Hey Kickstarters!! I'm going to keep this short and sweet because we have another 3000 Joulies coming in soon that need to be packed up and shipped out. Including the shipment I dropped off at the Post Office this morning we have shipped 3268 sets and 247 mugs to 2681 backers. That means more than half of you have your Joulies or will have them soon.
West Coast Dave dropping off lots of packages at the Sherrill post office
If you think you should have yours by now and don't please follow the instructions below to check before you inundate me with messages.
Apparently that spreadsheet we sent the link to was confusing/flawed/impossible to open so we have a new way for you to tell whether your package should have shipped or not. We have been shipping first in - first out with a few minor exceptions. This means if you know when you backed Coffee Joulies you can find out when your package should ship.
Search your email for "Thanks for becoming a backer of Coffee Joulies" and see when you received the message. We have shipped the vast majority of orders placed before April 18 with the following exceptions:
International Enthusiast Packs have shipped up through April 5 (we ran out of mugs to ship beyond that - more will be arriving soon)
No Coffee Shop Packs have shipped yet (still waiting on retail packaging)
Let me take a moment to thank all of our Coffee Shop Pack backers for their extreme patience. Pledging $500 for a product with no set ship date is an act of courage and faith in us and we truly appreciate it. We are working hard to get proper retail packaging in so you will be able to sell these for the holidays, and as soon as it's ready we will catch up on CSP orders and then ship them first in - first out with the rest of our orders.
Who should message me:
If you pledged before April 18 and think you should have your Joulies and don't, first double-check the address you gave us by logging onto Kickstarter, going to http://kck.st/hLU2zo and clicking on "Your response" next to the backer level you pledged at. If your address is incorrect please send me a message with your correct address and I will check to see if your order has shipped. If you already sent me an updated address you don't need to message me again. If your address is correct and you pledged sometime near April 18 give it a few more days and then message me. If you never filled out the survey then please message me with your current address.
To everyone else, thank you very much for your patience. The production line is finally humming along and you should all have your Joulies within the next few weeks. I'll post a comment on this update every few days letting you know what date we've shipped through.
Dave & Dave