We’re really excited to confirm that the Kickstarter units left the factory near Shenzhen yesterday, arriving in Hong Kong this morning. While this seems like a short distance, symbolically it is huge as product is now out the gate and on the move.
This is the first truck load arriving in Hong Kong in the early hours of this morning:
This shipment includes 5,446 GameSticks bundled with:
- 777 white controllers
- 711 black controllers
- 321 red controllers
- 3,637 in the KS colors
- plus 1,272 additional controllers, the majority also in the special edition colors.
The factory deliver these items to us individually boxed up by product type (or SKU). We have 20 SKUs made up of 16 main bundle variations, and 4 controller variations. As mentioned in our last update, we will be shipping the dock separately later this month.
Due to customs regulations in China, we have to export these SKUs individually – they are all checked for weight and contents and so can’t be mixed up before they leave the country.
With the product now in Hong Kong, the next step is to match each customer's order to their reward preferences, giving them the right combination of controller colors, adapters & cases - some have one main unit, some have two, some people ordered extra units and some have extra controllers - each in their own color preference etc. This process will start on Wednesday, as it’s a national holiday in Hong Kong on The 1st October.
We are breaking down our 5,268 backers in 71 countries to the following regions:
- 3,270 in USA and Canada
- 1,531 in UK & Mainland Europe
- 467 in the Asia region including Australia.
Once picked and packed with address labels applied in HK, the units will be shipped in bulk to:
- Texas for final fulfillment to US and Canadian backers via UPS
- London for final fulfillment across the EU by courier and postal service
- Backers in Asia will ship DHL direct from HK.
We will aim to time deliveries to each region so that everyone receives theirs globally within a 2 week window, starting next week, but some countries can expect theirs to take a little longer.
We expect US backers to receive theirs some time around the weekend of 12th October onwards. EU backers can expect the same. Asia backers may be the first to receive theirs, a little earlier, as their orders don't have so far to travel and are being sent direct.
Thanks to Simon who has been away from family for two weeks co-ordinating the process!