Funded! This project was successfully funded on March 8, 2013.

Update #11

Mass Production Underway

Hi Backers,

In the past 8 months, our company has gone through some major positive transformations and it is largely thanks to the contribution and support from our awesome KickStarter backers. With the funds raised from KickStarter, we were able to start mass production and really get our invention on its feet. With our last update, we shared with you some pictures of the completed bulbs and we have been shipping them out as they come off the line. It's been a while since the last update, so it's time to share with you a few more exciting things that have been going on in our NanoLeaf world:

Production

Our NanoLeaf factory has been hard at work with manufacturing and assembling all the NanoLeaf bulbs for our backers. We’re currently in the process of streamlining our inventory receiving / inspection, production & material flow, safety / automation procedures, and most importantly, stringent testing procedures. We place heavy focus on the quality of our product, so we’re making sure that we eliminate as many manufacturing defects as we can through our meticulous testing and quality control, even if that means that we have to delay our production schedule a bit. We are constantly taking feedback and improving upon our system as well, so all feedback from our backers have been greatly appreciated.

With our first batch, we had discovered further problems with the PCB, related to some of our tolerances not being met in the milling of the PCB shape and LED holes. This led to a few issues during final assembly, namely difficulty of inserting LEDs and folding the bulbs into their final shape. We have changed to a new supplier of PCBs for the next production batch. However, the process of working with the new supplier to iterate through several samples has cost us time. The new supplier is now producing PCBs that we are satisfied with and production is continuing.

New Support Page

As with any hi-tech product, issues affecting a small percentage of bulbs are inevitable. Despite our quality control and 4-hour burn-in testing, and even though bulbs leaving our factory are fully working, we have received word from a few backers that their new bulbs have been damaged during transport, simply don't work, or work for a short time and then fail. For anyone experiencing an issue, please log a support ticket at support.theNanoLeaf.com so that we can keep track of all the symptoms that our backers are experiencing and give personal attention to each case.

First Batch of Bulbs Shipped

We have shipped out about 90% (~1000 shipments) of the batch of bulbs that had an estimated delivery date of May. We have printed labels and shipped bulbs in the order that the pledges were made using a procedure that relies largely on automated data processing. However, there were many cases that could not be handled automatically such as cases that had address changes, special characters in names and addresses, pledge amounts that didn't correspond to the pledge categories, or choosing a voltage that is inappropriate for the destination country. We resolved these cases manually, but often resulting in the shipment losing its priority in the shipping sequence. We are very sorry to those backers that pledged early but have not received a bulb yet. The other complication was that we didn't have exact numbers of black vs. white bulbs at the time that we started manufacturing. We had to make an estimate. Turns out that we made too many black bulbs and not enough white ones. Please know that it is our top priority to ship out the rest of the May bulbs.

Tracking Numbers

With over 6000 backers, it is essential that we automate as much of the shipping and handling part of the process as possible. It took a bit longer than we had hoped, but we now have the necessary software in place to send out tracking numbers. We have sent tracking numbers to all of the May backers that we have shipped to. If you have not yet received a tracking number, your bulb has not yet been shipped and we apologize for the delay.

Revised Shipment Dates for July / September / October bulbs

We believe that we have now ironed out the quality issues with the PCB. We are in the process of manufacturing the bulbs for the remaining 10% of the May batch, as well as the the July and September batches. A few of you have messaged us asking for the tracking number, and we really appreciate your enthusiasm and excitement to finally be able to get your NanoLeaf bulb, but please know that we are making and shipping these as fast as we can. We will send out the tracking numbers once the bulbs ship. Our next manufacturing run is underway and we expect that the next set of shipments will start going out in September. We really appreciate your patience as we work through the complexities of making and shipping over 6000 bulbs.

Research and Development - The Dimmable Version

Our R&D department has not stopped working on developing the next version of the NanoLeaf. We are aiming to launch it at the end of this year and with it will come several product innovations & improvements. We have gotten lots of great feedback from our backers so we're working to incorporate them into the next version. Please stay tuned!

NanoLeaf Website

We’ve given our website a complete makeover to better represent our brand as well as to provide an easier and more enjoyable user experience. A few of the changes that we have made to the site include: more pictures, better and more comprehensive presentation of our product details and specifications, as well as an improved overall look and feel of the website. Feel free to check it out: http://thenanoleaf.com. If you need more light bulbs, October pre-orders are being offered via our web-store. However, we won't be fulfilling these orders until after all the bulbs go out the the Kickstarter backers.

User Feedback on the website is also greatly appreciated. Please send feedback to info@thenanoleaf.com.

Distribution

In the last few months, a large number of distributors world-wide have reached out to us about distributing the NanoLeaf bulbs. We’re excited to know that there are others who share our passion in promoting energy efficient products. We are working hard with many of these distributors to get our NanoLeaf bulbs available more widely in different countries!

Photo Contest

The rules to the NanoLeaf photo contest has been posted on our Facebook page. 

https://www.facebook.com/theNanoLeaf

Please go there for the official rules, prizes and other details. We look forward to seeing your awesome submissions! Here is an example entry from one of our backers:

University of Toronto Solar Car Team

Here is a small factoid: the NanoLeaf team (the three of us) met while we worked on the solar power car for the University of Toronto back in 2006. A lot of our project management and engineering skills were learned from that very project. There, we also discovered our passion: renewable/solar energy, power electronics , and other green technologies. Years later, we founded our company with a goal of bringing efficient lighting, and solar power technology to more people. But even further, we strongly believe that if we are going to solve some of the worlds key problems, we need to start by supporting the education of the younger generation. 

The NanoLeaf is a proud sponsor of the University of Toronto's Solar Car Project. We have been working closely with them in developing the solar power controller technology for their solar car, which will race 3000km across Australia this October. Most recently, we have been running tests with them in the Bombardier labs in Toronto to put the final touches on the car. The car is an eye opening demonstration of what is possible with Earth-friendly technologies. We strongly support their cause and believe that this is something worthwhile. Please take a moment and support this team of young students who are trying to bring inspiration to the world:

http://www.indiegogo.com/projects/all-charged-up-and-ready-to-go

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Comments

    1. Image-269559-full.small

      Creator Frank Talbot on September 24, 2013

      Yes please let us know when the September batch is scheduled to arrive. I want to know if I have to buy another LED lamp while waiting for yours. Got a new house and was planning to use the nanolight in one of our main rooms but we're using cheap bulbs there while waiting and it's getting a bit annoying. Please give us an ETA so I can plan accordingly. Thanks.

    2. Missing_small

      Creator Scott Stephens on September 24, 2013

      I think it would be great if you could provide another update for all us backers. I understand that it's very difficult to iron out mass manufacturing (particularly across an ocean) and that each day you hope to have problems solved so you can claim victory in your next update. However, at some point, no news is worse than bad news and I think that time is now. Hope to hear from you soon.

    3. Aaron.small

      Creator Aaron Wouters on September 23, 2013

      Hello. I was wondering when my shipment would be happening. Is there a way to check the status of my shipment? Its been quite a while since making a pledge. Regards.

    4. Missing_small

      Creator Sakari Pollari on September 23, 2013

      I haven't gotten any information on whether my shipment has been sent or when it's going to be sent. How would I go about checking the status? I pledged $30 quite a while ago already.

    5. Fb_profile_picture.small

      Creator Lynn Iwamoto on September 23, 2013

      Repeating Raymond, I also respectfully ask for an update, be it good or bad. I just want to know what's going on. Thanks.

    6. Yukumowall.small

      Creator Raymond Wong on September 20, 2013

      Dear Tom and Gimmy,

      The last 5 comments are really not good. There is one non-working bulb and 4 comments wondering when out bulbs will arrive. Please give us all an update, be it good or bad, we need to be kept in the loop.

    7. Fb_profile_picture.small

      Creator Max Ziebell on September 12, 2013

      Looking forward to the NanoLight! I am in Juli-Batch but haven't receive it… hopefully soon!

      … BTW how do they compare to the Panasonic LED Lights… just saw them at IFA Berlin (LDAHV4L27CGP etc.)

    8. Fb_profile_picture.small

      Creator Peter Karwacki on September 7, 2013

      Hello, I'm really looking forward to receiving my bulbs; but we have yet to receive them and these were promised at the end of June. What would be a reasonable expectation?

    9. Missing_small

      Creator Paolo BONETTI on September 4, 2013

      Just wanted to let you know that I received your fantastic bulb, but I am afraid it does not work at all :( What shall we do? Thanks P

    10. Missing_small

      Creator Matthew L on August 31, 2013

      Todd - I get the feeling they have no idea and based on the number of people who have had problems with their bulbs in the general comment section I hope to get my bulb but I won't be ordering any more, a shame really, a good idea ruined in the execution.

    11. Qymjo.small

      Creator Todd Vu on August 29, 2013

      So projected timeline would be....? If it took 3 months for only 90% of the may light bulbs to go out, should I expect to get a NanoLight in 2013?

    12. Fb_profile_picture.small

      Creator Aaron Osofsky on August 27, 2013

      I filled out shipping information but I haven't received Kickstarter 10 watt nano light for my financial support. I hope I am in the 10 % yet to receive, and not lost. I am excited to see the product

    13. Image-269559-full.small

      Creator Frank Talbot on August 25, 2013

      There's a section called "Revised Shipment Dates for July / September / October bulbs" with...no revised shipment date in it?

      I know it says "as fast as possible" and "next shipment in September", but does it mean those three pledges are shipping out in September or that most of July will ship in September, and the rest "as fast as possible"?

    14. Missing_small

      Creator Christian Oldenborg on August 24, 2013

      Hi Just wanted to know if there was a way to check if you guys got my info regarding the shipping info. I missed the green and the yellow info email, and only answered at the red email... I havent gotten the bulb yet, but i'm looking forward to seeing it! :) (hopefully...)

    15. Missing_small

      Creator Richard Paur on August 23, 2013

      Just wanted to let you know that I received my bulb about 2 weeks ago and have been running it 24/7 since that time. Great light to heat ratio. Looks good! Pleased to be a backer of your efforts.

    16. Fb_profile_picture.small

      Creator Marco Pietersen on August 23, 2013

      The captcha on the support site is broken. Can we create a support ticket for that? :)

    17. Untitled.small

      Creator Jarrah on August 23, 2013

      Yes, any update on getting bayonet globes? But not for the UK, for Australia.

      We're closer to China so it should be easier to ship them to us than the UK. ;P

    18. Missing_small

      Creator kokobin on August 23, 2013

      Bayonet mount for UK

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