Frequently Asked Questions
Wester Rise is a premium performance clothing company for travel, outdoor and everyday. As active individuals and prolific travelers we know the value of clothing that can go anywhere with you. We build technical and versatile apparel to fit your dynamic life. Our line combines timeless aesthetic with advanced performance demanded so you are always prepared no matter where your day may take you.
In honor of the company’s fourth birthday, we are partnering with Woolmark to bring you the next another step in the future of performance clothing. What better way to do this than to share our project with you first. With the money we raise on this Kickstarter campaign, we're funding an awesome new product (and we can't wait to the Limitless Merino Wool shirt in your hands), but we're also funding future ones. We're designing, prototyping, testing, and improving our supply chain processes. You, the users of our products, are the people who share our passion for travel, the outdoors, versatile design and quality manufacturing. We are constantly taking in your feedback and working to design you better solutions. We are honored to be able to build this product together.Last updated:
We are located in Telluride, Colorado (elevation 8,750’), the perfect place to design and test products for versatile mountain life and travel.Last updated:
We just celebrated our 4 year anniversary April, 1 2019!Last updated:
Of course! You can check out the reviews on other Western Rise products here:
We also ran a successful Kickstarter campaign last year! You can check that out here:
The Limitless Merino Wool Shirt is made from a 175 gsm blend of 53% Australian Merino wool and 47%
This special fiber is constructed into a unique engineered knit fabric to enhance its performance and give you ultimate range of movement and style. The unique fabric blend create a fabric that is soft, machine washable, odor and wrinkle resistant, temperature regulating, and moves with your body. The engineered knit creates a honeycomb structure, which provides a nice texture to the fabric while lifting it off the skin, further enhancing the temperature regulation of the wool. Its construction provides extensive 4-way stretch to move with your body.
The ultimate performance fabric for any activity.Last updated:
Australian Merino wool is quite simply the best natural performance fabric.
The performance of the Merino wool comes from the fleece of the Merino sheep. The wool fiber adapts to perform and keep the sheep both comfortable and protected from the elements over a wide range of temperatures, from 5 to 90 degrees Fahrenheit. The fiber's unique crimped structure insulates in winter and breathes in summer, allowing the sheep to comfortably live in extreme weather variations while protecting them from the elements. Additionally, the unique chemical structure of the wool fiber enables it to absorb and lock away odors. We specifically used Merino wool because it is the finest of the wool varieties, making it exceptionally soft and lightweight.
Check out our blog post all about wool for more details!
The fabric weight is 175 GSM, the actual weight of the shirt is 11 oz. (312 gm.)Last updated:
If we meet our stretch goals there will be additional colors offered.
Stretch Goal 1- $100,000 Second Color
Stretch Goal 2- $200,000 New Style
Stretch Goal 3- $300,000 Third Color
We will have our backers vote on which color they would like to see next, as these stretch goals are unlocked.Last updated:
You will choose your colors at the end of the campaign. No need to worry about that now!
We will send you a survey to choose your color and size when the campaign is over.Last updated:
Details: How does the Limitless Merino Wool Shirt Compare to other shirts that are currently available from Western Rise?
The Limitless Merino Shirt is the most versatile shirt we have ever created and the only one of its kind on the market. For starters, it is our first button-down shirt using Australian Merino wool. Also, the fabrics unique knit structure stretches and moves with you in every direction, so the shirt feels like a T-shirt but looks like a button down. The unique odor neutralizing, wicking, and temperature regulating features make it easy to wear and care for.
The timeless Oxford styling and tailored fit also looks good in a wide variety of situations.
Simply put, it’s the best shirt we have designed yet!Last updated:
No need to worry about that now! We will send you a survey to choose your size and color when the campaign is over.
That being said, if you have sizing concerns before you back the project, send us an email to firstname.lastname@example.org and we will be happy to help!Last updated:
Check out our sizing guidelines here: https://westernrise.com/pages/fit
We also have a sizing chart, showing the garment’s actual measurement in inches and centimeters, on our campaign page.
Still have questions on sizing? We’re here to help! Feel free to email us at email@example.com or send us a message through Kickstarter, and we will be happy to help you get the perfect fit.Last updated:
The Limitless Merino Wool Shirt will be available in sizes Small, Medium, Large, Extra Large and Double Extra Large. We find that this size range fits the vast majority of people and will not be offering any additional sizes at this time.Last updated:
No worries! If this project is funded, we will be producing additional sizes for exchanges and we will be accepting exchanges in the USA up to 60 days after you receive the product. Product will need to be in like-new condition with tags still on for us to make an exchange.
That being said, if you are worried about the fit, please email us at firstname.lastname@example.org or send us a message through Kickstarter and we will be happy to help
*We are unable to process returns or exchanges for countries outside of the US, but will work with you to provide a solution if the size you ordered doesn’t work outLast updated:
The Limitless Merino Wool Shirt is designed with men in mind. We will not be offering a women's specific designs for this campaign.Last updated:
It depends on when you back. Super Early Bird and Early Bird rewards will ship in December; all other rewards will ship in January of 2020. Any add-ons will ship with the rest of your rewards.Last updated:
We will be shipping your product with either USPS, UPS or through your local carrier, depending on your location. Tracking will be provided once your order ships.Last updated:
All of our rewards will ship from our warehouse. Unfortunately, we are not able to fulfill rewards in person at our office or our warehouse.Last updated:
We will do free domestic exchanges if you need a different sizes or colors.
Returns will be given the pledge amount in store credit to the Western Rise store (https://westernrise.com). No cash refunds will be given once the campaign ends.
All international pledges are final, once the campaign ends.Last updated:
International shipping will be a flat $25 for all shipments outside of the US. Please note that this shipping fee does not include duties/taxes that may be leveraged by your country or origin.Last updated:
For shipments outside of the US, you will be responsible for all duties and taxes leveraged by the country your order is shipped to. Since customs and duty costs vary widely throughout the world, we recommend contacting your local customs office for rates prior to ordering.
*If a package is refused due to customs/duty fees not being paid, we will be unable to refund you for your pledge or any shipping costsLast updated:
Unfortunately, do to the high cost and logistics difficulties of exchanging or returning items internationally, all international sales are final.
That being said, we want you to get a product that works out for you so we are happy to help with any sizing or fit issues before your order ships.
Feel free to reach out to us through Kickstarter or to email@example.com if you have any questions.Last updated:
Merino wool naturally resists odors and stains, and therefore, it can and should be washed less frequently.
Machine wash cold with like colors using a mild wool detergent (Kookaburra). Lay flat to dry (recommended). The Limitless Merino Wool Shirt can be tumble dried gentle on low heat i needed.
Do not use bleach. Do not dry clean.Last updated:
Due to the nature of Australian Merino wool, the limitless merino wool shirt will not shrink if the care instructions are followed.
The shirt is designed to stretch, and will stretch out a bit with wear. However, it will return to its original size when laundered.Last updated:
All prices listed are in USD.Last updated:
Visit the project page and click the “Manage your pledge” button that appears next to your pledge amount. This page allows you to change your pledge amount, payment method, adjust your reward, or cancel your pledge.
Add ons- To add another Limitless Merino Wool Shirt, Evolution Pants, StrongCore Merino Wool, StrongCore Merino Wool socks, or Webbed Belts simply add the add the “add on value” of the item you want to add to your pledge. You will select colors, sizes, and add-on product after the campaign closes. Don’t worry if you get this wrong we can help you once the campaign closes.Last updated:
Yup! Just visit the project page and click the “Manage your pledge” button that appears next to your pledge amount. You can add additional rewards here as well!Last updated:
Yes! If your item has a manufacturing defect in its materials or workmanship, you can return it at any time for repair or replacement.
Western Rise’s warranty doesn’t cover ordinary wear and tear or damage caused by improper use or accidents but we are happy to work with you getting a repair or replacement on a case-by-case basis.Last updated:
Just add the "add-on dollars" to your pledge int he value that represents the item you would like. After the campaign ends, we will send you a link to a survey where, you can use these funds to select the product and the size/color you would like.
Add-on items available for this campaign:
Limitless Merino Wool Polo - $89 (Save $10)
Evolution Pants- $120 (Save $29)
Strong Core Merino Tee- $78 (Save $18)
StrongCore Merino Socks- $16 (Save $4)
Webbed Belt- $20 (Save $5)
You can find additional details about these items under the add on section on the home page and in the FAQ.
Don't worry if you don't get the value exactly right! We will be happy to help after the campaign ends.Last updated:
Sometimes life calls for a more casual style. For hitting $200,000 on our Kickstarter, we’ve unlocked a new style in the same odor resistant, temperature regulating, anti-wrinkle, 4-way stretch knit fabric as our button-down. Introducing a polo in a superfine Australian Merino wool blend for more comfort and better performance from point A to B.
The Polo Shirt, Elevated.Last updated:
From last year’s Kickstarter, the Evolution Pants are now available to add to your pledge! A highly-functional pair of pants designed to be the only pants you need for travel, outdoors and everyday. Built with a unique stretch nylon Supplex® fabric, The Evolution Pant is stronger, softer, stain-proof and packed full of travel features to allow you to do more with less!
The Evolution Pant is the only pair of pants you need. A pair of pants that can be worn multiple days in a row without washing. A pair of pants that packs smaller than a t-shirt, moves with the body, and replaces at least three pants in your closet. A pair of pants that dresses up enough to get through any meeting, yet is rugged enough for any outdoor activity. Designed from the yarn up to feel like a fine cotton, but perform like a high-grade nylon.
One pant for travel, outdoor, and everyday. The Everyday Pant, Elevated.Last updated:
An elevated classic cut from a durable, yet soft 17.5 micron Merino single jersey. Ultra-breathable, temperature-regulating, and built to last.
The StrongCore Merino Tee came to exist because we refused to compromise on comfort or durability. When we wanted to update a classic, we knew we were going to have to start at the yarn level. What we found was a core-spun nylon/merino yarn. A luxuriously-soft, top-capped 17.5 micron merino wool fiber spun around a strong, durable, quick-drying nylon fiber.
This knit up perfectly into a 170gsm single jersey that is softer than the 18.9 micron wool most brands use, more durable than pure wool fabric, and drapes just plain beautifully.
Using a long-proven merino wool factory in the San Francisco Bay Area, we cut this luxuriously-soft fabric into a simple, classic T-shirt. Cut slightly lean with a dropped tail, the StrongCore Merino Tee is ready for all of your active pursuits whether that’s desert climbs, mountain single-track, or just plain everyday wear. Truly the one shirt you can wear day-in and day-out, ready for anything you’re up to and anywhere you’re going.
The T-shirt, Elevated.Last updated:
One perfect sock for all day, every day. The perfect socks for life, work, and travel that can be worn more and washed less. With odor-resistance and temperature regulation, the StrongCore Merino Low Socks are the ONE perfect sock for ultimate comfort, durability and style.
We set out to engineer the best and most comfortable pair of outdoor/everyday/travel socks available.
The daily sock, elevated.Last updated:
The AT Web Belt is a clean belt built for everyday wear, but tough enough to last a lifetime. After years of making pants, we felt it was time to make a belt that matched our standards. The AT Web Belt starts with a heavy, 1.5” air-texturized nylon for added durability and ends with a beautifully clean, matte black aluminum buckle. Simple, functional, durable, and built to last a lifetime.
One size fits all.Last updated:
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