Hello again...we told you we would be in touch once everything had shipped. As of 3:32 PM EST today the last remaining packages were dropped off at the USPS for delivery. We know...it's pretty anti-climatic given the craziness the past year or so has been for us! Here is a breakdown of what that means to you, our amazing backers and supporters:
- All the Kickstarter rewards have been shipped
- All the website orders (up to and including order #102) have also been shipped
- Please email us at Info@EagleCapOff.com if you did not complete your survey (we have tried contacting you via Kickstarter and email several times to no avail)
- We will continue to post updates as we build and grow Eagle Cap-Off
The rest of this messages just reiterates some important details of our last update but you definitely should check it out again so you don't miss anything...
Again, in preparation to receive your rewards, we ask everyone to take some time to review our "How to Use" page on the Eagle Cap-Off website (see link below). This page contains some helpful tips and tricks to keep your Eagle Cap-Off working and looking great for years to come! So please check it out as soon as you are able. Feel free to reach out with any related questions and we'll do our best to get them answered quickly.
Unfortunately our shipping system does not allow for tracking information to be sent automatically to our backers. That being the case, you will not receive any shipping info prior to your order's arrival. We have the ability to track packages on an individual basis should the need arise and will do so accordingly. We ask that everyone please sit tight and allow time for your orders to deliver (especially the international ones).
We cannot and will not have the time to answer a flood of emails asking when is my order going to ship, arrive, etc. We ask everyone to please give USPS about 8-10 days to delivery the items domestically and even more on the international side depending on where you are located. Please feel free to reach out should you have any shipping related issues once your order is received and we will be happy to assist you further.
You can email us at Info@EagleCapOff.com as this is the fastest way of reaching us.
Many of our backers have already shared images, videos and feedback of your new Eagle Cap-Offs and we thank you. If possible, please share on social media and help us spread the word about Eagle Cap-Off! This has not been an easy journey for our team but your praises and kind words have ensure us that we have something special and want to build upon this success. We cannot thank everyone enough for their support and patience over the last year. We truly appreciate your help and are looking forward to big things this year!
Happy New Year, Mike & Matt
#EagleCapOff #DoNotPry #EagleLockCo