by Wynd Technologies, Inc.
Since delivery is being delayed can we have the all black option as a upgrade?
Thanks so much for all the support and encouragement! We are very sorry for any inconvenience caused by the shipping delay. We want to ensure that we are delivering the best product to you all, but understand that the timing is unfortunate for some of you!
If you are looking to "bridge the gap" and find some relief this allergy season, we also have portabe purifiers and air quality trackers that you can purchase right now: https://shop.hellowynd.com/collections/all
Otherwise, if you need to make a change to your pledge, please message us here on Kickstarter or send us an email at email@example.com and I will be happy to help you!
Wynd Customer Happiness
I always expect delays from Kickstarter projects, so no surprise there. The surprise is the detailed update explaining the delay and describing exactly what you have been doing - brilliant and very reassuring, a vast improvement over most project updates which tend to be, to put it politely, somewhat lacking in detail. I know it takes a lot of effort to put together an update like that, but I very much appreciate it.
This is extremely disappointing, the delay takes it right past allergy season and jumps 3 months. The design looks to have gotten much larger than originally advertised, another draw back. Will there be any give back to the end users for the inconvenience like an additional set of filters?
I'm very disappointed with the delay :( The reason why I chose the Wynd halo + purifier combo over other similar products was because of the expected shipping date, because it meant getting it just in time for pollen season, but now it'll be coming at the end and won't give us the relief we were hoping for.
Sad to see an extended shipment delay, but very impressive and detailed update. Keep it up...
All fine and dandy. Obviously I want to see that you’re improving the product but I dislike how you snuck in at the end that the shipment date just regressed 3 months from the original date in May to August. A third of year is a lot of time and just to have it haphazardly mentioned at the end of an update is shady in my book. Shame on you guys for not being more upfront and owning the 3 month delay at the forefront. I pledged for 3 units and thought my contribution is worth more than that. Disappointed to say the least
So I can understand the Wynd Halo's delay, but does that mean you wont be shipping the Wynd Home Purifier when its ready? Id prefer to get that first and use it as a normal purifier until the Wynd Halo is done...
OMG! This finished product is so much clunkier than I had hoped. The design is not at all attractive. Too late to cancel?
The last time you delayed the Wynd smaller purifier, i received something far better than i expected. That being said, i DO really want to have this in my house, but at the same time i DO really want you to do what you did best last time. Appreciate the update.