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Report on the quality of your internet service. Easily troubleshoot internet problems. Ensure your IoT devices are online.
Report on the quality of your internet service. Easily troubleshoot internet problems. Ensure your IoT devices are online.
592 backers pledged $58,060 to help bring this project to life.
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Continuously track your internet connection with monitor-io

$58,060

592

Monitor your internet connection and get actionable information

Whether for our homes or small businesses, there has been no way for us to continuously and independently monitor the quality of our internet connection and connected devices.So we built monitor-io.

It's easy to use, takes less than a minute to install, and lets beginners and experts troubleshoot with ease. The information tracked will allow you to quickly diagnose any problems you may have and give you the "right" data for your internet service provider. 

After two years of development and months of closed beta testing, we're very excited and ready to ship our first batch of product!

Your privacy is extremely important to us. All our measurements are done without accessing any of your personal information or data. Our privacy policy may be found here.

Use cases

  • Home internet - For anyone who uses the internet for streaming, VoIP or other applications
  • Gaming - Detect the internet errors causing network lag and game interruptions (see Why Gamers Need More Than Speedtest)
  • Smart homes - See the status of your IoT device connectivity 
  • IoT/Equipment installers - Don't get blamed for poor internet performance, quickly segment end-user problems
  • Small business - Verify that your internet service is always available for you and your customers
  • Work at home/Remote worker - Make sure local internet connectivity is not the problem
  • Vacation homes - Remotely monitor the internet service that connects to your sensors, cameras, alarm systems, etc.
  • Elder care - Monitor your parents' internet connection so you can provide remote support 

How does monitor-io work?

It starts with super easy installation:

  • Step 1: Connect monitor-io device to your router
  • Step 2: Register it with the monitor-io service
  • Step 3: (optional) Download our alerting app and choose the alerts you are interested in on the portal

That's it! Our software begins executing continuous lightweight performance tests with our regional cloud servers around the globe. 

These tests measure the quality and reliability of your internet connectivity by detecting subtle issues and interruptions that cause poor video quality, game lag, clipped or dropped (VoIP) calls and other problems with your business or home internet connection. We test around the clock using only a negligible amount of network bandwidth so that you can continue to use your internet without interruption. Our software also detects what devices connect and disconnect from your home network. 

The results are stored and analyzed in our cloud for you to access anytime from anywhere. When your network performance degrades or other issues are detected, notifications can be sent to our alerting app on your smart device or via email/SMS.

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What does monitor-io do?

See internet connectivity status right from the device or the web

A quick glance at the device will give you the status of the internet connection. Not near the device? No problem. You can look it up on the web.

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Continuously track internet performance

Get a quick visual view of how your internet connection has performed over the last 24 hours as well as analysis of any issues. Is the performance only poor during the evenings? You will have the data.

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Track your internet performance over time

Review historical patterns about the quality of your internet service. Is the performance poor only during the week? We have the data for you and your ISP.

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Troubleshoot internet connectivity issues

Don't go reboot everything when your internet is down. Run a quick test to see if the problem is inside or outside your home.

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Get notified of your internet status even when you are not at home

Receive notifications of outages, degradation or critical devices falling off the network via email or the alerting app (iPhone and Android). You decide what is important to you.

Measure Wi-Fi speed within your home at different locations

Think you have a poor signal at a particular spot or where you are about to install a new IoT device? Need to find the best location for your wireless router? Run our independent Wi-Fi speed test within your home.

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Get alerted if an unknown device connects to your home network

Someone on your network? Get alerted if a new or unknown device accesses your network. Yes, you can also track when your children come home or when they turned off the game console.

Monitor and track how long a device is online or offline

Having intermittent issues with an IoT gadget? Check to see if it is always connected to the network.

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Receive reports about your internet and IoT connections 

Periodic status reports of your internet service quality and IoT connectivity are delivered right to your email.

Installation and setup

The box contains the monitor-io device, a USB cable for power and an Ethernet cable. The monitor-io device hooks up directly to your router and gets power from the USB port on the router. The monitor-io device works with any router.

Once connected, register the device and get ready to monitor your internet service quality. Download the alerting app to get alerts on your smart device.

Timeline

 Evolution of the product design

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Feedback from our beta users

"Thanks to monitor-io we were able to detect a computer virus on one of our network’s workstations that was spewing out random emails at all hours and clogging our network. However, even after we got rid of the virus we continued to have a poor, spotty & slow connection. We realized that we had outgrown our service and needed to increase our bandwidth and move to a more reliable internet connection. So this month we’re moving our ISP from [ed: ISP name deleted] at 10 Mbps to [ed: ISP name deleted] at 50 Mbps, upgradable to 100 Mbps and at a much lower monthly cost. Thank you for letting me sample this device, it was a big help in identifying our problems and solving them. As a small-to-medium size business owner, I can say this is a very valuable tool that helped us save money and become more efficient." – Patti G. (VP/CFO) – FL

“I love this device. Now I know exactly which devices are on my network, how it's performing, and when I have trouble with [ed: ISP name deleted] (regularly), I can prove it's THEIR network that is at fault not something in my house. Thank you for this product!!!” – Burt M. – CT

“Very Helpful Product - easy to set up & easy to use. Default Reports & diagnostics & available notifications very helpful for those like me who understand the basics but might otherwise be described as a bit technically challenged. I used to think I didn't have enough going on to need something like this (i.e. not a big gamer and don't do a lot of streaming). Now that I have it, and use it, I wouldn't think of doing without it. Much better visibility on Network Performance and solving vexing Network vs Device questions. Made me much smarter & troubleshooting a lot easier. Highly Satisfied!” – David W. – NJ

"Pros: 1) Super easy to install (Bonus: Came in minimal packaging - very green) 2) iOS App, on-line access and local network access makes it easy to configure/change options on the fly 3) I know when my high-schoolers friends all showed up to the party and registered their devices 4) Was able to debug and report a couple of broadband connectivity issues to my ISP within the first couple of months .... Cons: 1) I want the device to be colored metallic - they dont have it on the road-map (yet)" – Tej K. – CA

“Solid product for troubleshooting when the internet goes out” – Venkat D. – NY

“Perfect solution for my home and for my mother-in-law. Makes troubleshooting the glitches at home easy, quick and fun. Saves me even more time now that I don't have to do "house calls' to troubleshoot my mother-in-laws frequent "outages".” – Jim Z. – FL

“Terrific product and service - our internet connections have never been consistent despite our ISPs insistence - with monitor-io I know exactly what is happening and have been able to use this to get better service and save $ ... kids love it to!” – David M. – NY

“Loved being able to keep an eye on my network and devices while we were away over the holidays!!” – Emily M. – NY 

 “Good insight and easy to use - I particularly like the live notifications when a new device is added to my network.” – Ben Z. – CA  

Tech specs

We built our device from off-the-shelf parts and tuned it for the special purpose of running our software to make accurate measurements to our servers in the cloud. For those who are curious the device is made up of the following:

  • Processor: H3 Quad-Core Cortex-A7 ARM 
  • RAM: 512MB DDR3 
  • Connectivity: 10/100 Mbps Ethernet* 
  • OS: Debian Linux
*Because we are never in the data path AND our testing requires so little bandwidth, we can easily support any speed home network (even 1 Gbps or higher).

Data Usage: Our tests are lightweight (about 14Kbps) and run continuously. Over the month the device will consume an equivalent of about one HD movie (less than 5 GB). So if your internet connection has tight caps (e.g., broadband over cellular), you may want to hook up the device periodically to test quality and turn it off at other times.

How is monitor-io different? 

The monitor-io device executes performance tests continuously to measure the quality of your internet connectivity using only a negligible amount of network bandwidth. This is done using advanced packet exchange sequences (not pings) that can detect numerous traffic impairments that impact performance -- packet loss, data errors, reordering, high delay variation, etc. We follow several IETF (Internet Engineering Task Force) IPPM (Internet Protocol Performance Measurements) workgroup standards. Our methodology is more comprehensive than ping and more specific than speed tests. More information on our methodology here.

We consider it extremely important to emphasize that we do not use ARP spoofing/poisoning or expect to become your DHCP server. We never alter routing, sit in the data path or access your router. Just as other networked home devices, we connect behind your router/firewall. More feature comparisons to existing solutions may be found below.

Risks and challenges

Production delays: While we have made every effort to secure parts from reliable suppliers, there is always a possibility that these suppliers may have trouble supplying parts in a timely fashion.

Unexpected technical issues: While we have been running our beta program in different environments, it is possible that we may come across unique network environments we have not seen in the past. We will obviously endeavor to address these as soon as we can and highlight them for new buyers.

VAT and other taxes: While we are setup to ship globally, backers will be responsible for any VAT and other taxes that may be required within their countries.

We provide a 1 year warranty for the product. The backer is responsible for shipping the product to monitor-io.

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Support

  1. Select this reward

    Pledge $10 or more About $10

    monitor-io backer

    Get a cool mini-flashlight and some monitor-io stickers.

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    2 backers
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    Pledge $89 or more About $89

    Kickstarter Special

    No subscription fees ever. Get a monitor-io device and don't be in the dark about your internet ever again!

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    197 backers
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    Pledge $170 or more About $170

    Kickstarter 2-pack Special

    No subscription fees ever. By popular demand here is a 2-pack!

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    Pledge $475 or more About $475

    Business 6-pack special

    A kickstarter business special 6-pack of monitor-io with a business support package free for a year for these 6 units (and up to 25 units).

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    Pledge $69 or more About $69

    Super Early Bird (first 48 hours !!!)

    No subscription fees ever. You will be the first to receive your units assembled by our founding team!

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    Reward no longer available 48 backers
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    First week backer

    No subscription fees ever. Be first in line to get the production units.

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    Pledge $158 or more About $158

    2-Pack Special

    By popular demand! Here is a 2-pack. No subscription fees ever. Be first in line to get the production units.

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    Reward no longer available 38 backers
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    Pledge $380 or more About $380

    Early Bird Biz. 6-pack (first 48 hours)

    You will be the first to receive your 6 units assembled by our founding team! You will receive a business support package free for a year for these 6 units (and up to 25 units).

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Funding period

- (30 days)