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We have created an intelligent flexible chip (Mu tag) integrated within an easy-to-use app to keep your belongings safe.
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1,360 backers pledged $106,730 to help bring this project to life.

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    1. Missing avatar

      Sunny Lee 2 days ago

      Hi I moved out of my old house and have a new address and I was wondering if I could change it?

    2. informu Creator 3 days ago

      @Huseyin @Hyun II Kim
      Alex is correct. You can read this post: https://www.kickstarter.com/projects/869417908/mu-tag-worlds-smallest-loss-prevention-device/posts/2107161

      Hello Alex, thank you a lot. :)

    3. Missing avatar

      Alex [T3N0R] 4 days ago

      According to prior comments from the project creator, the shipment window is April-August. I don't think anything has shipped yet. I'm sure they'll let us know when things start shipping! :)

    4. Missing avatar

      Hyun Il Kim on February 14

      I still haven't received my item yet... So please tell me shipping information.

    5. Missing avatar

      Huseyin
      Superbacker
      on February 12

      I still haven't received my item yet... what's happening?

    6. informu Creator on February 8

      @Ben Teasdale
      Thank you for reaching out. I messaged on the Kickstarter platform. Thanks.

    7. Missing avatar

      Ben Teasdale on February 6

      As per my message to you - I would like a full refund please

    8. informu Creator on February 5

      @all

      We still expect the product to arrive at your door between April and August as mentioned in the previous update. We are holding ourselves to the timeline, which was reached after much deliberation and identifying the risks involved. We cannot wait for you guys to use the Mu tags! Thanks for your support with the journey so far. We have been blessed to have a very active and helpful backer community.

      If you have more question, please see this Jan monthly update here: https://www.kickstarter.com/projects/869417908/mu-tag-worlds-smallest-loss-prevention-device/posts/2107161.

    9. Missing avatar

      mike on February 3

      These folks do not have a solid plan. Getting more leads at CES while leaving us out in the cold.

      KS does not provide any accountability. I have three unfulfilled pledges. No more. Looking forward to the day I can delete this App entirely. Can’t come too soon.

    10. Missing avatar

      Palas sasmal on January 31

      When I can get it,please give the date

    11. Missing avatar

      李一洲 on January 28

      I haven't received.Why?

    12. informu Creator on January 25

      @Leslie Villalon,

      Thank you for reaching out. I messaged you privately. Thanks.

    13. Missing avatar

      Leslie villalon on January 22

      Hi, still have not received mine.

    14. informu Creator on January 17

      @all Sorry for the late reply. We were busy with CES and the follow-ups.

      @Faisal, @Danny Lee
      we messaged you privately on the Kickstarter platform. Thanks.

      @Karol
      Sorry to hear that. You may send to a wrong email address previously. We are here to help. This is the link to change your address: https://informu.backerkit.com. We also messaged you privately on KS.

      @whatdapufferfish,
      Yes. We confirmed.

    15. whatdapufferfish
      Superbacker
      on January 16

      Hey guys, I've sent you a PM here on Kickstarter. Please reply. Thank you.

    16. Missing avatar

      Karol Strzelecki on January 15

      Hi. I would like to change the delivery address - I have sent 2 emails and got till now no response. Thanks!

    17. Danny Le on January 13

      Hello, the delivery date is far too long than i expected. Could you please help me how to process a refund. Thank you.

    18. Missing avatar

      Faisal on January 12

      Hi , its a long time until delivery, its not like you promised us .
      I want refund please ...

    19. informu Creator on January 4

      @Jenny Mak,
      We just messaged you through Kickstarter platform. Thanks.

      @Izzy Ali,
      Yes. You can change the address easily from here: https://informu.backerkit.com. If you can't find out how to change, we are here to help. We can change it for you. Happy new year.

    20. Missing avatar

      Izzy Ali on January 4

      Would it be possible for you change the delivery address associated with the original backing order?

    21. Missing avatar

      Jenny Mak on January 4

      You mean we only get it in Aug? That is too long. I would like a refund. Please message me how to proceed the refund. Thanks.

    22. Missing avatar

      Russ Brack on January 4

      Meh! I kind of think youll be wishing us a happy new for 2019 before we get anything solid. Its just as well you went with the single form factor or we would be waiting a further 3 months more !!!!! And I really dont think you should be mentioning wages in the updates, I know alot of people that would be happy to be paid $2000 a month! Happy New Year............

    23. informu Creator on January 3

      @all Sorry for the delay in the update. We are working on putting it together for you all, however, we are still waiting on our contracted manufacturer's answers on the lead times on our inventory. We will get it by tomorrow. It's already 11 pm MST on Jan 2nd. We will send out the update before this time tomorrow by January 3rd.
      We apologize for the delay. Thanks for your patience and support!

    24. informu Creator on January 2

      @Yong

      Happy new year! We have issued you the full refund. Thanks.

    25. YONG on January 2

      Hello.

      I would like a refund. Please assist. Sent a message already.

    26. informu Creator on January 1

      @Nicole Langford
      @Nellkuo
      @Palas Sasmal
      Hope you guys had a great holiday. We were away for few days. We will provide an update on Jan 2nd. This project is still moving forward with major progress. We had done our project replanning which we will update. Thanks.

      @Vivian Chou, please message us privately. Thanks.

    27. Missing avatar

      Vivian Chou on December 31

      Would love a refund

    28. Missing avatar

      Palas sasmal on December 29

      What happen there is no update,when I can get my shipment

    29. Missing avatar

      Nellkuo on December 25

      When can I expect the delivery?
      Backer number:826

    30. Missing avatar

      Nicole Langford on December 6

      can we get another update please?

    31. informu Creator on December 1

      @Jenny Mak,

      Please see the newest update. Thanks.

    32. Missing avatar

      Jenny Mak on November 30

      When can I expect the delivery?

    33. informu Creator on November 27

      @Darren Osborn
      Can you please kindly tell me where you post the question and when? Becuase we don't have the ability to delete any comments on Kickstarter platform. Please message us directly on the Kickstarter message system. We read every message and can communicate with you directly on a personal level. Thanks.

      @seunghobaek,
      Please message us directly on the Kickstarter message system. Thanks.

    34. Missing avatar

      seunghobaek on November 27

      I'd like to return a refund. What should I do?

    35. Darren Osborn on November 26

      Pretty sure I posted a quick question about who to contact regarding refunds and it got deleted. Can you please post this information. Regards darren

    36. informu Creator on November 25

      @Norman Williams,

      Thank you for asking. Hope you had a great Thanksgiving holiday! We will push out an update soon. For those Beta testers, they should receive the Mu tags within one week. Thanks.

    37. Norman Williams on November 25

      Its been a while. Where is my stuff I backed?

    38. Jason Bierz
      Superbacker
      on November 2

      I got that same email, confirmed my appointment, and spoke with Lang that very night! He's a great guy, there's some cool ideas he wants to implement, and he really has been trying to listening to the community. There's just some growing pains as a company, and with a brand new product it's been a little hard going for all of them. They're on the right track, just a little behind schedule now. But I know we'll have an awesome product to show off soon enough! And from what I've heard, it's gonna be really awesome!

    39. informu Creator on November 2

      @Jin,
      Thank you for asking. Please see the September Monthly update "Final Design" section. Thanks.

    40. informu Creator on November 2

      @James Freedman,
      Thank you for reaching out. It was good to speak with you on the phone. I apologize for connecting you on Skype late. I was waiting on you to accept my request on Skype. I travel from Boulder. CO to San Fransisco this week. So the time zone changed from MST to PST. This is completely my fault. I sincerely apologize. The MST in our startup Boulder area is one hour ahead of the PST SF time. My iCould calendar didn’t update accordingly. I have talked with all 34 customers which scheduled with me in last few days. I did not miss one person unless they didn't accept my Skype contact request. Thank you for your understanding.

    41. Missing avatar

      BTTF on November 2

      I received an email from Lang Mei last week inviting me to book a phone call with him to discuss my complaints. I booked an appointment and received his confirmation that he would call me but I have been awaiting that call for the last 45 minutes now. :-( This is a textbook example of not listening to customers. I want a refund.

    42. Jin on November 1

      So what is the $100,000 stretch goal if its not going to be an extra battery? Just curious

    43. informu Creator on October 23

      @Saar Lazar,

      Thank you for reaching out. In order to protect your privacy, we messaged you privately. Thanks.

    44. Saar Lazar on October 21

      Hi,

      I changed my address and sent email with the new one.
      can you please confirm you updated it?

      my email: lazar_s10@hotmail.com

      thanks

    45. informu Creator on October 18

      @GijsBraakhuis : We appologize in the delay in the update. As promised we will give our backers our monthly update. Please give us till the end of the week to get the update ready. We are in the process of some tests on the RF performance as we mentioned in the last update that has caused delay of the beta units.

    46. GijsBraakhuis on October 17

      Hey Guys... last update has been over a month ago. I/We would really like an updat

    47. informu Creator on October 16

      @Nicole Langford We are working very hard on delivering the product every day, including the weekend. Thank you for asking. We are preparing for a new monthly update. Thanks.

    48. Missing avatar

      Nicole Langford on October 16

      so whats happening? Anymore updates?

    49. informu Creator on September 28

      @Jean-Francois Messier Thank you for asking. We have expected a delay for the 100 units delivery. We will update more on the monthly update.

    50. Jean-Francois Messier on September 26

      How close are we to get the units shipped ?

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