by Planetary Annihilation Inc
My "reward bundle" is incorrectly listed when I go to that page to finalize my order. I can still verify it is correct here on kickstarter. I replied to the email address it was sent from, but wasn't sure if that was the correct email for problems. Please advise.
Hi Uber, thanks for that reply.
Like most folks here, I don't really mind any delays, as long as I am informed and don't have to think "what's going on - did I miss something?"
I still think an official update saying "Hold on folks, mails still going out, wait for our announcement that it's done" would help to reduce confusion.
These kickstarter comments quickly disappear out of view.
What email domain will these be coming from? Just so I can safe list it so I won't miss it
no email yet, but I'm not thrilled at having to "create" yet another online account to manage that can also lose said information when someone breaks in. Wish they had stayed in house with kickstarter.
MichaelB - only about half the emails have gone out so far. We had to bring the server down for a while to perform some maintenance and get some fixes made. Mails will continue to go out as we are able, and we will make an announcement when all the mails are out.
Uber, please either put out another update or place info on the planetaryannihilation.com site regarding what those of us who have not received emails yet should do.
Is there any way we can double check what we ordered? I think mine might have messed up but im not sure.
there IS 44000 people to email.. don't be so impatient
Still waiting on my email
Are you still sending you emails? I have not got mine yet. :(
Still no email yet.
I finally got my email, but now the server is down for maintenance. Unlucky me...
Will there be type-specific planet names? Like "Gadox's Remains" for a metal planet, "Unlucky Mermaid" for lava planet, etc.
Still no email :/
No email yet :-(
Hope i did not delete it by mistake :-/
luckily i got my email rather soon! :)
A lot of us still haven't gotten our emails, so I suspect they're having issues with the fulfillment site. When they get it sorted out we'll get them. There's still a long time to go before this game is ready, so I think we can be patient.
I've had no email.... I'm a $20 backer... do I get one yet?
Still nothing here. I'm an early bird backer, so i shouldn't be too far down the list. updates?
Still got no mail -
time to get frightend?
could please anyone that allready got his mail tell me the prize for 3 games without beta?
Still no email?
What happens if we change our minds over something AFTER we finalize. Are we locked in or will we have an option of changing later (Like say next month after we get christmas money from family that think we'll use that money on bills or food?)
I hope to get the email soon. ^.|.^
Haven't gotten my email yet. :( Hopefully it will be soon, really excited about this :)
Got the email. Happy you're making progress, though I'll wait for the finalized game. Really don't like creating (yet another) account that I won't be using (as I'm hoping the final game won't be online-only DRM locked, e.g. D3). No offense to you guys, and good on ya for keeping up with the updates - I just don't like managing more accounts than I actually need.
Same problem here, "Sorry, an error occurred while processing your request." - and it's not working.
If you were attempting to go to the server in the past few minutes, we were in the process of resetting it. Go ahead and refresh, and it should be working again.
When I click on the :"Redeem my Awards" link - I receive a "Sorry, an error occurred while processing your request." Message. - Is this because I got one of the early debug site emails? - Thanks
Kiborg, no don't be worried! Mails are still going out. We're still going slowly, working out a few issues as we go.
Wesley, you'll be able to add a game key when you get your mail with a link to the website. Adding a key is part of the fulfillment process.
Looking to add another game key to my initial $15 early bird pledge. Where is the link to purchase this? Unable to locate it on the website. Thanks!
Still no E-mail. Should I be worried?
Still no email? What's up?
No email yet QQ
Still no email Q_Q
No email here yet either :(
Still waitin for a mail.
Cant wait anymore, I wanna play this amaizing game.
How much are 3 game-keys without beta?
I have yet to receive an email on where I can confirm my items.
7H3 - Unfortunately, that was a mistake in the update. We are not allowing purchase of extra alpha keys, only early beta keys. We are unable to edit the post at this point, I apologize for the confusion. You can buy extra retail keys at the discounted $20, and full beta keys at $40, but not alpha keys.
I am having problems and I am unable to add an extra alpha key like described in the finalization process, I have a $100 bundle selected and I don't see the option to add another alpha key.
I Haven't gotten the email yet O.o
You guys are awesome.
I can't tell you how tempted I was by that $1000 backer level. I had so vastly exceeded my Kickstarter budget for the month I really couldn't let myself do it, though.
Samuel, yes that would be two keys. At the $100 level, you will have a key that becomes active as soon as we go into Alpha, and a second that will become active at launch.
>Thumb drive includes a custom key as well.
So pledging at $120 ($100 tier + $20 for the thumb drive) gets me one key (from the $100 tier) or two keys (for the $100 and $20 thumb drive)?
I haven't gotten an e-mail yet.
I want screenshots!
After a month of hourly checking my e-mail. I have to keep going. Well at least they are now being sent out.
Doktor, yes it does include one t-shirt and the option to add t-shirts and the thumb drive.
Dagoth - Thumb drive includes a custom key as well.
still wait for my e-mail !
quick question about the USB keys, do those include a Game Key with them? I have a couple friends that want to add some of those onto my order but they want to make sure they come with Game Keys, otherwise they'll just get the digital Keys.
So does the $95 tier (early bird $100 tier) get to upgrade T-shirts and thumb drives, or do we get left out?