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Open up your digital worlds with the most sophisticated, intuitive android smart projector.
Open up your digital worlds with the most sophisticated, intuitive android smart projector.
379 backers pledged $170,271 to help bring this project to life.

ODIN2 Update - November 30, 2017 (Not Good News)

Posted by Alex Yoo of Dos Owls (Creator)
10 likes

Hello Kickstarter backers,

I have been avoiding this update for a little while now. As much I have done to get ODIN2 closer to mass production, I have slowly and reluctantly accepted the fact that the probability of a successful ODIN2 delivery is now small.

Main reason being that I cannot get the engineering firm to work and focus on ODIN2. They are a contract engineering firm based in Shenzhen, China and after almost 2 years developing ODIN2, they are continuously giving me one excuse after another. I even had Young Zhang, our full-time local staff, oversee China operations for the last two years but it was not enough and he eventually quit recently due to engineering firm’s unprofessional attitude and empty promises.

I have reviewed scenarios of switching engineering firms but the additional new costs, technology obsolescence, significant time requirement, dealing with a new Chinese based engineering firm and just the general difficulty with the hardware and software development and mass manufacturing process made switching engineering firms unappetizing and very risky.  

Major mistake that I made was picking the wrong engineering firm. When I did my research, sources told me the head engineer (and owner) was very smart and very capable but a little unprofessional and was not client oriented. Well, I can definitely vouch for his lack of customer friendly orientation. I would even say that he shows signs of Asperger syndrome – I am obviously not a medical doctor who can diagnose that, but it is my assumption. 

So, I have decided to start the refund process. It doesn’t make sense and not fair to ask you to wait another 3, 6, 9 or whatever unknown months. This really bothers me but I will not be able to refund 100% of your contributions. I think you will get between 60 to 65% of your contributions back. Off the top, Kickstarter took 5% and Amazon payments took 3% of total crowdfunding contributions. In my next update, I will provide a more full use-of-funds detail.

The easiest way to refund your money is via Paypal or Venmo. I cannot do it through the credit card you used, because your contributions went through Kickstarter and it has been too long since the payment date. In the United States, I can also send out checks if that is easier for people. Outside of the United States, if we cannot use Paypal, we will figure something out. My goal is to get you the refunds before end of the year.  

Next Steps:

  • Please wait for another update that will detail out the use of funds and refund calculation 
  • We will be contacting all of you to get the proper contact info for the refund. 

I thank all of you for your support and I am really sorry that I was not able to deliver ODIN2. I had a much easier time developing ODIN1 and ODIN2 experience was very unexpected. Sorry again. 

Alex Yoo

Comments

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    1. Missing avatar

      Peter Czegledy on

      Any effort to seek a refund through the link provided is currently being rejected. For those of us who have not received a refund, please advise what alternate process you have in place to provide equitable treatment. Thanks, Peter

    2. Missing avatar

      James McHugh on

      I appreciate your honest approach to this. Although disappointed to not get an ODIN2 is there a similar unit you would recommend?

    3. Charles Lawry-Martinez on

      I'm glad you were up front and honest about everything. If possible can you PM me the info of these engineers/firm you hired? They sound exactly like another group I worked with on a projector and was burned by in the past as well.

    4. Missing avatar

      Adam Heyes on

      Gutted! I was really looking forward to finally getting an ODIN, after missing out on the original.

      I guess that's the risk we all take with crowd funding (both creator and backer), and appreciate a creator who has the integrity to be honest. I've had a handful of projects where radio silence took the place of delivery, and any returning of funds was not considered.

    5. Missing avatar

      Carol Berkeley on

      Disappointed to hear the news as I was looking forward to using it.
      Thanks for being honest about what happened and telling us some money will be refunded.

    6. Blizz Lim
      Superbacker
      on

      I'm bummed that the project has not panned out. But thank you for being honest and taking the initiative to refund us.

    7. Landon T Vo on

      Thank you so much for your integrity. The ODIN1 have been great and useful on many occasions. Please keep us updated on future projects. Hopefully a re-campaign of ODIN2.

    8. Missing avatar

      Daniel Schambach on

      Thx for the transparency! Sorry to hear that....

    9. Darren Lam on

      @Creator: Super bummed that this project didn't end up panning out. I gotta say though, I'm very impressed with the honesty and refund. Most projects that end up hitting a wall don't offer so much as a dollar back.

      @Jacquelyn L. Gregory: It is recommended that next time you sign up for ANYTHING, that you read the Terms of Use before agreeing to them.

    10. Missing avatar

      Joy
      Superbacker
      on

      Sad... You're responsible and trust worthy to give refunds. Excellent character. Thanks.

    11. John H. Halpern, M.D.
      Superbacker
      on

      Thank you for your honesty and tremendous work. Of course you can’t refund 100% because that $ got used to get it this far!

    12. Jacquelyn L. Gregory on

      I never realized that I wouldn’t get my full money back with Kickstarter when a product fails... very disappointing and not ok with me.... I will never use kickstarter again and I think this is bullshit!

    13. Just Sturgis on

      This is quite disappointing. Still, I empathize with the Dos Owls team. We all lose a bit in a situation like this. I hope you guys find a way to rebound. The product was a solid idea. If there is any way of saving this campaign or moving on to something equally compelling, I would be open to leaving my money in.

      @Alex, I sent you a message as well.

    14. Missing avatar

      Anthony Werdein on

      Well at least your honest. Was looking forward to the product. Don't feel so bad as AB Brew is going on it's second year and they still have nothing to show for. As I often say the quest is the quest. How about a Odin 1 in trade??

    15. Missing avatar

      Charles Clee on

      Very sad news. My Odin 1 continues to work well, and I was looking forward to the next step... All is not lost - which is some relief! What a shame.