The Code10 sling is the perfect way to carry your tech with you - lightweight, comfortable and theft-proof, it's designed to let you take your tech and EDC items everywhere, in complete safety.
Our unique cut-proof material is made from Ultra High Molecular Weight Polyethylene (UHMWPE) and a fibreglass core.
The Code10 Commuter is ideal for business meetings, weekend trips and urban carry. It allows you to manage your tech, clothing, documents and everyday carry items - all protected by our unique cut- and waterproof material.
Our unique cut-proof material is made from Ultra High Molecular Weight Polyethylene (UHMWPE) and a fibreglass core.
Unlike the majority of cut-proof fabrics, our material is lined with a waterproof layer, making it impervious to rain and heavy moisture.
Easily organise all of your daily essentials. The main compartment of the backpack can be separated from the rest of the bag - perfect for clothes, camera equipment etc. The rest of the bag is loaded with pockets and organiser areas to stash your stuff.
Feeling in a messenger mood? Bringing a backpack? The commuter easily switches between three different modes - backpack, laptop and messenger bag - perfect for any occasion.
Where do you ship from?
All of our goods are manufactured in China and will be shipped directly from Hong Kong.
Do you charge for shipping?
We charge a small amount for shipping. The cost varies from country-to-country. You can see the price during the checkout process.
Will I be charged Tax in the EU?
Customers in certain countries in the EU (France, Germany, UK, Ireland, Italy and Spain) will NOT have to pay tax on arrival. We will pre-pay all customs taxes, duties and admin fees meaning no sudden surprises during delivery! Customers in other EU countries may have to pay tax but we will do our best to minimise these. Please note that other than the countries listed above, we are not able to pay these taxes on your behalf.
Will I be charged Tax elsewhere?
Taxes vary from country to country and due to the global nature of Kickstarter, it's impossible for us to make arrangements for every single country. However, we have done our best to minimise any taxes and import fees for you by either shipping from local hubs or pre-paying the taxes on individual shipments. Backers in France, Germany, UK, Ireland, Italy and Spain do not have to worry about additional taxes and fees, as we have paid these in advance.
Backers in the following countries should also not have to pay any additional fees: the US, Canada, Australia, New Zealand, Hong Kong, Japan, China, Korea and Taiwan. Based on our experience, Singapore, Malaysia, Indonesia and Philippines should generally be fine but larger pledges (e.g. the multi-pack) may incur additional import fees. Backers in other EU countries may have to pay VAT or other import duties. Backers in Mexico, Brazil, India and Russia should be aware that the import process can be quite tricky and you may need to provide us with your tax information prior to shipping.
How long will shipping take?
Shipping will take between 3-7 days for most countries. We'll update all backers several days before our shipping commences and will notify you as soon as your product is on its way.
Will my products be trackable?
Yes! All orders will be fully trackable. We'll send tracking numbers out to you via email 2-3 days after your order has been shipped.
Can I get a refund if I don't like my product?
Unlike most Kickstarter campaigns, our backers are able to claim a refund if they change their minds. Please be aware that the Kickstarter fees are not refundable and the return shipping fee will be borne by the backer.
Is there a warranty on the bags?
Yes! All products come with a one year warranty. The warranties cover all manufacturing defects. More information can be found on our website.
How do I contact your support team?
Please send an email to support@code10bags.com
OTHER QUERIES
If you have queries or concerns about Kickstarter and backing a campaign on Kickstarter, please visit the Kickstarter FAQs here.
Who are Code10?
Code 10 was founded by Chris + Charlie, two product designers from Switzerland and the UK.
We met whilst working in Hong Kong a city where your working life and the outdoors blend together. We both love to travel, surf and spend our time adventuring, which is how we ended up deciding to make perfect adventure bags!
Why Theftproof?
Although Hong Kong is generally a safe place, it’s still a big city and there’s always the risk of pick-pocketing and petty theft. We therefore designed the pockets on the bag so that we could keep our valuables in an easy-to-reach position, but also completely out of reach of criminals.
Why Waterproof?
With regular "Code 10" typhoons, Hong Kong can be a very rainy place - like many tropical places, it can go from sunshine to rain in a matter of seconds. Over the last few years we therefore found ourselves using waterproof bags a lot, especially if we knew we would be taking our laptops to a client meeting in the morning, then heading off to a beach or a hiking trail in the afternoon.
Risks and challenges
This is our 3rd Crowdfunding campaign, so by now we've pretty much got the hang of things! We've learned a tonne about how to make good quality products to a tight schedule and to navigate all the complexities of international shipping. We're really confident that we can deliver the great products you expect, on-time and in perfect condition. Things can of course occasionally go wrong, but if and when they do, we'll be 100% open and honest about what's happening and we'll work tirelessly to sort things out for you.
Supply Chain Risk: We don't manufacture our own products in house - we outsource to manufacturers to create them. Unlike almost every other Kickstarter brand, we're in and out of the factory for the entire duration of production, so we can see what's happening at every step. However, even with our supervision things can go wrong - a machine can break, the factory can lose power or the wrong parts can show up. In the unlikely event that anything like this happens to slow down production we'll make sure our backers are the first to know.
Shipping Risk: We now work with one of the best crowdfunding fulfilment partners out there and they're super smooth. However, they rely on courier companies to deliver your products (DHL, Fedex etc) and these companies are out of our control. We'll help you follow your products door-to-door and will do our very best to sort out any shipping headaches if they appear.
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