Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
JR just launched a new project on KS it's under a different name but it's the same JR. http://kck.st/2d5FI3L
after all these years nothing has turned up...
(especially after many e-mails from creator promising to send one)
didn´t get anything
Belive it or not I still haven't receive this one.
JR Sanchez e-mailed saying he'd send me one back in 2012 and still no sign of it...
I got rid of it. It was a good idee, but a piece of crap to deal with. Sorry Sachez. But so is your whole line of the look-a-like developments. Even your sleek design Elemount does not do its job.
Did not get mine either
JR won't respond to emails
I never received mine but judging from others it seems I'm not missing out much other than wasting $65...
My mount fails every time. Fails to hold my iPhone 5s in the car. Is a replacement coming to backers? This product really is a great concept but functionality is junk!!!
after JR Sanchez said he'd sending one out for me yet no sign of it???
I'm still waiting for mine? Where is it???
well... I'm still waiting for mine?
JR Sanchez told me he's sent one out but that was last month and still no sign?
agree with John Wang on Mar 19, 2013, product did not meet expectation. Unable to hold weight of iPad or phone as described.
where is mine?
you guys saying it's not working.
well for me I haven't even received one yet... :(
Just as a follow up. This did not hold to anything very long. I talked to JR (I think) and he walked me through installing it. It still will not hold itself much less a phone.
I still haven't received my MobileMount and I haven't received a response from emails to JR through his website. I've been extremely patient but enough is enough.
Since upgrading my iPhone from the 3GS to the 5, I have not found a means to use this mount. It holds fine to the windshield, but no method has been found to secure the phone.
JR, you talked about a full covering for the iPhone 5, but heard nothing else on that. Did it work?
Hello, I still have not received anything, make additional payment for shipping and nothing.
This is a follow-up to my initial review of the MobileMount unit I received over six months ago.
Initially I had intended the mount for use in my car and on my glass desk, for my phone and my tablet.
Unfortunately, the mount has failed to meet expectations. As of my last few attempts at using the mounts (freshly cleaned, good surfaces, using the correct installation) the larger mount will hold the grip for up to 30 minutes, the smaller one less than ten (even shorter when using on a tablet). This is without exerting force on the item. When exerting force, the large one maintains the grip for less than one minute. (This involves light play, rotating the axis, tapping vigorously on the tablet/phone surface)
I recently purchased a new mount here in Taiwan for $650NTD ($22 approximate equivalent) which has a much stronger grip, and is even capable of gripping onto partially non-flat surfaces, and can withstand severe external abuse (I was literally slapping the display tablet back and forth to no avail)
So right now, I can definitely say I am disappointed in the product. However it was a good try, and there were good posts keeping people informed on the progress, which is more than what I can say about the other projects I have backed.
The mobile mount is really a piece of junk. The mount does not stay sanctioned to my iPhone 4 or to my windshield. I feel ripped off for backing this project. The stickers provided dont help either. Is there any way to get my money back? Ugggghhhhh!
I will add that my mount broke within the week I received it. Its been in its box for a few months and I just realized that this is an exact copy of the suction mount on tom-tom's iphone charger (with different logo) and that the tom-tom has a patent number (which make me wonder how JR Sanchez could also claim a patent). I noticed that the tom-tom version is much much stronger. Really disappointed.
Still ahven't received my mobilemount , just forget it , don't want it anymore
Please refund me my money
Well after trying the mobilrmount out for over two months I can confidently say it is with out the worst piece of junk that I own. Thew only thng you can be sure of is your phone sliding off and being mobile towards the floor, these things do not work as advertised. After a short amount of time, may be minute might get an hour out of them they just let go yet the other suction devices that I have for gps etc have been in placew on the same surface for months without letting go. I have two of these and they both fail and I have been genuine in my efforts to get these to work. I can not endorse these and cant see how the new venture is going to be any better. To then have another project rammed down my throat is very poor taste and shows exactky what we are dealing with here. I am now going to throw these into the bin so that they do not accidently get used by a visitor as I could not take the risk of a broken mobile device.
I just like to say the kid did something right, he sent me a refund check for my bad mount. Kuddos for you kid. But still, look at your comments before you start on your new project.
The mount doesnt work. It just dosnt stick to anything, you need to redesign it.
I would encourage you to send a note to Kickstarter through the Contact button on the bottom of the page that we are being spammed. We want updates on the original mobile mount not his new project.
~~~~ From the Community Guidelines~~~~~
Spread the word but don't spam
Sharing your project with friends, fans, and followers is one thing, but invading inboxes and social networks uninvited is another. Spamming makes you and every other Kickstarter project look bad, and it puts your project in jeopardy of being suspended. Don’t do it.
Emailing or direct messaging strangers about your project
Using email lists from third parties or soliciting backers of other Kickstarter projects
Sending unsolicited @-replies on Twitter
***Promoting a project on other projects' pages
Not sure if something is spam? If you have to ask, it probably is.
Hey, guess what? I didn't sponsor this "new" project. Stop using your old project to shout about your new one. I was happy to sponsor you once, but this is SPAM. Quit it.
@JR, please stop your projects and your new adventure. The MobileMount doesn't work.
Only works on a table where device can't fall too hard, cause it does after a while.
Not only broken promises, also broken iPhone's.
That's great to hear that you're loving it! I can't wait to show you what I've been working on! You're gonna love it!
I absolutely love my mount I received. I use it all of the time and I have never had a single problem with it. It has stayed on my windshield without any issues. I use it driving and at home. It has made my devices handsfree. I have the iphone 5 and I honestly couldn't be happier with this product. Thank you!
Nice review on idownloadblog!!
The kids starting another project, MORE BROKEN PROMISES. STAY AWAY, JUST ANOTHER SCAM. Read all the bad post from this project. Don't lose more money to this kid.
Thanks for backing our project! Please make sure you're unlocking the mount, pushing down firmly on the suction cup, and then locking the mount.
Temperature should affect it a little but not much. The temp ranged from 15 degrees to 71 degrees in Chicago this week and several of mine have stayed up since june
I too supported your project with high hopes but after I received it, none of the phones I tried with the MobileMount stayed on very long. I tried it on the naked iPhone 4 and on a case for HTC Evo and the vinyl backing. Even on glass with the mount itself it fell down after less than 5 minutes. I wonder if the temperature of the environment is a factor? Maybe it's too cold here in Vancouver, Canada for the suction cup to stay on for a long time.
Anyways, hope my feedback helps. Looking forward to your future designs/projects, good luck!
If you haven't received your mount please contact me at mobile firstname.lastname@example.org . Everything was shipped out in July. Some packages were lost and we have resolved 99% of them. So please contact me ASAP. Thanks.
super disappointed in this product. I had high hopes especially after seeing the shoe hang from the window for so long. I have tried it in the car where the small vibrations of the road cause it to slowly move down the window and for the phone to gradually work its way to falling off the suction cup. I have read this forum for more info on how to use it properly and I have been doing exactly as suggested "unlocking (twist to the left) the mount all the way. Then push down firmly and lock the mount(twist to the right)."
I have tried it on my imac both on the base and on the aluminum front below the display and it will not hold. I have tried it on the kitchen counter, on my desk both at work and at home... all "smooth surfaces" and it doesn't seem to hold even when nothing is attached. I tried attaching my phone first to see if it was a weight balance thing but to no avail. I had wanted to use these as gifts but cannot because they don't even function.
To me it seems like the suction cups are to rigid and so don't properly stay stuck onto the surfaces. Maybe it's that their surfaces are too smooth not sure, but whatever the case they don't stick to anything. But alas these are the risks of kickstarter.
JR where are you??? If you don't or can't send my mobile mount, please give me back my money... Why you ignoring me?
@JR As you asked sent you my uncle's address via email and two followup emails after that. No reply? Are you going to send me my package or not? at least reply to my emails.
@JR I have sent you private messages for the past 2 months, and you don't even answer. I haven't received my package, and I don't understand what's going on. Please get back to me.
@JR OK sending you my uncle's address (via email) in US you can send the mounts to him. He is traveling to India for Christmas so I can get it from him. Thx
Hello JR gently from the month of July in which thou hast set as the date of delivery of my Mobile Mount still have not received anything, kindly you can provide the unique consignment ID so that I can do a search, thank you.
I'm one of the backers for project MobileMount.
I still have not received my mobilemount :(
I'm from Kazakhstan.
The package's ID is LN304593276US
I'm check the link: https://tools.usps.com/go/TrackConfirmAction_input…
MobileMount was in JAMAICA in July 15, 2012, 10:30 am. After that there's nothing...
Please help me.
I shipped 2 packages. The first one with the tracking number I sent you, and the second with no tracking number. The shipping program (Endicia) that we used didnt let me print out a label for the second shipment. It said your second address was not valid/unconfirmed. I wrote out your address by hand on your second shipment, therefore no tracking number. I'm sorry.
Also shipments using first class, stop tracking once its processed through the Chicago facility. If it says international letter that means it has gone out of the country.
Below are more examples of shipments that have gone over seas and have been delivered over seas. All show the same status. Yours isn't any different. It will always say processing that means "in transit"
As you know shipping to India isn't always so easy.
If you have a friend here in the US that we could ship to, I would be more than happy to ship them the mounts. Then they could forward them to you.
@JR check before you reply. Here again two false info. 1st you said you sent two different shipments but you are again post the same tracking link of the first shipment. Shipment LN306157897US never reached then only I started contacting you. But never got another shipment info. 2nd you are saying that this shipment went out of US but check the status of this shipment, it only says 'Processed through USPS Sort Facility' but never made to transit. This is not the first time I am getting shipments from US and I know when the shipment make to transit USPS updates.
So please don't say that you sent two shipments first and then the shipments went out of US, because both is not true. Either send me my mounts or refund my money.
Is someone from KickStarter checking these updates? Guys many other project owner are loosing their credibility because of such issue.
We are not a cheating company, so please do not call us that. You pledged for 2 mounts and we shipped out 2 different shipments with 2 mounts, total of 4 mounts. After the first package was lost we shipped you 2 more mounts. Below is the tracking number. Tracking stops once it leaves the USA. The only way it will track all the way to your country is if we ship using priority, which is very expensive.
Here is the correct USPS link https://tools.usps.com/go/TrackConfirmAction_input…
So I was correct this company is actually cheating, many of us never received their rewards. My package never went out of US http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do… and when I contacted JR first of all he said send me your address and when I sent him now he says its different so he can not send another reward. This is creating. I want full refund or my mounts for what I paid. This guys got what he wanted out of Kickstarter but now cheating many backers. Shame!
Yeah, I've got to agree with a lot of these other posters. These do not work at all. Ah well, chalk it up to a learning experience. I've tried all sorts of surfaces, wet, dry it makes no difference. The best I found was wet and not to tighten the suction cups at all. That will give me about 10 seconds but thats about it. To the garbage these will go.
For those who are having trouble with a loose ball and socket. If you pop off the two rubber pieces off the joint you can tighten the screws and it should make positioning easier again without flopping around. I'm sure you can add a thin layer of nail polish to the ball too to make it stickier. I may have found something like that online before. But that's at your own risk.
I have still yet to receive any MobileMount nor received replies to the messages I sent you through Kickstarter. I'm certain it was lost in the post now as it was sent in July.
You never added the shipping to your pledge