We hope everyone had an enjoyable holiday season with your family and friends. Now for a little update as to the progress we have made over the last few weeks! To date we have shipped a little over 50% of the orders. The remaining Kickstarter rewards are almost complete and should wrap up in the next day or two. Any existing website orders (up to and including order #102) have also been sent to our manufacturer for shipment. As long as there are no catastrophic failures, we intend to have all Kickstarter and ECO (Eagle Cap-Off) website pre-orders shipped by the close of business this week! We will post another update as soon as that goal is accomplished just so everyone is in the know.
Again, in preparation to receive your rewards, we ask everyone to take some time to review our "How to Use" page on the Eagle Cap-Off website (see link below). This page contains some helpful tips and tricks to keep your Eagle Cap-Off working and looking great for years to come! So please check it out when you have some time over as we get the remaining orders finalized. Feel free to reach out with any related questions and we'll do our best to get them answered quickly.
Unfortunately our shipping system does not allow for tracking information to be sent automatically to our backers. That being the case, you will not receive any shipping info prior to your order's arrival. We have the ability to track packages on an individual basis should the need arise and will do so accordingly. We ask that everyone please sit tight and allow time for your orders to deliver (especially the international ones).
We cannot and will not have the time to answer a flood of emails asking when is my order going to ship, arrive, etc. We ask everyone to please give USPS about 8-10 days to delivery the items domestically and even more on the international side depending on where you are located. Please feel free to reach out should you have any shipping related issues once your order is received and we will be happy to assist you further. You can email us at Info@EagleCapOff.com as this is the fastest way of reaching us.
Many of our backers have already shared images, videos and feedback of your new Eagle Cap-Offs and we thank you. If possible, please share on social media and help us spread the word about Eagle Cap-Off! This has not been an easy journey for our team but your praises and kind words have ensure us that we have something special and want to build upon this success. We cannot thank everyone enough for their support and patience over the last year. We truly appreciate your help and are looking forward to big things this year!
Happy New Year, Mike & Matt
#EagleCapOff #DoNotPry #EagleLockCo