Frequently Asked Questions
AiraWear works by using specially-designed air pillows to apply pressure on your back, which produces an acupressure and kneading sensation. Our smartphone app, connected via Bluetooth, has various massage programs to relieve the muscle tensions affecting different muscle groups on the back.
AiraWear also has a live posture assessment system which is supported by a posture sensor on the jacket. This posture assessment system tracks and records the posture of the person, reminding them of their posture by massaging their lower back when they have poor posture.Last updated:
1. You wear the jacket like the ones in your wardrobe.
2. Make fitting adjustments with the adjustable velcro straps that comes with the jacket. Ensure that the jacket fits you snugly for the best massage experience.
3. Switch on the jacket.
4. To start the massage, all you need to do is to connect the accompanying app to AiraWear via Bluetooth. Then select your desired program with one click.Last updated:
We provide a one (1) year limited warranty. We guarantee that you will receive your AiraWear free of manufacturing defects. We conduct our quality control with the AQL inspection table in accordance to international quality standards.Last updated:
If you follow the sizing chart carefully, then the jackets should fit you just fine. Still, if you wish to exchange your jacket for any reason, we will allow you to do that. However, you will be required to pay for the two way shipping. As we are just starting up and offering our jackets at highly discounted prices on Kickstarter, we won't be able to accept returns.Last updated:
We're proud to have AiraWear fans globally. Please note that you may be responsible for duties, fees and taxes applicable to your region.Last updated:
Yes! AiraWear is scheduled to deliver in November 2016 before the Holidays begin. Shop early this year, and get your friends and family a unique gift they'll really love.Last updated:
We do not recommend using AiraWear if:
• doctors advise against it. Please consult your doctor if you are in doubt as to whether or not you should use this Product
• On children below 3 years old
• On children below 12 years old without adult supervision
• On persons of diminished mental capacity without adult supervision
• On animals
• On swollen, burned, inflamed or otherwise damaged skin or body parts
• On persons suffering from a herniated disk or from abnormal changes to the vertebrae
• On lacerated wounds, capillaries, varicose veins, acne, couperose, herpes or other skin diseases
• On the face, eyes, larynx or on other particularly sensitive parts of the body
• After taking medication or consuming alcohol or other forms of reduced levels of awareess
• Users with serious respiratory or breathing issues (e.g Asthma, Bronchitis)
• Users with serious blood flow related conditions or diseases (e.g blood clots, arteries blockage, hypertension, low blood pressure, etc.)Last updated:
AiraWear is iOS and Android compatible. For Apple products, use your iPhone or iPad with Airawear. You can also use Samsung S6, Sony Xperia Z5, OnePlusTwo (or any other phones with Android 4.4 (KitKat) or higher) with AiraWear. AiraWear does not currently support Windows OS.Last updated:
Yes, the AiraWear app I currently available in the Play Store and will be available in the App Store by October 2016.Last updated:
Yes, AiraWear is washable. All you have to do is to separate the inner massage vest from the outer jacket layer by unzipping them. Remove the electronics compartment from the inner massage vest and it can be wiped down using a damp cloth. The hoodie can be machine-washed.
AiraWear is splashproof, but not the inner massage vest is not waterproof, so we do not recommend you wear AiraWear in rainy weather.Last updated:
AiraWear comes in 3 colors: black, blue and gray. If you wish to have more color choices, help us reach our Stretch Goal so that we have the opportunity to develop more colors for you!
Additionally, you have the option of getting just the massage vest that you can pair with any of your favorite outer layers.
For sizing, please refer to the sizing chart right above!Last updated:
We select the best materials in order to give you the most enjoyable massage experience. AiraWear massage modules comprises of high-tech composite materials such as TPU-coated Nylon fabric that is flexible enough to be worn comfortably on the body, but sturdy enough to knead your muscle.Last updated:
AiraWear weighs about 1.2 kg (approximately 2.6 pounds), which is about the weight of your winter jacket.Last updated:
You can control the intensity of the massage through a slider in the app.
AiraWear has 4 massage programs and more will be on the way!Last updated:
AiraWear works like any smartphone. All you’ll have to do is to plug AiraWear to a power source using a micro-USB cable. It takes about 2 hours to charge AiraWear from flat. You can use AiraWear while it is charging. The battery life is reflected in the app.Last updated:
If you’re an avid lover of massage, and use AiraWear continuously, AiraWear should last you about 3 hours. If you use AiraWear occasionally, and only use it to reward yourself after a long day of work, it should last you about 1 - 2 days.Last updated:
AiraWear collects the data from the jacket and transmits it to your device via Bluetooth. All of the data is also stored in our proprietary cloud system so you can access it anywhere, anytime. Privacy is our utmost responsibility. All your data will be protected by us and no one else will be able to access it without your permission.Last updated:
Currently we do not have an SDK/API package. You can reach out to us at email@example.com for any such requests.Last updated:
You can bring AiraWear past TSA security. However, you'll have to put AiraWear through the scanning belt together with your carry-on luggage. This is because AiraWear is a tech product, and the TSA treats all tech products as baggage to be scanned. To reduce the delay in going past airport security, you should not wear AiraWear through the body scanner.Last updated:
Tware is a wearable tech company based in Singapore that specializes in intelligent pneumatic wearables.
Our first product is called Tjacket. It is a variable pressure jacket controlled by a smartphone app that inflates and wraps around the body, which gives "hugs" to people with Sensory Processing Disorder. This effect has been shown to give them a sense of calmness from the over-stimulating input in their environment.
AiraWear, the World’s First Massage Hoodie is our second product. We want to bring health and wellness to everyone through wearable massagers.Last updated:
Don't see the answer to your question? Ask the project creator directly.Ask a question