Production and fulfillment schedule update.
I really appreciate the patience of those of you who are still waiting for your Portholes, allowing us to work out the supply chain issues. Thank you!
We finally have a firm production schedule that the suppliers not only promised but also have been able to stick to over the past month. At the end of this week, the assembly line will hit a 5000 porthole mark and the entire Kickstarter edition production of well over 8000 will be complete at the end of June. The last Kickstarter rewards should be en route to backers at the end of July.
Our next wave of shipments won't take place until the end of June due to a 3 week delay in port on the way out of China. Our shipment has been rescheduled to arrive in Chicago 6/22. It should be quickly followed up by one on 6/29 and two more shipments in July. There still are variables in play that we don't control. On the Chinese side, we haven't been able to get export clearance prior to physically delivering our shipments to port and the freight forwarder doesn't book our container space until it has cleared, making it somewhat unpredictable since there isn't always space available on a short notice. While we are able to pre-clear our shipments with US customs, there still is a possibility of being selected for inspection, potentially adding more time to the process.
If you're wondering where you stand in terms of the shipping waves, most US backers who backed by 8/11 have received their Portholes. The next two late June shipments will get us to the backing date of 8/20. Those who backed after 8/20 should receive theirs at the end of July.
Canadian backers: Your Portholes are a part of the next wave shipping at the end of June.
European backers: The EU shipment experienced a similar outbound delay. It is scheduled to arrive at our warehouse in Spain 6/25. We expect to have all of those en route to you first week in July.
Rest of the World backers: Your Portholes are a part of the shipment currently scheduled to arrive 6/29. Depending on your location, they should be en route to you first or second week in July.
Thank you for your patience!
Martin and the Crucial Detail team