Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Rainer, can you please share the new shipping and tracking information with me. As of today I still have not received a package.
Hello Alistair, we will look into this, and see that you get your Sywos One. We are very sorry that this has not worked well, but logistics is as we commented before a whole new experience. We will keep you updated and thanks for your patience. Your Sywos team
Hi, I’ve still not received my product. There was an issue with the courier and it wound up getting returned to you. I was told it would be resent but that was well over a month ago. Is there any way you could get this sent out to me? The least you could do is offer a refund or even just reply to my messages. Would prefer the product though!
Tara, sorry for the late response but we have been checkin where your SYWOS One has been lost. We have had some back and forth with the logistics guys and after not finding your SYWOS One we have sent out a new one today in the morning with express transportation . We are very sorry for this situation but we are learning a lot about logistics and problems thereof.... Thank for your patience and hope you get your SYWOS One very soon. Your SYWOS Team
Still waiting to hear back from you as I never received the SYWOS and I would like a refund at this point. Frustrated that I cannot get a response from you. See post on January 25, 2018.
It is January 25th and I still have not received my SYWOS. Last tracking data state "In transit" and that was December 21, 2017.
Hello Rainer and Ariane - I like the product, thank you. I can't seem to find the travel bag. Were they sent with the SYWOS?
Hello Ian, that will be no problem. Up to now we have not had any problems with the handles. Best regards, the SYWOS Team
Just want to ask if I can buy a pair of spare handles if the handle is broken?
Hi Kalpesh, the length was chosen so that it fits perfectly into cabin luggage and so that you can take it anywhere. To maximize the range of motion you can hold it virtually everywhere. If you have further questions we are happy to help :)
Item seems to work decent. But very dissapointed on how short it extends.. Cannot maximize the work out
Hi, sorry I didn't know where else to ask this. For some reason DHL returned my package to you (despite never attempting to deliver it) so I haven't received it. Will it be re-sent? Thanks for your help!
Received mine about a week ago although they're still in their boxes. I hope to try them out soon. Thanks!
Ok got it! For what ever reason your message said DHL. I was checking there with no return results. Thanks!
Hi Ted, I just send you a private message. The tracking number does exist and the package already is in the USA. Hope this cleares things up. Best,Ariane
Received a tracking number that doesn't exist. Have not received any delivery.
@Sannut : the team answered your question in a previous News (13th december).
@Sywos team : Cannot wait for the videos, I've begin the workout :B
I would like to know when are you shipping the product.
Can't wait for this item!
Received mine yesterday, pretty cool device!
So happy that you are enjoying working out with the SYWOS One! @TC we have filmed workouts and separate exercises that we will be uploading to YouTube soon! We will keep you updated. Best, the SYWOS team :)
Received mine yesterday and still playing around with it:). Will you be releasing any videos to make the workouts look simpler?
I trained a few days now and I truly like the Sywos because it’s so versatile. The movement and counter movement lets you train different muscle groups at the same time. You can easily change the direction of the movement by holding it differently.
I admit, it didn’t came cheap but it’s worth every penny. Above all: I really like training with it.
Hello team, received my Sywos one last week, it work-outs well for now ! The movement is smooth and the pressure mechanism work great. Let's see !
Dear Zenzuken, this is something gone wrong as we have not yet finalized anything with TOM. We are sending all SYWOS One to our backers as I write and solving the issue with TOM. Regards
Man, I feel bad for any backer that paid more than €96. I just found Sywos on TouchofModern.com selling these for only $115 USD (about €96) and ships in 2-3 weeks. They haven't even got the backers their item(s) yet and already selling them cheaper to the public. That is kind of hurtful to the people that believed in you guys enough to give you money towards an idea.
Has anyone started receiving tracking numbers yet?
Any updates on this one?
Can you give me an update about the expected delivery date? Was foreseen by the end of October and I still haven’t received it?
Ariane, it's great ! This will be a great help to optimize the workouts with the SYWOS One.
Keep your great work.
Dear Ariani, any update for tracking info ?
Hey Kevin, thanks for your comment! We´re currently shipping the first SYWOS One, so everything is going well. The production of the grips got delayed a bit though, so that we are not able to ship everything at the same time. The idea with the SYWOS App ist great! We are currently working on explanation videos to show you more possibilities that you have when working out with the SYWOS One. Best, Ariane
Hi Ariane and Reiner, I hope everything is right for you. What news for the preparation of the SYWOS One ?
I think about something, I don't know if you talk about it yet, but what about an SYWOS app (Android/iOS) with exercises, workouts, methods ?
Hello Udo, we have almost all parts ready but areally waiting for the grips to arrive. We have been informed that they should be arriving here in about 2 weeks. So once they have arrived we will send out the SYWOS One for the backers. We can't wait to have you guys experience the great SYWOS One. The SYWOS One team.
Hello Troy, you are absolutely right! Thanks for sharing the video. The SYWOS One has probably one more advantage to the training described by Mike, that is that you do it almost simultaneously. You don't have to change position and you train complete muscle systems. We are working hard to get your SYWOS One out to you! The SYWOS team
Any news about SYWOS?
Hello Rainer and Ariane. I sent your Kickstarter link via a comment to Mike Cola, a personal trainer on Youtube. He just posted a video on antagonistic training. The principle sounded similar to what you are trying to accomplish with the SYWOS. What do you think? https://www.youtube.com/watch…
Thanks for this great comment. We are working hard on getting the Sywos One out to you all. The SYWOS team.
Great job! I cannot wait to get my SYWOS One!
Hello Jeffrey, thanks for your comment and thoughts. The SYWOS One seems simple and many of its parts could be perceived as such. But what is not simple is the mechanism and the characteristics of the friction needed for achieving the unique training feeling the SYWOS One provides. Developing this has cost us quite a big amount. Further if you take closer look at the parts, we have had to develop each part particularly for the SYWOS One. Not one part is standard (except the protection cover) and even the tubes have to be carefully selected to have the proper diameter and what is even more important the proper inner surface so the friction mechanism can do its job properly. Further have in mind that the resistance can be adjusted without any extra parts. For each part we have had to build individual tools. And last but not least we have a very limited idea of how many SYWOS One we may sell leading to a small series production with mostly manual assembly in Germany. So rest assured that with the SYWOS One you are getting a simple looking but mechanical high tech device that will provide you with a great exercise experience. It is really like nothing out there! Regards, the SYWOS team
Can you break down the cost a bit for me? I40 USD for the base price, even 105 for the early bird price seems insanely high for such a simple item. Simple is good, don't get me wrong, but usually on kickstarters the middleman price is cut out because developers can ship directly to customers. This project, that price seems to be there and then some.
Thank you Somak for giving this great feedback! With regards to inventing and innovating, we love doing that, and if the project goes well, we have a great pipeline ready for being developed. Off course we are open for suggestions. Regards, Rainer
This is an awesome initiative. Looking forward to this efficient and functional way of working out! Thank you for inventing and innovating!
Hey Wood530 we`re currently working on our stretch goal! Do you have any suggestions? We will be announcing it at the beginning of the coming week. Best, Ariane
What is the $50,000 stretch goal?
Thank you for the live session Ariane and Rainer. I saw it on replay. Your mutual enthusiasm is infectious. I look forward to receiving my SYWOS! Have you given some thought to a stretch goal for $100, 000? You may make it there! Good Luck!
Hey Troy, funny enough we only noticed the abbreviation of "Share Your Workout Story" recently! It fits perfectly, though :)
It's not Share Your WorkOut Story?
Congratulations! Well over 10% of your goal in the first hour after launch!