Quick update, we're at about 50% shipped right now to backers. We expect to be complete with Kickstarter shipping within 2 weeks, then we'll be shipping direct orders.
If you'd like to change your address or check shipping status, tracking numbers etc, you can do so here:
Moving as fast as we can, we have more help so things are speeding up everyday.
Thanks for your patience!
As we continue shipping, we wanted to let you know we're here to help you get setup. Many of you have different networking setups that may require certain settings and configurations.
We're here to help! Our hours of operation are Monday through Friday 10:00 am to 6:00 pm PST. If you need to get in touch with us, here's how:
Phone: 650.521.5050 or 866.894.9732
Unfortunately we can't respond to technical questions via Kickstarters messaging system or through comments, it's just too difficult to track and ensure we've answered everyone. Please contact us directly!
We're very active on the forums and usually respond the same day, or the next day at the latest.
We're continuing to ship as fast as we can (it's only two of us shipping full time!), in order of backers received. We still haven't received all surveys, if you haven't filled out the survey, do so now!
The day we ship your AdTrap, you will receive a USPS tracking notification via the email we have on file for you. We can't provide individual estimates on shipping eta as we're pretty much swamped shipping and writing code everyday.
Thanks again for supporting us and for those of you that have already received your AdTrap, we hope you're enjoying it!
Shipping continued very well today. The first AdTraps will hit doorsteps on the west coast tomorrow morning. Many more will arrive Monday.
As we continue to ship, we'll keep updating you. We're working with USPS to provide tracking numbers to your email. Things are going great, we couldn't be happier to be finally delivering on our promise to you. You supported us, we delivered.
Feel free to post your comments here as you guys start receiving them!
Don't forget to add us on Facebook and post your setups and pics of AdTrap in action!