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@James I tweeted the Snappgrip twitter account, and since they now own it, they answered. Back when things were just starting to fall apart they said:
"LEE is leaving this industry.We need to check with lee to see what happen with the kickstarter backers."
But on the 10th of March they said "we are just a manufacturer of this product. You guys should take legal action against lee and kickstarter" and "i took this brand only because lee owes us a lot of money from shipment we sent him. I can close this account anytime"
So they've no interest/responsibility to fulfil the kickstarter. It's Lee and his dodgy dealings.
I've emailed kickstarter a couple of times but they don't respond.
@Francis, how did you find out about Anchorfe taking over Snappgrip?
I have also not received mine. Almost forgot about it til I decided to check kickstarter.
The new owners of snappgrip are www.anchorfe.hk - maybe that might help, too
This comment has been removed by Kickstarter.
So. It seems the company that makes snappgrip has taken the company over because Lee owes them a load of money. They aren't going to give any of you your snappgrips. You need to take legal action against Lee/Kickstarter
Just dropped them a message on twitter. They seem oblivious.
Where the hell is my order!!!!
I never received mine either.
I was one of the first backers.
NEVER got one.
No responses anymore....
VERY VERY VERY disgusted. Feel like I was ripped off, BECAUSE I WAS!!!!
How about it Lee? ANY info? ANY response!
Never received my Snappgip sent emails no reply tried to redeem voucher but website down. Just says coming soon this is a good ten month trying.
lost all interest of crowd founding Kickstarters are not interested in getting my money back and have had the same problem with Indigogo it seems these kick starter website like to take money and not be responsible for rogue projects who steal you're money.
They make money on ever project but do not want to be accountable for compensation
Never received my snapgrip, no answer to emails/messages, website is gone, Lee is gone... this is not the way to deal with backers... my first backed project here, I feel cheated, seems like fraud.
Love how it's always up to the people who took a chance on an idea to have to jump through hoops to get their money back. I think I am done supporting anything crowd funded. Never received it, never hear any updates after the money was taken.
And said that "This information can serve as a basis for legal recourse if a creator doesn’t fulfill their obligations under the agreement."
So about all you can do is threaten snappgrip with going legal.
It's almost 2 YEARS that I have supported this campaign !!
Still waiting my Snappgrip !!
I wonder how some creators do'nt have the minimum idea of what is PLANNING a product !!
Writing "estimated delivery" on February 2013 with the campaign closing in January 2013 means 2 things :
a) the products are ready to be shipped
b) the crowdfunding campaign is a fraud
It's sad to verify that the second option is the truth , and verifying that the creator is disappeared and the website too , is the confirmation of that .
I wonder that Kickstarter did'nt do anything against these dishonests
I just read some reviews of the snappgrip.... Damn. Mine is already in the trash before some of you guys received yours.
Well that's a 100% failure rate for Kickstarter projects I've funded. It would probably been more productive throwing my money down a wishing well....
Yep. Looks like. I asked what's happening - "LEE is leaving this industry.We need to check with lee to see what happen with the kickstarter backers."
I think Snappgrip has been sold?!
Just got a reply from a tweet I sent 2 months ago from Snappgrip "we are the company who developed and manufacture this product.We just take over the ownership of snappgrip" and they're rebuilding the website.
I'd advise people get directly in touch with Kickstarter - Looks like you've been swindled.
Never got mine.
No more communication....
Lee: You OWE us at least an explanation! I want the snapgrip, do I have any chance of getting one?????
So I are we getting this device or did you just steal our money?
Now that I remembered the snapgrip I backed long long time ago and wanted to see if a S3-Version is available I see that snapgrip.com is gone.... what happened? ... I would like to place an order even for an iphone-version and resell it, my S3 won't last long anyway..... HELP PLEASE !
I'm still waiting for my snappgrip.
Snapgrip.com website has vanished, the domain registration expires 12 Sept 2014. I'll be surprised if its renewed.
Anyone know what happened to snappgrip.com website?
It is not accessible since 2 weeks back.
So, it looks like I'm not the only one who got screwed in this deal. No answers, no update, no product. And my s3 is not getting any newer.. All I want is a straight answer: Product: yes/no >>REFUND!!!!
I m d not get product yet. I hope to get my order. please let me know if u can.
Million Thanks for your help.
UPDATE: I was able to contact Lee through the snapgrip.com website. Happy to say that we worked out my problem and they shipped my Snapgrip that same day.
Seriously guys... just give us an answer. Are we ever going to see the Galaxy S3 version?
This was the first project I backed on Kickstarter, it was how I got to know about Kickstarter.
I have since backed a lot of projects and received all of my products... just waiting on yours...
Heck, I would even be happy with an update or a mail with a simple explanation about where you stand with the Samsung cases. Even a simple update of your website, in stead of the "expected delivery in January 2014"
Are we still waiting for the Galaxy S3 product? If so, what is the expected timeline? If not, I haven't got mine !!
"Lee Harris wrote me an email just minutes after i posted my previous comment"
That's nice, because he keeps ignoring my posts and emails about my refund being 4 months late!
I still have not received my Snappgrip yet. On the order form I filled out for the shipment is order receipt #2858 - April 25, 2014. It's been over 3 months now and I'm still waiting for it.
I have to apologize to Lee Harris, i did recieve an email in January with a voucher so i could order the Snappgrip through the site of Snappgrip. I completely missed that email and Lee Harris wrote me an email just minutes after i posted my previous comment. I did what the email of January asked me to do and i ordered the snappgrip free of charge because i backed the project. All in all my excuses to the founder.
Still not recieved anything. I wish i never backed this project. In September the iPhone 6 will come so this snapgrid will be useless anyway
I never got mine either. Lee told me that I was sent a redemption coupon, but I was never able to find it. After I told him twice that it wasn't in my spam folder, he no longer answers my messages.
I still have not received my snapgrip. Ridiculous.
Kickstarter don't want to know so I'm thinking of contacting trading standards as Lee is in breach of consumer law, he should have supplied me with my refund within 30 days and it's *way* over that now.
This has been the most disappointing Kickstarter I have participated in. I have others in my past that have taken longer than anticipated, and even one that is almost 1.5 years old... but none before this one has left me feeling like I helped someone who doesn't care for his backers. If this was truly a necessity for Lee to get his product launched, you would think he'd be grateful enough to ensure all backers are taken care of before making retail profit off one half of the retail offering... (IE: Iphone sales, VS Android users out in the rain). Can't wait to see my Snapgrip, and an obsolete case for my GSIII...
Have not received my case does it take that long for the ship to cross the ocean or do I have to wait till Columbus reincarnates to have my package sent to me?
Now into Q3 and still no Android. Why do I feel that my money was used for iPhone development & Android will never see the light of day :(
Still not got my money back!
havent received mine as well
I haven't received mine too.
Did everyones receive their packages? I haven't got mine yet. It is about time to switch from iPhone 5 to 6. What could really happen next?!
Hi, long time with no update, any news on Samsung gear yet.
@ Chris... are you on the latest version of the snappgrip app? Do you have any other low energy bluetooth devices? What are these lots of people/same issue reports? This is not something we can recreate or have had feedback about.