Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I can't find an email titled "Your Payment to AWIT Systems, Inc. has succeeded". Is there another way to get my reference number to check my address?
Sorry for not updating as frequently as it should be. We are still 120% consumed with all the technical works need to be done for quality delivery. It's getting better every day, and I shall have the next detail update soon.
By the time this comes out there won't be any phones ;)
Is this still alive? We've been strung along so long!!!
Hi Jeffrey, thanks for the long awaited update. Glad to see that the project is still live. It would be good for the backers to be updated more frequently as many of us are getting worried.
We're almost done with all of the tuning & testing now. While the team is wrapping up the work, we're also negotiating with the factory for our production schedule, and hopefully to get it re-started within the next few weeks. I'll post the details once the shipment can be estimated more realistically.
Hi Jeffrey.. a status update would be good..
@Giom: No, this project is not a scam! We're very close to deliver JackPair. It's lagging so long because technically it's very hard, but not impossible, to deliver digitally encrypted bits over all kinds of voice channels in analog form. But we have stood up he challenges and it's almost done now.
We have appreciated the great patience from all our backers. And in case you choose not to wait, you can always get your money back. We understand that it's a long stretch, and our refund policy has always been of 100% full refund uncontionally. Please let me know if you need refund.
This project has been lagging for too long and will obviously never materialize. Another Kickstarter scam... Jeffrey Chang, or whoever is behind JackPair, you stole more than USD 40 k from backers!!! Shame on you
I have not received my reward. Please refund.
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
The new year has started... Legit or scam???
The new year has started... Legit it scam???
Chinese New Year has started.
Could we please have an update and some kind of assurance and preferably evidence that we will actually receive a product, many thanks
As the great poet once said "Something is rotten in Denmark".
C’mon, I’m losing my patience! What the hell is going on????
What is going on???
Y’all have ignored our requests and comments.
What is the status of the devices?
I’m filing a complaint with Kickstarter.
I want the devices we ordered,
Hello??? What is the status of the project??
Hey Jeffrey.. A status update is way overdue. Please post an update soon!
Could we please have an update, I was hoping to have this 2 years ago now.
I know things can over run but I expect by now you have probably spent all of our money on the development phase, are we going to see a product?
It’s time to get Kickstarter involved!
Please, tell us what is going on? Status on shipping date?
Please communicate with us!
Jeffrey, I asked for a refund on 8th of July via private Kickstarter message. Did not hear anything from You since then. Jeffrey, may I ask for the refund once again?
July 25 - Update?
I like the JackPair and look forward to getting it, but it is humorous, as John notes, that both new HTC (U11) and iPhones no longer has a mini jack.
Wires are better for security though, but it does move this product more and more over to a desktop or speciality case tool, where you insist on bringing an USB-C to minijack converter and headphones with a minijack, rather than the usual earpods.
Still works with most tablets though, securing the data stream :)
Quality over speed, though the time is ticking for the mini jack in smartphones.
We've just done with latest software changes and working on integration tests now. I'll post more update with good news soon.
That being said, we understand that the project has been delayed much longer than we had expected. If you'd like to cancel your pledge, please send me a private KS message, and we'll issue your full refund.
Morning Jeffrey Chang & the AWIT team,
How about an update? If this takes much longer I am going to be requesting my money back.
How do i request a refund?
By the time this comes out it will be built into all cell phones.. 3 YEARS! Come on. IPhones don't have headphone jacks anymore this project is becoming obsolete before its even delivered!
Please refund my pledge. Thank you, and hope u guys all the best.
I apologize for the hold-up on updates. We really wanted to make the milestone of shipment, and had tried very hard to fix up all the issues. It took us a while to realize that we need a few more months, but not weeks, to get the job done right. I'll make sure our project management is more realistic and to update more frequently. Thanks for all your support!!!
This is becoming ridiculous... Estimated delivery was Dec 2014. We are in March 2017.
Ok, enough is enough. People it time to take action.
We are now into March going into April....
I feel like there is stalling going on. I want the product as promised I DON'T want a refund I want the product!
Sorry guys, we're still fighting with bugs and quality issues at the production line. I had wished to get the shipment going before my next detailed update, and now have to reassess the schedule and make an update.
Cmon guys? What gives?? Please?
It is going into March 2017, when can we expect shipment?
This is ridiculous!! Come on Jeff!!
When can we expect delivery
Sorry for the delay; we've been trying to get everything done over the holidays, and are very close to shipment now. Our factory is in Silicon Valley, California, so our shipment won't be stuck with Chinese New Year, and we will try to get it shipped by then. I will have more update soon.
Last news was in November.
I suppose that you are now stuck with
Chinese New Year.
But It would be great to get some news...
I'm starting to doubt that this project will reach completion.
Hi, can we have an update?
What is the status? This project was funded in 2014 and we're now in 2017.
Please tell us the status on shipment?? It is now the middle of December 2016, Can you give me a date for shipment?
Please refund my pledge. Almost 2 years behind is enough for me. Technology changes too quickly and I sincerely doubt this device will be relevant if it ever reaches me...
Hi, I have recently wrote you an email asking you to change delivery address from France to Germany. Here's the confirmation. Regards. Artem
I am losing my patience! I have sent repeated e-mails and I get no response.
e-mail me at firstname.lastname@example.org I need to give you my change of address for delivery AND I need my reference number from my original purchase.
Mark A. Lacy email@example.com
I cant find my reference number! We are going back to the beginning of the project!
Mark A. Lacy
please e-mail me at firstname.lastname@example.org I have an address change and I was one of the first 100 for the "Double Pack for Early Birds" I do have a e-mail copy confirming my purchase.
Sorry for the late reply. We're focusing on getting the product out of the door. We've make quite a few breakthrough in the past months; but there's still quite a few tuning & testing to be done, and it'll take us another month or two to wrap up everything. I'm posting a detailed update this week. Stay tuned.
Hey guys.. What's the status? Please post an update!
No good to miss shipping schedule yet again with no update.
Just checking in. The end of July has come and gone. Any status update?