Geoff and E -- you each should have received ebooks, please email me at kickstarter@theleanstartup.com if you have not and we'll get that sorted. Matthew, George, and Don -- I'm sorry to say that due to the limited print of The Leader's Guide, we're not able to provide or sell additional copies at this point. Gehad and Nic -- keep an eye out for the audiobook early next year. Eric's been totally focused on The Startup Way manuscript lately but is looking forward to recording The Leader's Guide audiobook after the new book's publication in October. - Laura
Hi @Albert Baker and @Geeta Chauhan, I'd be happy to help you with your reward items over email. Please expect to see an email from kickstarter@theleanstartup.com, thanks. ––Mink
I just went looking for my ebook. Found it. Folks should look for an email in their "All mail" or spam folder from Powered By Zola no-reply@poweredbyzola.com. Google (Gmail) had auto filtered it out of my inbox.
Hi ladies & gents, have not received any physical copies (neither my copy of The Leaders' Guide, nor my signed copy of Value Proposition Design. I live in the Netherlands.
Any update on this pls?
@Eric - really like the approach to this book via Kickstarter and the content of the book itself. However, I want to let you know page 203/204 is missing steps 1 and 2 in the "interest funnel" example.
I have yet to receive any details on the safari subscription. Can the creators please provide some updates on this? There are many more queries on such issue but are still left unanswered. Please update us.
Hey everyone, Eric here. We are aware of the problems and are working with Pivotal to fix them ASAP. For now, you can use "TLG" as your backer code as a workaround.
Also, I have not received an email or the ebook.
Sent info request to fulfillment vendor but no reply.
Can you please reply to me and just send me the ebook.
I have backed the project at the Kickstarter Creator Special level and haven't received anything. I have sent a few emails inquiring about this but haven't received a response. Can somebody please help?
On March 24, 2015, I contributed to this kickstarter, with an expectation to receive a two-pack of books in December of 2015.
412 days later (and 130 days beyond December), I have not yet received a single book. This is also after telling me for $1 more I could upgrade to a higher reward level, and then changing the rules after I went ahead and upped my contribution by that $1. Not that I care about the $1 or even the $40 for that matter, but this is easily the latest and worst Kickstarter experience I've had to date. Ironically, it's for a book called "The Leader's Guide." A leader would not have overcommitted to this extent to so many people. And then, not even done anything to try to make up for it.
I'm annoyed, disappointed, and most importantly, your reputation has been tarnished in my eyes. This is not the way to treat people who have contributed to your successes. It's shocking to me that I have modeled so many of my processes after your methods, and I feel pretty scammed.
I'm truly disappointed. Everyone should get their money back.
I backed for the Developers Pack, but have still not received the Safari Subscriptions. Is there any update on this at all? Already sent several emails to you regarding this but never received an answer.
I figured out how to log in to Zola separately, and found the book there. It was difficult, because I had to send multiple password reset requests in order to get any emails. The book was in there.
I backed THE DEVELOPER'S PACK but have not received anything yet. (no emails links, books etc) Please could someone check if anything should have been sent my way.
Many thanks, Oliver
Utiliza este espacio para comunicarte con el creador, y para comunicarte con otros patrocinadores.
¿Tienes alguna pregunta?
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Mostrar comentarios anterioresEric Ries Creador March 29
Geoff and E -- you each should have received ebooks, please email me at kickstarter@theleanstartup.com if you have not and we'll get that sorted. Matthew, George, and Don -- I'm sorry to say that due to the limited print of The Leader's Guide, we're not able to provide or sell additional copies at this point. Gehad and Nic -- keep an eye out for the audiobook early next year. Eric's been totally focused on The Startup Way manuscript lately but is looking forward to recording The Leader's Guide audiobook after the new book's publication in October. - Laura
L Young March 27
Still trying to get hold of a hardcopy of the book - any help?
Nic Gibbens March 27
Another query about the audiobook - is there any news on this at all??
E March 26
Never received my book and recently moved to a new address. Please advise.
George Patrick Sand March 1
I received The Leaders Guide but it got exposed to toxic mold and I have to trash it. Is there any way I can get another copy?
Matthew Pattinson February 28
Hi @Eric Ries. I am a backer at a digital level ($21). Is there any way to upgrade to purchase a copy of a physical copy of the Leader's Guide? Thanks
Gehad Olabi February 21
I havent heard any update about the audiobook. How can i get my audiobook? Thanks
Geoff Tucker January 27
I never received my book at all.
Eric Ries Creador December 14
Hi @Albert Baker and @Geeta Chauhan, I'd be happy to help you with your reward items over email. Please expect to see an email from kickstarter@theleanstartup.com, thanks. ––Mink
Geeta Chauhan December 13
Same for me. I received the Lean Startup book instead of the Leader's Guide...
Geeta
Albert Baker December 13
Hi,
I never received The Leader's Guide book. They sent me The Lean Startup.
Al
Miha Marinsek en October 28, 2016
HI guys,
when will the second book be available?
Miguel Détente en September 22, 2016
Hi guys,
I never receive the book at the moment :(
Is it possible to have a status please.
Thx
Antonio Parata en September 1, 2016
Hi, is it possible to know if the book was shipped and if so what is the status of the shipment?
Gui Ambros en August 23, 2016
Any news on Safari subscription reward? I've sent a handful of emails to kickstarter@theleanstartup.com, but haven't received any answer yet.
James Scotney en August 18, 2016
Any word on when the audio book will be ready? I couldn't find any info since the update April 15 2015
Mie-Yun Lee en August 17, 2016
I *love* the book. It's just as advertised and very helpful as it's so practical. Great work Eric!
Miguel Détente en August 16, 2016
Hi guys, I was wondering if you had shipped my book.
It's possible to verify, please.
Aran en August 10, 2016
I just went looking for my ebook. Found it. Folks should look for an email in their "All mail" or spam folder from Powered By Zola no-reply@poweredbyzola.com. Google (Gmail) had auto filtered it out of my inbox.
Michael Lim en August 9, 2016
Is there a link to download the book?
Rob LaRue en August 8, 2016
How do we get the digital copy?
Emilianos Ellinas en August 4, 2016
I finally received my book! Thanks!
Guam Lelananthachat en August 3, 2016
Hi. I was wondering if you had shipped my book.
it looks like the Post Office might have accidentally sent it back?
Is anyone able to help confirm or not, if the book was indeed sent?
Thanks
Emilianos Ellinas en August 2, 2016
I am still waiting for a response about when my book will be shipped. This is so unorganized!
Nico de Haan en July 28, 2016
Hi ladies & gents, have not received any physical copies (neither my copy of The Leaders' Guide, nor my signed copy of Value Proposition Design. I live in the Netherlands.
Any update on this pls?
Emilianos Ellinas en July 25, 2016
I haven received the book yet. Not even the tracking no. in case it shipped. What's going on?
Emilianos Ellinas en July 12, 2016
Thanks for the email reply! Can't wait to read the book!
Emilianos Ellinas en July 11, 2016
I haven't received the hard copy of the book yet.
I have reached out by email but haven't received a response as to when it's going to be shipped. Please provide a tracking no. when shipped.
Thanks!
Emilianos
colin en July 4, 2016
@Eric - really like the approach to this book via Kickstarter and the content of the book itself. However, I want to let you know page 203/204 is missing steps 1 and 2 in the "interest funnel" example.
Regards,
Colin
L Young en July 1, 2016
Hi Eric,
I have the ebook, how do I get a copy of the printed book?
thanks
Alex Leung en June 26, 2016
Hi Eric,
Just received the books today here in New Zealand. Thank you and keep the good work up.
Cheers
L Young en June 24, 2016
How do I get a hard copy of the book?
Eric Ries Creador en June 22, 2016
@Brian Matuszak @Dwayne Johnson send us a message at kickstarter@theleanstartup.com, and we'll look into these issues for you, thanks.
Brian Matuszak en June 21, 2016
Who do we contact if we have not yet received the hardcopy of The Leader's Guide?
Dwayne Johnson en June 18, 2016
I only received one of my books. When will the other be shipped? (Different address)
Adrian Vu en June 15, 2016
I have yet to receive any details on the safari subscription. Can the creators please provide some updates on this? There are many more queries on such issue but are still left unanswered. Please update us.
ILAN SHREDNI
Superbacker
en June 3, 2016
Problem solved, The kickstarter@theleanstartup.com support team sent me a reply for the Lean Startup Conference 2014 videos. Thank you.
ILAN SHREDNI
Superbacker
en May 30, 2016
From where should I download The complete collection of The Lean Startup Conference 2014 videos included in the super dev pack reward?
Eric Ries Creador en May 25, 2016
Hey everyone, Eric here. We are aware of the problems and are working with Pivotal to fix them ASAP. For now, you can use "TLG" as your backer code as a workaround.
Robin Stagg en May 25, 2016
Same, no backer ID in pay emails..
Patrick Condon en May 25, 2016
Same problem for me -- no backer code. I tried to email the leaders guide at pivotal email address and was bounced back.
Karthik Narayan en May 25, 2016
The registration page for the workshop asks for a backer code. I'm not sure where to find it.
Nicholas Rutherford en May 25, 2016
How can I redeem my Safari credit? I found an expired link in an old email somewhere and they ignored my support email.
Forrest Kennedy en May 23, 2016
Also, I have not received an email or the ebook.
Sent info request to fulfillment vendor but no reply.
Can you please reply to me and just send me the ebook.
Robert en May 23, 2016
Where is my ebook is at? I dont receive anything yet.. Please let me know asap..
Konstantinos Papakonstantinou en May 20, 2016
I have backed the project at the Kickstarter Creator Special level and haven't received anything. I have sent a few emails inquiring about this but haven't received a response. Can somebody please help?
Hal Danziger en May 9, 2016
On March 24, 2015, I contributed to this kickstarter, with an expectation to receive a two-pack of books in December of 2015.
412 days later (and 130 days beyond December), I have not yet received a single book. This is also after telling me for $1 more I could upgrade to a higher reward level, and then changing the rules after I went ahead and upped my contribution by that $1. Not that I care about the $1 or even the $40 for that matter, but this is easily the latest and worst Kickstarter experience I've had to date. Ironically, it's for a book called "The Leader's Guide." A leader would not have overcommitted to this extent to so many people. And then, not even done anything to try to make up for it.
I'm annoyed, disappointed, and most importantly, your reputation has been tarnished in my eyes. This is not the way to treat people who have contributed to your successes. It's shocking to me that I have modeled so many of my processes after your methods, and I feel pretty scammed.
I'm truly disappointed. Everyone should get their money back.
Sven en May 7, 2016
I backed for the Developers Pack, but have still not received the Safari Subscriptions. Is there any update on this at all? Already sent several emails to you regarding this but never received an answer.
Kristen Dyrr
Superbacker
en May 6, 2016
I figured out how to log in to Zola separately, and found the book there. It was difficult, because I had to send multiple password reset requests in order to get any emails. The book was in there.
Oliver Christie en May 5, 2016
I backed THE DEVELOPER'S PACK but have not received anything yet. (no emails links, books etc) Please could someone check if anything should have been sent my way.
Many thanks, Oliver