Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Thanks for quick follow-up and providing 16 instead of 12 tact-tiles!
I backed a deluxe set of 12 tact-tiles at $150, but still have not received it, nor received any communication in 6 months, how can I get this?
I'm not complaining but I was surprised that the tacttiles I received were a tannish color instead of the white pictured here.
If you still want the Premium case, we still have some available on our website.
Finally had a chance to use the tact-tiles. They are great.
I really regret not getting a premium case though. When fully loaded that cardboard case at the handle does not look like it will last too long, those things are heavy. It looks like I'll have to eventually find a better carrying solution when the cardboard starts wearing out.
I have yet to receive anything. Are you still shipping?
Are you still in the process of shipping Kickstarter rewards? I am asking because I don't know if I have been missed or if I should continue to be patient.
I got my 2 sets of tiles several months ago, but have not yet received my premium cases. Could you please check and see what happened?
My group has been using tact-tiles for the past few months. We are impressed. They clean up very well, and the light grey surface shows great contrast with every marker we have used. I am surprised how much better they are than a roll mat; we don't have to clear the table for a small battle, we can accommodate movement "off the map" by adding a tile, we can finally do chase scenes justice. Thanks for delivering a really useful, high-quality product.
Hi Steve. Thanks for the reply. The marks aren't anything major, although I do have one of those white foam erasers if I need it, so thanks for the suggestion. I was mainly replying for the benefit of other backers so they know what markers I tried and don't repeat my mistake. I'm in Australia, so Quartet Dry Erase markers are a bit hard to come by. I'll have another look around and see if I can find some.
@Adam We've been using Quartet Dry Erase on ours since getting them from the plastics guy back in January as well as Vis a vis wet erase. We haven't had any ghosting issues with either of them. We tested Expo markers and found that the Low Odor dry erase worked as good as the Quartet, but the regular and Bold Color Expo's left marks. We've also heard from others that very old Expo's will leave marks as well. Thankfully, due to some experimenting from a backer, we also found that a Mr. Clean Magic Eraser will take just about any marks off the tiles without damaging them. Give that a try on your ghost marks if you have any left and let us know your results and thanks again for backing us.
Just a bit of a follow up on the dry erase markers I've been using with my Tact-Tiles.
I've been using Staedler dry erase markers on my Tact-Tiles since I got them. I tested the markers beforehand, putting a single black, blue, red and green line on one of the Tact-Tiles and left it there for 24 hours. All 4 colours came off with just a tissue (i.e. I didn't use marker fluid cleaner). There was a very slight ghosting from all 4 lines, but it was barely noticeable (and I could only see it because I was looking hard to try and find it).
However, last session I had a bit more trouble cleaning the black Staedler dry erase marker off my Tact-Tiles. I got all the marks off eventually with a bit of elbow grease and some marker cleaner fluid, but it was a lot harder to clean off than it should have been.
So I think I'll be trying out another brand of dry erase markers next session. The last thing I want to do is ruin my Tact-Tiles after waiting years for them to be made again. I'll post here with how I go.
All of the Premium Cases have shipped. If you have not received any notice, please send an email to firstname.lastname@example.org to request confirmation.
It's been almost 4 weeks since the announcement of cases shipping. I see at least one person has already received theirs. Can we get an update on these?
@ Steven: I'm so sorry! I communicated with shipping about your missing tile and the last I heard he is waiting on shipping supplies to arrive. I'll get with him and see if there's any way he can get your tile out ASAP!
Have a great day!
Void Star Studios
I've emailed you guys twice with no response, about my missing tile...
If anyone is interested in another 12 tile set, let me know.. I haven't fully decided if I want to keep mine or not..
Received my order of two premium cases today. They are absolutely fantastic! I love them. The cases are very durable and hold the Tact-Tile squares in the main slot and have two additional smaller slots for my set of four Quartet markers in one slot (could hold several more), and my Quartet cleaning solution and eraser in the other slot. I just want to say the Tact-Tiles are amazing and the cases equally so. I am so happy I ordered these and this completes my Kick Starter order. Thank you so very much.
Anyone else missing tiles?
I think a few too many compromises were made to work with wet erase markers where prioritizing markers that worked with the old tact tiles would have been better
Magic Eraser is amazing what it will help remove!
I received my tiles, but the package was used in a full contact sport and my storage box was damaged. I will hopefully be inspecting the tiles on Sunday for damage.
Tiles arrived in Ascot, UK today. Will give them their first outing on Saturday.
@Dave Webb. I don't know if your set came with a flyer called "Use and Care of your Tiles". We shipped so many, it's possible it was missed in a few sets.
Do not use regular or bold color expo markers. And now we know old expo markers are a no no as well. Only use low odor expo or Quartet markers. There are some others out there I've heard mentioned, but the low odor and Quartet markers are ones we know will work properly.
Good to hear Dave. And thanks for the tip about the Magic Eraser!
Firstly Mike, thank you for your quick response. Now that my anger over a handful of ruined tiles has passed, I am going to replace my old markers and try again. And yes, they are very old.
I was fortunate to stumble upon a solution that may help others to salvage any tiles that they used an old marker on. Magic Eraser. With a little elbow grease these removed all un-erasable marks without harming the grid. My tiles are good as new. I will try again with new markers. Secondly Mike, thank you for offering a refund. I will not take you up on it. Regards.
We tested the tiles with a range of markers or different types and different ages. As stated in Update #28, some old Expo markers sometimes left a mark.
What is "old"?
It's hard to say when the Expos go bad. There are a number of variables. I had some that were 3+ years old that worked fine. But some 5+ year old ones certainly left marks. Also keep in mind how long the markers may have sat on a shelf or in warehouse before you got them. And the environment the markers were stored in could certainly have an impact.
That's why we always recommend you test a new marker, of any type, on a small section of your tiles before committing to their use.
That said, if you believe your tiles are unusable in their current condition, send an email to email@example.com with the subject line "Refund Request".
Houston, we have a problem!
I received my tiles in good order. However, my Expo dry erase markers will not erase. I have used all manner of wipes, liquids and erasers, without success. The markers I used are not brand new but I have been using them for years on slabs of white dry erase board without any issues. It seems to me that the creators have been testing with brand new markers. White to grey I can live with, but these tiles are a complete failure. As your markers start to lose their fresh wet sheen, they will not erase!!! The resin used in this project does not create a dry erase surface. It is the newness of the markers that allow them to be erased. Try your new markers on some Lego. They will erase. Try your old markers on the Tact-tiles. They will not. Please arrange for a refund of my payment. This is a fail !!!
Just got my tiles today. Words can't describe how amazing they are.
Awesome sauce! Got my tiles today and they are great! They interlock perfectly with my old tiles, and just look awesome. I can't wait to use them. I think I like the darker grey much better the the white style, and completely understand the change. Great job guys! Thank you!
John Kaminar, The gray was CLEARLY advertised not the white you thought. It looks white a little in the video but you can clearly see that when they were on a white table that they WERE gray and not the white you thought.
AS far as the markers showing up on them They show up just fine. I have plenty of pictures showing that they do. The gray actually cuts down on the glare that you might have seen with the white too. So with the gray the marker should actually show up better! :)
I keep meaning to take a picture with these next to the originals and forgetting.
Got my notification, and received my $92 set yesterday. These are awesome. Regarding the color, I play with a group that has the original TactTiles, and these are only a tad shade darker. The gray seems to cut down on the glare a bit, too. No complaints about the gray though. Very happy with these! Thanks!
I too am very confused. I have received a box full of GREY tact-tiles. You can barely see the highlighters on them. Terrible! How do I get the white tact-tiles that were clearly advertised. I do not want these at all.
Got mine just in time for my game. Which was cancelled due to no one being able to make it.
I haven't received notification of mine shipping. I pledged at the $114 level. Should I be concerned?
Yay! Shipping confirmation this morning. Very happy to be getting these.
Regarding the Premium cases; we have the cases in hand and are waiting on the shipping supplies. With any luck, we'll start shipping them early next week.
Very sorry it has taken this long, and we appreciate your patience.
Many thanks everyone!
FINAL Shipping Update.......The last of the $68 tier will ship tomorrow morning 3/31/15 which means ALL of the backer levels have been fulfilled thus ending this Tact Tile KickStarter.
Thank you everyone for backing our KickStarter and your patience on waiting for your order.
Please don't hesitate to keep commenting; we'd love to hear from you.
Alright I know I read this several places but I can't find it.
Expo low odor dry erase?
Can we please get regular updates on which backer levels are shipping when?
Arrived here - look nice...but they are....GREY ... they looked white in the pictures....oh well.
Never mind... Figured out what the package is... it is not my Tac-tiles. WANT THESE SO BAD!!!
Are they shipping from CHANDLER, AZ? I just got a shipping notice, but have no damn clue who it is from or what is in it...
Shipping update: We only have part of the $92+ tier and all of the $68+ tier left to ship. All of the tiles have been printed and are ready to be packed and shipped, so everyone that backed the KickStarter should have their tiles within the next couple of weeks.
I got my tiles yesterday - reading the comments and seeing a friend's tiles (he had the expedited shipping) I knew that they'd be grey - I am very pleased that they are grey - much prefer it over the off white I initially expected - will probably order some more from the website soon!
Received my shipment yesterday. Happy to have them, however I have to say I was very disappointed in the color of the tiles. What's with the medium grey color?
The pictures in the kickstarter and the original tiles I have are white or slightly off-white. That is what I was expecting.
I'll still use them, but I'm disappointed.
Actually, now that I have a set in my hands, I'm thinking about buying another set for a friend of mine. That's how much I like them.
I also like that the LINES on them are NOT black but a dark grey-ish. Makes the lines drawn on them pop more and are then easily distinguishable from the silk screened lines that come on them.
A+, Void Star, A+.