there are what 40 some choices? That isn't terrible for a man who by all accounts has what most of us would consider two jobs worth of painting to in a week. Granted an investment in a multi disc burner could have sped that up. And now I am wondering if Cool mini might be wanting all the physicals to have shipped before putting the digitals up to sell. As I'm sure we will just get a code for X downloads worth of product.

    45. scott murray on May 17, 2014

      So let me get this straight.

      It has taken two DAMN months to ship 100 rewards?

      Seriously!! On average, we are looking at James posting 1 or 2 DVDs per day.

      This is unacceptable. I'm so over this damn project.
      Obviously, shipping rewards definitely comes second to James sitting down and painting

    46. Missing avatar

      Robert Williams on May 17, 2014

      Why am I still waiting for the downloads to be available on CMON - they won't reply, you won't reply (and just give us a totally passive attitude that all you can do is wait for CMON) - you have had my money for over a year, when am I going to get what I paid for?

    47. mark dieter on May 14, 2014

      James,
      Has there been a discussion on what the MSRP of the digital versions of the videos might be? I realize some of that depends of the final landing spot for hosting, but a general idea if all the videos might be the same price, or if some will be considerably longer and thus more expensive?

    48. Missing avatar

      Marco Musazzi on May 13, 2014

      It's more than a year since the founding and there is still no sign of the digital downloads. Can you please give us and update? Have CMON backed out? Do you have an anternative plan / solution?

    49. C. Scott Kippen
      Superbacker
      on May 13, 2014

      I am waiting as well. I have been in contact with him via email, but no update on shipping just yet.

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