Post Office Blues
It's come to our attention that some of our backers have not yet received their T-shirts, totes, or other rewards, despite our having mailed them out way back in June. Yesterday a chunk of returned envelopes arrived at our office. Apparently many of our mailed goodies got held up in some unknown post office purgatory. And we think that since we sent all our packages via non-profit postage, this may have only complicated the mailing.
So-- please know that we're sorry if you haven't received your well-deserved rewards, and we absolutely want to make sure you get them. Please reach out directly to us to let us know if you did not receive your reward, and we'll make sure we send it to you as soon as possible.
Your support means the world to us, and please know we take reward fulfillment very seriously. Thank you so much for your patience as we hopefully clear up any of these mailing mysteries.
With the post office blues,
Dan, James, and the Lowline team