Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@R. Schmidt thanks, though Trail is also delayed as producing original version takes much more effort than we expected. We'll update on it later on, hope you understand.
Great update guys...thanks for all that info+timeline. Would be nice to get some info for the Trail design down the line. I'm sure it's working in parallel.
Keep up the great work guys! I love seeing you make progress on your dream.
@Victor @R.Schmidt I assume you mean color, clip/pendant etc.
No we haven't sent it yet. We'll notify everyone very explicitly once we do. It'll be a BackerKit survey, and we'll send it as soon as we resolve few dependencies.
@Victor...Customize?? In what way...
Hi guys. I never received an email to customize my Senstone. Is that something I should’ve already received and completed, or have you not sent it out yet?
Guys, we'll post an update tomorrow, there's some urgent things to finish. No huge news but some progress as usual.
@Irene we're trying to stick to shipments announced in update #19, first batch in November and second in January but with manufacturing hurdles the first batch might move a bit. Very hard to say clear estimate because of unknowns ahead. More details here https://www.kickstarter.com/projects/835264493/senstone-the-intelligent-wearable-voice-recorder/posts/1981199
We'll add you to betatesters soon.
@Nikket as Sasha mentioned we haven't shipped yet, sorry for delay. The device is still being manufactured, we're working on it.
@Sasha as always thanks for support!
Nikket, they haven't shipped it yet.
Not received it yet.
And please send beta testing details to my email.
Do you have any clear estimate when the product will be shipped?
@Carlos basically you wait for the confirmation email. You'll be able to do that soon via Backerkit, after we send a survey to choose your order and fill in details. Currently no need to change address.
I need to change my address, where do I do that? Or do I wait for the confirmation email? Please respond
@Rich @Mohamed thanks so much for the support!
@creator Thanks for the comprehensive, no bs update. Everyone appreciates knowing how this project is coming together. I do appreciate your hard work knowing a world class device will be the net result. Thanks for the invite to test the app. I am willing to test a prototype when available here in Phoenix. (High reps and dust) I work as an instrument tech for a semiconductor fab so taking notes digitally will be a help and allow me to streamline my workflow. I wish all my KS's gave me the detail and feedback your team does. Keep up the good work. Delays mean nothing if it results in a substandard product. Stay focused and keep the business model for the device subscription free at a basic level. Think game-changing as you move forward. I think you are there.
Hi Senstone team! Just to say I totally respect the work you're all putting in to deliver a brand new concept and as such all the challenges you're discovering along the way. I think you're doing amazingly well and i totally understand that the timelines are being pushed back. I know that as a result I'm gonna receive an amazing product that works as well as you originally pitched. Keep up the good work!
Ps i love the photos in the last update. It really is gonna be a beautiful looking device!
Hi Rich. This is fair. We missed this one due to personal reasons -- I was traveling a lot -- but we don't plan to break this tradition going forward and will keep you all of you informed every two weeks. Trust me, the product product is becoming better. The number of people working on it is actually growing almost every week! Just yesterday we had a very productive meetings and came up with new exciting ideas to display notes and records for the day -- potentially huge improvement, but will keep you updated!
Hi Sebastian, depends if you are ordered super early bird, early bird or regular. We will ship in few batches (see update 16 for details). You can email details to firstname.lastname@example.org. Thanks !
@Creator Now that you are saying you are Delayed by Months WE need to see Regular Updates from You, even if all you have to report to US is that Everything if Fine and still on the NEWLY REVISED Shipping Schedule. I expect to see something from YOU every 2 weeks going forward. We are ALL well aware of how often you check the Thread and Comments on Kickstarter. Thank You in Advance for keeping US informed of Progress and Issues. Another Delay with No Heads Up you will lose TRUST WE have put in YOUR TEAM. " Curtis Child Last login Sep 4 2017"
Hello . When will My product be in ?
Hello, sorry but I'm not able to wait for senstone more. Please give me a refund
That's a good point about testing in other languages. I could test in basic Irish Gaelic, but I have friends who have degrees in it and other friends who are nearly lifelong speakers.
Why is this important? Imagine the historical record you could create by giving these to indigenous storytellers and folklorists. A famous Irish storyteller from the Bluestack Mountains in Donegal used to tell stories longer than the stamina of her academic researcher guests held out. Nobody knows how many stories she knew. Hundreds, maybe. We have a fraction of them, and a fraction of stories from the old people, and a fraction of the old songs.
Hi @oekaki these rounds are iOS and English only.
We will put you on a list for Android beta-testing, though we can not give you any specifics on a pipeline. We will follow up with the email soon. Again, thanks for reaching out!
Hi Nazar, I'm an Android user and I'm also up for beta-testing! I can also test it not only in English but Japanese and Finnish.
Hi @Patrick, thanks for reaching out. This round is for iOS only for simplicity reasons. We will put you on a list for Android beta-testing, though we can not give you any specifics on when we will release that round. As you are the Android user, we would be thrilled to have you enrolled in other activities for beta-testers. Please, expect the email from us shortly.
Hi @PJ Sam, thanks for signing up. We've added you with your Kickstarter email. If you prefer to use another email for beta-testing, just let us know. You will receive more details soon!
Cold beta-test with my S8. French Canadian here....
Hey do you need another iOS beta tester I’m down to test the app and the product early if you need
Hi @Sasha, you will be able to use it with Android. Also, thank you for reaching out re beta-testing. We have just send you the info on it via email! Looking forward to hearing from you soon.
Just a quick check... folks, I'll be able to use this with Android when it's released, right? Count me in as a beta tester when you test this! :)
@Amit, sad to hear, but of course. We'll process the details in private.
We hope to get you back soon, and would appreciate you sharing why you changed your mind, and if there's anything we can do to fix this.
Hi. Please give me a refund
Hi Udo, of course!
We've added you with your Kickstarter email, but let us know if you'd like to use other email. You'll receive more details on your email soon!
I also would like to be your beta tester ...
@Javier Fernández Cabezas we do, thanks for reaching out. We will send you details via email shortly!
Do you Need another beta tester?
Thanks for your kind words and support.
Of course this does not justify or mitigate our manufacturing challenges and postpones in shipment. But it definitely gives us the support and positive energy that we need to finish what we started and ship all of you your beautiful devices! Appreciate it!
Although some of us have expressed disappointment with Senstone's delayed shipping projection, quality products are worth the wait. Features of this device are being created with artificial intelligence that will facilitate our use of the product, and I look forward to the final phases of Senstone. Crowdsourcing and support are vital for the continuation of great technological developments, and I wanted to echo my support in the midst of some negativity. I am thrilled to be a beta tester using my iPhone as a proxy device for the Senstone application, and already--I can attest to how this product will help to organize and document daily tasks/notes. Would a fully functioning device be helpful for my current research purposes and constant travel, earlier?--absolutely! Though, I'm confident it will positively affect those who wait...because it's about longterm investment. --
I don't get it....you support a project or you don't. Pretty simple concept. Do or do not...there is no try:)
Hi Tong Meng Khong,
Sure, we will arrange the refund. FYI, we made first payment to our manufacturer last week, and I would strongly suggest to read our Update #16, it gives the background and new timeline that we agreed with our manufacturer. If these reasons are not sufficient to you -- we ALREADy made some AI features like extraction of emotions which is more than we promised and that I was testing just yesterday -- and you still not willing to wait -- I will proceed with refund.
I'm sorry but I also would like a refund.
To to others, dont tell me about kickstarter, so and so... I backed a lot of projects, but I can't stand anymore the eternal delays...
Folks, it's not fair to the rest of us who paid to support the development effort if you back out because you won't receive your goodie on time. Please familiarise yourself with elementary project management and product support concepts before you support a Kickstarter. This is not a shop.
Pls advise what can i do?
It delay too much...please refund.
We do not have any formal procedure to get a refund. So we can do one. May I inquire, what is the reason for this and why exactly did you change your mind?
Just to remind, an updated schedule for Senstone shipments are here: https://www.kickstarter.com/projects/835264493/senstone-the-intelligent-wearable-voice-recorder/posts/1932265. Best!
Hi, I'm also interested in getting a refund as well
Please tell me what I need to do to get a refund.
Hi @Carter, frankly, we were very optimistic, trying to push ourselves harder. But thanks for understanding. We are now more comfortable with the timeline, as we finally chose the manufacturer with matching capabilities, and started the manufacturing process. We try super hard to make it in time now and will continue sharing the updates to track our progress.
As for beta-testing: we added you to the list with your email from Kickstarter. Let us know if you’d like to use another email. please note that current version of the beta app is iOS only and English only. let us know if this doesn’t work for you so we don’t bother you.
Hi @Sebas, totally understand. Yes, you can be sure that if you step back you’ll get 100% refund. And as always, we will try to update you on the whole process, so you feel comfortable with every decision we make. We understand that a couple of months delay might be hard to process, but the delay was a necessity for manufacturing, and we are still on track of shipping Senstones.
P.S. Refunding after campaign is done is actually not Kickstarter issue but individual policy of each startup
Dont know why most kickstarter campaigns dont pick more realistic time lines, rather then being the bearer of bad news and prolonging shipments just pick a realistic time line and surprise us with an early shipment.
Non the less very excited to try this product even if I will not receive till after sea term of 6 months... Please no more push backs if possible.
Ps if you need any extra Beta tester let me know :P .
Hi Nazar. I totally understand your explanations however a four months delay is too much for me. My concern is that I really do not fully understand Kickstarter way of dealing with payments so Im worried that If I step back Im loosing the money right? How refunds work? If I ask for a refund of the 100% you took from my credit card, is that possible? Thanks for your time!
@Pamela, thanks for sharing the reasoning behind refund request. Just to clarify a little bit more: you can use Senstone when at the meetings, but not for capturing others rather for capturing your own thoughts or quick notes. So maybe that will help you make your mind. If you'd still like to refund we'll absolutely do it, and we'll get in touch with you on mechanics of refund.
@Chris you are able to update your mailing address, and the best way is via Backerkit which we will enable shortly. We had a little delay with preparing it, but you will receive it soon. We'll message you regarding change of mailing address in private messaging as well.