With the help of understanding and hard-working family members, we are happy to announce that nearly all of the remaining US-bound shipments are packed and will be shipped out on Monday, Dec 31st.
If you are included in that group, feel free to stop reading this post.
Still here? Well them I bet that you're an international backer! Hello there! Want to know what's going on with your stuff? Then I will turn this update over to Matt, the expert in exports...
"We know that customs can be very difficult / costly / time-consuming and we want a consistent and fair approach for all our international supporters. I've taken KS backers' opinions under consideration, as well as have done additional research about how other KS-backed projects have handled international shipping, and have decided that we will be listing it as merchandise, not a gift. However, since you are getting them direct from us during a KS promotion, discount pricing is in effect. Prices will be listed as follows:
- NotB: Prairie vs. Polar - 14.95 USD
- NotB: City vs. Suburb - 9.95 USD
- NotB: Farm vs. Forest - 9.95 USD
- Flat Acting: 14.95 USD
- All other items (buttons, magnets, artwork, etc.) will be listed as having no value.
We will also include a packing list in a sealed plastic shipping envelope on the outside of each international shipment. This will contain pricing as noted above for your shipment. In many cases, this should help to move your package through customs more quickly.
Some of you might have had KS projects shipped as 'gifts' in the past without problem, but not everyone has the same experience at their post office. We must treat all international shipments the same way and we hope that our approach will at least save you time standing in line.
Thanks to all our international supporters. We appreciate your support as we work to finish the final steps of this amazing experience for our humble company."
I want to double down on Matt's gratitude to the internationals. We've got a few more things to clarify this week, but it looks likely that we should have the rest of the rewards in the mail early next week. Given the expense of shipping and the desire to avoid custom delays, we want to make sure we get these right the first time.