Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Michael Just for clarification: jpmiller refers to a different project (which indeed is still in process). The King's Assembly seems pretty much dead...
Glad to hear this is still in process. Good Luck and Thanks for the update
Looks like Key Mouse is still moving, they've now in the beta mode for $500 that SAL offered 2 years ago.
Wonder if they're any more likely to deliver at this point.
Still seething over this and it's been 2+ years. Wish there was a way to actually get some sort of satisfaction.
This is our guy:
https://www.linkedin.com/in/ericcharlton/ (his current profile picture includes the King's Assembly)
https://twitter.com/EricCharlton (no activity)
works here: https://www.firstanalytics.com/ (Boston, MA area)
If any concerned backers want to contact Eric directly, may be possible to do it through his job.
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount
not sure he will read anything here in your 24H ultimatum ^^ if you have personnal info, try contact him directly first would have bigger chance of sucess i guess
This comment has been removed by Kickstarter.
Hana Hanabi: I feel you. But wake up. This man/boy is a theif.
Well this is sad. I was very much looking forward to this one. The thing that really frustrates me is the lack of answers.
"I'm sorry we spent the money on a really nice dump truck" or something.
Just for the record, I would STILL be happy with a clunky-looking version of the KA as shown in the original video.
I suppose no refunds despite them suddenly disappearing?
This is what makes me decide to not back things in Kickstarter anymore, if it can be used as a platform to grab money, run away, and be left with no way to get a refund.
it is not the same old. SAL is long gone. and never update us and money long gone. you can enjoy money and have fun.
I sometimes come back here to see if anything is going on. Seems like the same old, I've since given up on getting this. Seemed like a great idea, just isn't ever going to happen id assume.
I reported the project over a year ago now. I don't think kickstarter will do anything until it hits a certain number, or unless we can get their attention.
I'm serious about funding a case though. Anyone in the US recommend a good lawyer or company for this? Get a letter sent out officially asking for an update at least and get the ball rolling.
Out of curiosity, has everyone else reported this project to kickstarter? I suspect if there was a mass reporting, KS might actually take notice and at least give SAL a kick in the pants.
If you go to the campaign page and scroll all the way to the bottom, there is a button to report the project. Might not help much, but it won't hurt any.
dear Sold Art Labs
as everyone here, i'am a backer.And as a backer, i want a finished product, of course. when ? when it will be ready :)
we all know this is a (really) small team, with lot of chalenge, and everything.
i can understand a 2 year delay (even if not happy with it ^^)but i cant understand no news.
I dont ask for daily report, but come on, spend 30 min a month to update us !
you had an entousiastic and suportive fanbase, now everyone is angry and stressed about this project.
just give us news, good news, bad news, any news ! and we will be ok, beceause bad news = delay, we can deal with that, but no news = dead project. and nobody her whant this project to die !
me, i still have faith ^^ perhaps i will have a nice 2018 xmass gift :D
crowdfunding a proper lawsuit sounds like a good idea.... running away with nearly a quarter million usd HAS to have consequences. some nonsense-shitposts from the creator without any usefull information (or any real information et al) does not make anything better. torches and pitchforks? yes please!
@Chris I offered help a long time ago, as did many people. Those offers went unaccepted.
In addition the whole "You're backing an idea" doesn't really hold water, as the poster below me showed, creators are required to deliver or refund. I didn't pay for an idea. I paid for a product at a certain date, a product that was already prototyped. This project has suffered from the start from terrible project management and communication and the creator has done nothing to remedy this. The last update was almost two fucking years ago. This creator at this stage has no intention of delivering. They have spent all they money without fulfilling their obligations, and to add insult to injury are plainly ignoring the people who paid their rent and bills.
As much as creators now like to believe that kickstarter is essentially risk-free no-strings-attached funding, it's not. We're engaging in a contract, chosen reward for a certain amount of money.
If this scumbag creator had tried a little to be more communicative maybe the pitchforks wouldn't be out, but as it stands, the project is 3 years late and is still at least 18 months from completion. It's been two years since an official update and there is no way to contact anyone at the company. This is vapourware. This cunt has cut and run, so yeah, you better believe I'm willing to spend much more in holding this guy accountable so maybe next time he won't rip a load of people off and run a company into the ground.
I'd like to throw my 2 cents in here...
First, backing a project on kickstarter doesn't mean you bought a product. There are inherit risks involved in backing such an ambitious project. This is basically a few people striving to invent an entirely new way to interact with a computer by combining a keyboard and a mouse. What did you think was going to happen? I've seen hot sauce projects struggle to ship on time, this is way more complex.
Second, if you had enough money to back this thing, I imagine that you are doing OK financially, if not, I think you have your priorities out of order. In any case, whether you are doing well or not in the financial sector of your life, is pressing legal charges against someone who proposed an idea that you liked, but hasn't been able to deliver in a timely fashion going to make you feel better? I understand the excitement behind this project, but I'm not willing to spend my energy pursuing legal action against these folks. Why don't you offer help instead of lawyers if you want the product so badly?
Third, I do think some more communication is needed on the behalf of the creators. It might quell torches and pitchforks that are starting to appear in the comments.
I reported him about 12 months ago, unfortunately kickstarter was less responsive than SAL, I got an automated response and that was all, When I tried again the system wouldn't let me update my complaint, refresh it, get feed back on what they had done, see how many others had complained, nothing. It left me feeling frustrated and empty. This project still has a recommended overlay on it, surely enough people have complained to justify removing that?
It was good that Sal has posted something again but that is now over 2 months ago and nothing since. no proper update, no photos, no feed back from the lucky beta tester. I don't want to be a prick about this as Michael Pingel suggests, but it was my couple of hundred dollars, SAL made some promises before he accepted that money. What is the next step?
The crowdfunding campaign collected $239,035 in April 2014. That's three and a half years ago! The last official update that's been posted is almost two years old. Looks like this project is as dead as a dodo. How many people have reported the project to Kickstarter? It would be interesting to see the accounts of Solid Art Labs, and to see how the money was spent.
Does anyone want to crowdfund a legal case against this guy? I'm not based in the USA, but I'd totally contribute some money so we can get some closure on this project - either he officially winds it down and declares bankrupcy, or he actually does some work and gives us regular updates on the project.
I'm tired of this. All the project creator needed to do was keep us informed to keep us happy. I would have been much more OK with a failed project where the creator was honest and candid. This guy is a snake who shouldn't even be in charge of making a slice of toast never mind a large hardware project. I'd like to show him that there are consequences to his actions. Who's with me?
@Paul Miller - ditto... hope for the best...
@Paul Miller, Well spoken my friend.
@SAL, thank you for the June 12 "status update" comment. I'm considerably encouraged to see that you still seem to be engaged in this endeavor!
There are plenty of backers who question your motives. Frankly, given the lack of transparency and communication, I can't blame them. However, I want to believe that the delays are attributable to the causes you have identified. So, for now, I will trust your latest report and once again say "Thank you!" for it.
I'd like to make a suggestion. You say that you have been "too stressed out to keep up with the comments here". It's not shameful that you find it stressful to respond to public criticism. After all, who wouldn't find that stressful? But it shows a lack of respect and professional courtesy to your backers to go for months without any communication. If stress is that big of an issue for you, then PLEASE find someone you trust to whom you can delegate the responsibility for handling the aspect of project management pertaining to communication and public relations. Of course, you should be reading the comments here, but you don't have to feel like you need to personally respond to them. That's exactly what you can appoint someone to do on your behalf. And it shouldn't be that hard to find someone willing to do that for you. It will take a load off of you and should at least partly appease your backers. It'll be a win-win! :)
I've one more suggestion. If you have any kind of status update that may be of interest to most of the backers (such as your June 12 update), please DO NOT post it in the comments. Post a proper project status update -- even if it isn't as polished or as you might like it to be. The comments section should probably be reserved for matters that are not likely to be of interest to all backers (e.g. responses to individual questions). Short and relatively uninteresting updates are far better than no updates.
To be clear, for the sake of us all, I hope you can find the time, money, skills, and other means necessary to bring this kickstarter project to a successful conclusion. And assuming that you've been honest in all you've disclosed so far, I believe you can and will probably accomplish that. Some backers may have given up hope on this project and lost confidence in its creator's ability to bring it to market, but others, like me, still hold out hope. For us all, please resolve to show us, your backers, the kind of courtesy and respect you'd wish to be shown if you were in our shoes. Peace.
I, too, would also be happy if I got the product as originally described as opposed to what the dirtbag creator has spent all the money redesigning into the ground.
So.. weather's nice eh? if only we had some update from SAL.. Yep, that'd be nice. Mhmm.
I would still be super happy and call my pledge completely fulfilled with a copy of the prototype as it's shown in the KS video. I don't need it to look sexy. I just need it to function.
Hell- Can I get a refund? How do I get my money back?
@Vatin, sorry to say but refunds have been off the table for some time, if the guy has no money to continue, how do you expect him to be able to refund your product let alone everyone elses?
Deliver the product or else refund!!!
Anyone else get the oddity that it says the Creator last log on was June 9th, but his last comment is June 12th? How does that work?
Any ideas, maybe it's just my system?
"I'm all for trying to help the guy out too, offer my services, and give him even extra funding if it turns out is necessary. HOWEVER, with all the crap and miscommunication that has been sent out, the negative opinions and request for proof before tones change is not an overreaction. The lack of constructive communication has been beyond pathetic for any creator that is actually trying to complete his project - i'm sure there are reasons, but none of them are good enough to get him back to 'fully competent' creator."
Spot on. The time for encouragement and offering additional resources is long past. At this stage, I, and many others, just do not have any trust in the creator any more. He has lied many times and has probably had the worst communication of any kickstarter product ever. 2 years almost since a status update. This person has no respect for the people who funded his little folly and still, after repeated requests from numerous people, can't give any sort of status update. It seems like no work has actually gotten done in the past 2 years. Almost as if they blew all the money on feature creep and have no money at all to get the product to mass production. Of course, the creator doesn't have the courage to actually admit any of this, so is stringing us along in the hope that someone will drop a hundred grand or more in their lap.
I wouldn't put this guy in charge of making fucking toast, never mind a hardware startup. He has made a string of bad decisions deliberately hiding information from his customers or outright lying, and seems to have no intention of doing the right thing any time soon. Until he comes clean, this guy deserves everything he has coming.
Then it is off your back, and everyone can see just how much you did.
Just do the right thing and open source the whole project.
still with you SAL, best of luck
That's a great assumption there Michael. Come back after you've found out how useless Kickstarer actually is dealing with this crap.
Now i'm all for believing the guy is just lazy and incompetent at dealing with a project, that's fine. Kickstarter system is no guarantee. I'm all for trying to help the guy out too, offer my services, and give him even extra funding if it turns out is necessary. HOWEVER, with all the crap and miscommunication that has been sent out, the negative opinions and request for proof before tones change is not an overreaction. The lack of constructive communication has been beyond pathetic for any creator that is actually trying to complete his project - i'm sure there are reasons, but none of them are good enough to get him back to 'fully competent' creator. All we can hope is one that will conclude the project.
Agreed, but I do believe that just a bit of transparency even if it was to say something like not being able to share any information would have, and probably still would save them a lot of the negative blow back from the posts, all people want to see is that their money wasn't thrown away. If they are scared off by their backers. Which I'm not saying they are, then they probably weren't cut out for this type of en devour. From all the solid information they had when they started I don't see that being the case, and to me Eric seems like a guy with enough work experience to have a thick enough skin to deal with the blow back.
Why are you guys being such pricks? You're trying to ruin someone's life over a few hundred dollars.
There are probably a million reasons why SAL isn't delivering the information we want. My guess is that they're failing and too embarrassed/intimidated to post or comment here because a thousand people want their heads. They've also mentioned having outside investors, these investors could have some intellectual property junk preventing SAL from sharing what little they have accomplished.
SAL has invested way too much time and effort for this just to be a simple scam. Scams are usually really simple to trick simple people, a scam artist takes on too much of a risk trying to create some elaborate scam to trick the average person.
Even if it is some elaborate scam, it's not worth my time to jump through the hoops to get my $250 back. I liked the idea of this kickstarter and I knew I was throwing money at some imaginary product. If something is delivered eventually great, but I moved on.
Folks, you do know nothing is going to happen, right?
Why did SAL decide to comment now after leaving us in the dark for so long, flat out refusing to give any real details on progress, challenges, milestones and has never once tried to offer anything like a realistic timeline? We're being strung along. My guess, some of this real-world pressure (phoning this guy up, threatening legal action) has forced his hand and now he's putting on a charade to keep the wolves from his door.
@SAL these empty words are meaningless. You were apparently ready to ship beta units 18 months ago, and now you tell us you are much further away. It just looks like lies and incompetence. If you have actually done any real work or have any intentions on ever finishing the project, why not give some detail? Why not a photo? It's because you're a lying, manipulative piece of shit.
Fellow backers, don't stop with the pressure of legal action. This guy could easily appease us but clearly cannot produce one shred of evidence that this project didn't fall apart completely 2 years ago.
It seems that SAL "updates" by commenting instead of using posting in the updates, whether this is just for those who still check up, or if that is just how they do things? no ones to say. If it is how they do things, they should really heed the advice that so many past backers have said and put that stuff in an update instead of a comment. Comments are far to easily overlooked, and backers usually opt in to get emails when new updates come out for their projects that they backed.
Seems weird to post in a comment like this. That should have been an update so more people see it. Or is it just to appease the ones who still check up on these?