Share this project

Done

Share this project

Done
XPUMP unleashes immersive sound with the touch of your fingertips. Hear the difference.
XPUMP unleashes immersive sound with the touch of your fingertips. Hear the difference.
Created by
2,278 backers pledged $227,673 to help bring this project to life.

We Made IT!! Funded with more than 2,000 of YOU!!

Posted by Peng Lee (Creator)
34 likes

A HUGE THANKS to every single one of you for helping us reach and SURPASS our Kickstarter goal! 

Now, we want to remind you of a few things:

1. Adjust Your Payment if Your Payment was Declined

If you receive an email from Kickstarter with the title “Action Needed! Your payment was declined”, simply log in to Kickstarter and click the “Fix payment” button in the banner at the top of your screen to adjust your credit card information. Please check your card info, or contact your bank to proceed/authorize in a week (before October 28th Friday) if you still want to get XPUMP that you pledged for. If Kickstarter cannot collect your pledge, your pledge will be dropped by Kickstarter. 

Should you have some problems with your credit card still to pay successfully by the deadline, we will reach out through private message to provide alternative payment methods at a later time to help you with the payment.

2. Shipping address survey 

We are also preparing the surveys to collect your shipping information, they will be sent out soon (In the week of Nov. 7th, after the 14-day window for collecting and processing pledges is completed). So, stay tuned and check your inboxes!

Our team has been overwhelmed and moved by the outpouring support and encouragement we received during our campaign and at demo sessions. We truly appreciate your trust and we won't ever take it for granted. We will keep going full steam ahead on production to deliver XPUMP to your hands on time!

The XPUMP Team

-------------------------------------------------------------------------------------------------

因為有你,我們做到了! 謝謝每一個參與XPUMP集資計畫的你們

有幾件事項要在此提醒: 

1. Kickstarter上的贊助是等到專案結束後(也就是現在)才會向您的信用卡扣款,因此請記得收信確認您的付款是否真的有成功。

如有收到Kickstarter 寄送 ”Action Needed“ 的郵件就表示您的扣款尚未成功,需要在10/28 (五) 前登入帳戶確認信用卡資訊是否正確,或是進一步與銀行聯繫做開通。如在期限截止前仍無法完成付款,我們會另外替遇上問題的贊助者開啟付款管道。

2. 運送地址的問卷 

我們也正在準備要寄送給各位贊助者的問卷(約11月7號當週)以詢問 XPUMP 運送給您的詳細資訊,請留意您的信箱!

再次感謝一路上有大家的支持與鼓勵,我們也將繼續優化產品,將最好的XPUMP送到各位身邊,重新定義你對於聲音的想像。

SK, 劉聖文, and 32 more people like this update.

Comments

Only backers can post comments. Log In
    1. LIM BENG TIONG on

      Can't wait to receive the wonderful Home Theater Experience.