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snappgrip: full control of your iPhone camera with one hand's video poster
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Snap-on camera controls for your smartphone with shutter, zoom and mode. Great when you're using them. Pocketable when you're not. Read more

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Funded!

This project was successfully funded on January 28, 2013.

Snap-on camera controls for your smartphone with shutter, zoom and mode. Great when you're using them. Pocketable when you're not.

Reward redemption

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Dear Backers

We've now sent out the instructions for reward redemption. Please check your inboxes!

Your support and patience on this project has been much appreciated. As we've now reached the fulfilment stage of the project (which uses our webstore as the mechanism) we will now use our webstore/email as the contact medium regarding individual pledge rewards rather than communication through Kickstarter.

Thanks again for your support in making this project a reality and we hope you enjoy your snappgrip that you'll shortly be receiving!

Regards

Lee & the team.

Comments

    1. Creator Gareth Evans on October 4

      I forgot I backed this project, can I still claim my product?

    2. Creator Lee Harris on January 29, 2014

      @ Ken:
      info@snappgrip.com
      Your specific redemption email was sent to your @mac.com email address that you have registered to your Kickstarter account.

    3. Creator Ken Laji on January 29, 2014

      Lee, which email address shall I use to contact you regarding reward resumption? I'm reading these messages on my iPhone and never received an email from you.

    4. Creator Lee Harris on January 23, 2014

      @ Richard - you have mail.

      @ all - as per the update, PLEASE USE DIRECT EMAIL FOR REWARD SPECIFIC QUESTIONS. Hopefully putting this in capitals will make this clearer than I thought it was in the paragraph provided in the update.

    5. Creator Richard Carlson on January 23, 2014

      Where on the web site do I find the iPhone 4? It only shows 4s and the note says it's not compatible with the 4. I have been looking forward to this grip and hope it still works with the 4.

      Thanks

    6. Creator Lee Harris on January 22, 2014

      SHIPPING CHARGES
      The glitch that was charging shipping to non-EU/USA addresses has now been resolved and all redemption vouchers should now facilitate free shipping.

      If you have already redeemed and been charged/paid for shipping, we will refund this amount as your reward ships.

    7. Creator David Dean on January 22, 2014

      Ordered yesterday - no problems with checkout. can't wait for delivery. I'll put out a review on my podcast in the next week or so at http://iconfessimageek.com.

      Thanks Lee - and wish you success for the coming months.

      (Anything new in the pipeline?)

    8. Creator Lee Harris on January 21, 2014

      ZIP Codes.
      If you have a ZIP code that is not being accepted, it would be useful to know what it is and to check that you are entering USA as your shipping country. "It is not working" don't really aid any fixes...

    9. Creator Lee Harris on January 21, 2014

      @ Matt - as of 7:50pm UK time (that's where I am and that's outside working hours) I've just emailed you to advise that the email was sent to the email address that you provided within Kickstarter, not the email address from which you emailed us through the contact form.

    10. Creator Matt Oates on January 21, 2014

      I have sent emails to support and contact on the snapgrip website regarding my pre-order through kickstarter and no response... (yet).

    11. Creator Aaron Martin on January 21, 2014

      I'm having the same error with ZIP code not being accepted.

    12. Creator Daren Han on January 21, 2014

      thanks, I just checkout the white version.

    13. Creator Lee Harris on January 21, 2014

      SHIPPING CHARGES
      We will fix the glitch in our Wordpress (ugh) store that is incorrectly charging shipping to pledge redemptions. If you have already completed the redemption process and been charged and paid for shipping, this will be refunded over the next week once we get on top of the redemption process.

    14. Creator Lee Harris on January 21, 2014

      1. REDEMPTION QUERIES
      For the comments below relating to orders, refunds, etc., please note what was clearly stated above:

      As we've now reached the fulfilment stage of the project (which uses our webstore as the mechanism) ***we will now use our webstore/email as the contact medium regarding individual pledge rewards rather than communication through Kickstarter.***

      IF YOU HAVE A SPECIFIC REQUEST/QUERY ABOUT YOUR REDEMPTION, PLEASE EMAIL INFO@SNAPPGRIP.COM

      2. DELAYING REDEMPTION
      No problem. The voucher remains valid if you want to wait until the time when/if iPhone 6 is released and we produce a case. Remember the grip is REMOVABLE from the case so that you can use the snappgrip controller now with a case for iPhone 4s, 5c or 5/5s and at a later date simply purchase a new case when/if you change handset.

      3. NO MORE COMMENTS
      We will not be addressing or responding to any comments speculating about future handsets or queries relating to individual redemptions/orders. As stated IN THIS UPDATE please address YOUR SPECIFIC QUERIES TO YOUR INDIVIDUAL REWARD to us via email. Using comments for this causes a poor signal:noise ratio for all backers.

    15. Creator Matt Oates on January 21, 2014

      I have not received my email/instructions to redeem. Please advise..Thanks!

    16. Creator Andy on January 21, 2014

      To all commenting re: iPhone 6, that will not be launched until October / November. That's not really 'a few months'. With that logic, when the iPhone 6 came out you could say you'd have a 6s 'in a few months' and never actually get your order.

    17. Creator Loh Kok Sheng on January 21, 2014

      Hi Lee, two questions:

      1. Why is there an international delivery free when the pledge includes free shipping to worldwide?

      2. Agree with Jeffrey that I would be changing to Iphone 6 soon. Given that the delivery has delayed for almost a year, can we hold on to the voucher value and wait for the Iphone 6 version to be ready for redemption? Otherwise, really no point to use the product for a few months.

      Thank you!

    18. Creator Vincent on January 21, 2014

      Awesome! Thanks for the email, and instructions which are clear. I ordered my Snappgrip for iPhone 5s and I also ordered the wide angle +macro lens.

    19. Creator Jeffery Ess on January 21, 2014

      Infact, if there was a way to be refunded I would appreciate that. Thanks, Jeff

    20. Creator Jeffery Ess on January 21, 2014

      I would like to delay my order. I do not own an iPhone 5 anymore. I own a 5S. How do we make sure that this is going to fit? I would rather hold out for the iPhone 6... Otherwise, i paid a lot of money for a device I will only use for a few months.

    21. Creator enrico tedeschi on January 21, 2014

      procedure not easy but, in the end, I managed to do it, thank you

    22. Creator enrico tedeschi on January 21, 2014

      managed to apply the code, sorry

    23. Creator abby on January 21, 2014

      Lee,

      Please send me my money back. I am sorry but I have waited almost a year for this. I was told that this would be shipped to me by November of last year.

      Please do this ASAP.

      Thanks

      Abby

    24. Creator enrico tedeschi on January 21, 2014

      now it is asking to me to choose the credit card I want to use !

    25. Creator enrico tedeschi on January 21, 2014

      found it, sorry

    26. Creator enrico tedeschi on January 21, 2014

      cannot find the point 2 in the instruction sent by email = there no choice of currency at the bottom the the page ....

    27. Creator Robert Clarke on January 20, 2014

      Order form does not accept my USA post code/zip