Greetings Conan Backers!
We are continuing to ship US and Canadian reward packages for Conan for Monolith.
Due to the complexity and volume of this campaign it is shipping over a number of weeks.
Please do not submit a Status request for your order until after we’ve processed all orders and posted the Post-Fulfillment update.
We continued processing packages the week of November 7th - November 11th. We are taking care to pack your reward package carefully and accurately. We’ve processed about 74% of the orders so far and many of you have already received shipment notifications with your tracking numbers.
Canadian orders will go through our Ontario depot to provide the Customs-Friendly service you’re looking for. By the end of this week we've completed most Canadian orders so if you're in Canada, you may have received a shipping notification. Please note that the tracking from these notifications will start working once they're across the border into Canada (around the 18th at the earliest, after customs clearance - sometimes it takes a few days and sometimes a week or more). After they depart from our depot in Ontario the tracking should work right to your door.
Based on our current progress, we still anticipate completing all US and Canadian reward package shipments by mid-November (the week of the 14th - 18th). As we reach the end of the campaign fulfillment, we will get to the most complicated orders (larger numbers of unique items and total number of items). We always take care to have our staff ready to handle this volume including bringing in even more folks to help move that forward.
We will provide Monolith with updates about once a week so they can post them here for you to advise of our progress and keep you up to date if we run into any snags.
If you receive your package and any items are missing or damaged, please visit www.ShipNaked.com/replacements
If you have any other questions, please do not hesitate to contact Ship Naked directly at www.ShipNaked.com/help or by calling us at 1-844-SHIP NAKED (toll-free in the US and Canada) or +01 (603) 792-0037 Our offices are open from 8:30 AM to 4:30 PM Monday through Friday Eastern Time. We strive to respond to all requests by the close of the next business day, so if we're on the line or out of the office when you call, please leave a voicemail.
- Ship Naked