Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
In terms of the SCEE (European) versions, I have encountered many challenges and difficulties with obtaining information about the required codes for these versions. If you have an outstanding request for a SCEE version of our game, please email me directly so I can contact them again on your behalf. Thank you for your patience as I handle each request personally. Sincerely, Melissa
Please feel free to contact me anytime directly via email at email@example.com. If you do not receive a response within 48 hours, please email me again and mark the message urgent. I am bombarded with emails (mostly spam) these days so emails do get missed. I apologize if your inquiry has gone unanswered. I ask for your patience as I get to each request personally. Thank you for your support! Sincerely, Melissa
Hello. The processing of the DRM-free orders was previously handed over to Humble Bundle and numerous messages were sent out to the applicable backers for this reward. If you have not received your DRM-free version from Humble Bundle directly, please email me (firstname.lastname@example.org) and I will contact them on your behalf. Please provide your KS backer name so I can verify your account.
This is ridiculous.
How long does it take to get a finished game deployed on a partner shop system for DRM free games? 3 years? Seriously?!
I know that only some people want such a version, but you offered so we kinda thought you had a plan for releasing it properly. I you are not willing to provide a DRM free edition anymore please let us finally know!
I`m sick of waiting until forever without seeing any progress.
any news on the DRM free version?
Hi, Not sure if I missed it but is the PC version out yet? Thanks
I see the Game has been released on PS3 to the European PSN Store on June 23rd - but I have not received a code? Tried contacting Melissa 3 weeks ago, but she may be on vacation? (although my question at the time was about the status of said PSN release).
Any help? :)
Hi you all,
congratulations on getting Starlight Inception done, awesome! I backed your
project with $15 but don't seem to find an option to download and enjoy your
game. Can you help me out?
Hello Bogoy! Your question is perfectly timed! We just received word this morning that the SCEE version of Starlight Inception on PS3 was approved. Today we received the codes for SCEA version (Starlight Inception PS3) and now we can request codes from our Sony representative for the SCEE build.
Uhm... my last comment was on April 6th... 2 months (!) ago... still no update on the PS3 version??
Congrats on the degree, Melissa. Soundtrack's all squared away here.
@cyxceven: I just emailed you the soundtrack code and step by step instructions on how to order it (no cost) and download it. Please let us know if you need anything else.
Again my sincere apologies for the delay. I'm graduating from a Master's program so I have been a bit overwhelmed with emails and internships. Life should be easier now. Please feel free to email me directly at email@example.com if you need anything. We are still here. We are still supporting Starlight Inception. In fact we have big news coming within the next day or two!! Thank you all so much for your patience and loyalty. We sincerely appreciate it.
@Jonathan: I just emailed you the soundtrack code and step by step instructions on how to order (no cost) and download it. Yes the PDF book is still in process.
Hey all: I apologize. It's my fault. I have been buried in emails.
@Jonathan: We recently changed the process for soundtracks. I'll be back in touch ASAP.
@Shane: I just emailed you your Steam key. I will be back in touch ASAP with the soundtrack code.
@cyxceven: I responded to you via KS private message with your Steam key. We did receive your survey today.
Again, I apologize for being buried in emails again. Always feel free to email me directly at firstname.lastname@example.org and mark it URGENT with even a "hey Melissa" in the subject line! Thanks everyone for your patience.
Never got a key. Need a refund here.
Like a few other people who have already commented , any chance of getting the steam key?
I have emailed email@example.com and no reply yet.
I sent email to the eheinfo address a week ago but haven't received a reply. I, too, need a replacement soundtrack key, since I was waiting for the DRM-free game before downloading everything and apparently the key expired in the meantime.
I assume the art book PDF is still pending?
@Bogoy - the Sony process has been incredibly frustrating - we fix every bug they throw at us, and yet, then the next time we submit, they find another new one. We are still persisting with the process, but I won't use the word "keeper" again.
"PS3: Submitting to Sony for the sixth(!) time - we think this one is the keeper. " ... uhm yeah... that was middle of february... any update? Just feels strange the next game already being on steam, while some people yet have the honor to experience the basically finished first one ;)
Thanks for the answer :). I'll just wait!
@tarasis - Melissa will be generating a new Soundtrack code for you (it will work with our new shopping site at shop.eschatch.com). In addition, she will send over a Steam code while you wait.
@Nizar - if you would like a Steam code for the game, while you wait for the joystick configurator, please send a request over to firstname.lastname@example.org.
Not a bother, @Nizar - Adam and his team are working on the joystick configurator - the initial layouts are done now, and the core programming is completed, so it is a case of wiring it up in engine and testing. We expect to be putting something up on the Steam beta branch within two weeks (but this will change if there are complications), and then (finally) building a DRM free version and delivering a box set once this is completed.
Sorry to bother you with that again, but do you have any update for the DRM free version? Did I miss something?
Cheers EHE :)
Realised today that I never got the DRM free version that I believe I fill in the survey for, nor a steam key and that the old shop website is gone so I can't redownload the soundtrack. Created a new account onthe new shop (http://shop.eschatch.com/) on the off chance you migrated my order over, but it seems not.
If you want to check out the new bug database, it is at www.unitedstarforce.com\mantis
In addition, we are establishing an online bug database for people to report issues with Starlight Inception and Starlight Tactics, rolling out a new forum (you can check them out at www.unitedstarforce.com\vanillaforums ) and starting up our beta testing for Starlight Tactics, so we have definitely been busy. :)
Hi tarasis - we just did an update on www.facebook.com/starlightinception and haven't ported it over to Kickstarter yet -
Hello. Here is a quick update on Starlight Inception for all planned platforms.
Thanks for stopping by!
PS3: Submitting to Sony for the sixth(!) time - we think this one is the keeper.
PC Steam: After PS3, we plan on wrapping up the joystick support for PC, as well as incorporating six months worth of fixes. We will be releasing the new Steam update as well as the DRM-free version at that time.
Vita: Then back to Vita to incorporate fixes, as well as optimizations that will lower the size of the game.
PS4: Shortly thereafter, we will be submitting PS4 to Sony.
Game feedback? Please email us at email@example.com
Been awful quiet for a while. What's happening at the moment?
Hi, Any word when the PC edition is coming out?
Translation is fine. The PS3 includes features which aren't present in the PS Vita version (split screen mode for four players being one of them). In addition, there are different multiplayer hoops we need to jump through than on Vita. The other issue has been support for non-HD resolutions that really played havoc with our UI, but is now fixed. All in all, not a pleasant experience, but we're hoping this has prepared us well for PS4, which is shaping up to be pretty amazing graphically. Sorry again for the lack of news - we will make sure this doesn't happen again.
Thanks for the update ;) Not knowing whats going on is worse than bad news - sorry to hear you've been kicked trice - is that just because of the translation? The game as sucht as been out on the PSN Store in the US for a while now, so I guess bugs can't be the reason? :)
@ Bogoy, @C.J. Hall - sorry for the radio silence - we've actually submitted to Sony FQA three times and they have kicked us three times. We are planning to submit the fourth (and hopefully) final submission on Monday.
Adam has been making a lot of headway on the PS4 version as well, and we hope to submit it sometime in the next three months.
In addition, we are planning to make a formal announcement about our new Starlight iOS game very soon.
We'll be doing a full update in the coming week.
Uhm... hello? Anbody there?
Yeah... "PS3 SCEA / SCEE STATUS: Submitting in two weeks " ... that was 2 months ago... any news?
PS3 version status?
So, uh, I also have yet to recieve any key, despite having answered the questionnaire.
I sent an E-mail to firstname.lastname@example.org last friday, but haven't gotten a reply.
Hi there. I am extremely confused. I saw the game has been out since April. Any chance I can get that key sent out? I completed the questionnaire and so you should have already sent it, but i never received anything....
Thanks for the update!
You got it James! Let me know if you need anything else. Thank you for the support!
@JDZ - We have been working on integrating the fixes on the PS Vita side into the PS4 build. Plus we are working through all the comments from Sony QA on the PS3 build.
Therefore we anticipate the release date for PS3 to be end of September 2014 and the PS4 build to be end of December 2014.
@AKASlaphappy - we have located a company to serve the final build. Now we are going through the paperwork and readying the final build for upload to them. This process is taking longer than we had hoped but we want to ensure we get the DRM-free version to a place that will be able to handle it appropriately.
We will send an update to those who selected this option once we know more.
Thanks for taking care of me, Melissa!
Hi Garry or Melissa,
$350 backer here... I sent an e-mail to email@example.com last week Thursday regarding not having received my keys and haven't heard a reply back yet. Could someone take a look at that for me?
I don't suppose you have an update to the ps3 or ps4 release?
Any news on the DRM free version?
We plan on resubmitting this week - there are a few bugs we're fixing, but the PS3 build is very solid and incorporates all of the fixes and enhancements we did for Vita.
How far along is the PS3 version?
@kev - We are an indie company. We did as much testing as the budget would allow, however, we are committed to making this the best game that we can. We encourage you to send in constructive feedback at firstname.lastname@example.org, if it is not redundant to what is already planned, to help make the patch and the game stronger.
My original question at starlightinception.com was deleted.. so I'll ask it here:
this is a serious question.. Why was the vita version released? It's quite clear this version is not ready for release. Was there a discussion about releasing it before it's ready? I know you guys need to turn a profit but I think you actually hurt the game's chances by releasing what is essentially a retail beta.
Even if you do manage to patch some of the games biggest problems I don't think you will be able to put the bad press back into the bottle..
Can you talk about the beta testing process? Why were so many bugs/glitches/issues not fixed before release? I played the beta in within 10 minutes I had a list of things that should have been fixed but wasn't.