Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hey Mark, have you sent my 2 x D20 to Australia yet?
Hey, received my produced in the UK after paying the added customs charge. I really like the board itself and most of the dice are of a high standard, but some of the numbering on the dice is a bit inconsistent in quality and I was also expecting the D6 to be the same size from the polyhedral set as the normal one.
Other than that, cool product and I can't wait to put it to use! Many Thanks.
Yes the holes are drilled to different depths to keep them perfectly balanced. For example, the 1 hole is 6x deeper than the 6 holes.
A completely different question regarding the dice: my D6 have a whole on the 1-side instead of simply a "dent". Is that how it should be?
Yeah, now I do remember all that, as it was quite a while ago. I do believe the EU friendly logo should not be on this campaign, though, as common understanding of it generally refers to that the items are being shipped from a hub from within the EU thus avoiding tax and custom fees.
@Dominik, I'm sorry there was some confusion. Our stated intention at the beginning of the campaign was never that we'd cover the duties but rather we'd be working with a partner organization GoSend to allow you to choose to pre-pay the duties. This was stated multiple times and places. Unfortunately because of the delays with production partnering with GoSend wasn't possible as we had desired. So, I apologize that you don't have the control over pre-pay the duty before your package arrives as we had hoped, but it wasn't our intention to cover the duties. This is a quote from the Pledge Calculator: "GoSend will make sure you get the best rate on your shipping and have control over when it gets shipped and how the duties are paid."
anyone else within the EU who has received their package yet? Mine got stopped by customs and they charged me a custom fee and import VAT for it.
So where exactly is this EU FRIENDLY????!!! I´d like to see compensation for this.
Happy to have finally received my pledge, thank you!
The trays and the D6 look great!
The Polyhedral dice are smaller than I expected, especially compared to the size of the D6, and the 2 different colors do not match the D6's colors.
The magnet on the board is very strong. If I roll too many dice at once, they occasionally stack up on top of each other at odd angles.
Overall, a beautiful product!
I did have to pay an extra $57.14 to pick up my parcel though. I've not had to pay extra with my other kickstarters. This was not covered under my previous shipping payment?
Total cost for a set of miniature polyhedral dice $82.25 including postage (a little padded envelope) and VAT. Quality average, very appointed.
Just received my pledge! It's so awesome! And a little surprise for me was that my hematite dice are magnitised and work with the magnetic strip! ☺️☺️
Received my order. have a few questions.
1. I ordered 2 extra six siders. They do not all match. some are the balanced ones and 2 are NOT. I would like them all to be the balanced ones.
2.the quality on the Poly's compaired to the original pictured six siders is a lot different. the polls are VERY "blob" looking and not precise.
team at snapdice . co
Received a package yesterday with tray and dice. Who should we contact about concerns with the order? I have items missing, etc.
Dice received today but dice cup and pouch no sent along with the dice. Raffle winner 13 and 37. So glad to have the dice.
They are all en route already. Not sure when the tracking number will update but I imagine some of the US ones will already start arriving tomorrow.
Just curious, how long after I get tracking do the ship? My order says it hasn’t been picked up be USPS.
It's shipping! 😮 I didn't know if this day would come!!!
@Phil Just posted an update with a video and image.
Any news Mark? We're all eagerly waiting for an update with the words "Shipped" In the title!
Hey mark you still orders for D20’s, I need 2 of them?
@Barry, nothing new. But, I'll update you as soon as I have some news.
Hi Mark. I understand there are delays due to the polyhedral dice. My order did not contain polyhedral dice only D6's. Is their any reason for not receiving my tray yet?
@Jt We saw the new D20 sample and they looked great. The factory is working on them now. I don't expect them to have any issues manufacturing them with the larger numeral size on the d20s. So, it shouldn't be much longer.
A very disappointing new delay ....
Thanks @Matthew. @Sean, I'm very sorry for the delay. Believe me, I'm just as frustrated as you guys are. I don't know what the mfg of the polyhedrals has been such a challenge for the factory. It is the same supplier that did the d6 which came off without a hitch. The samples we got of the polyhedrals were great too. But, producing them in large quantity has resulted in two failed batches and now they are one their third trying to get the quality to where it needs to be. I'm pushing on them regularly, but at this point unfortunately it is still a wait. I really do appreciate everyone's patient with these very long delays. You guys have been very understanding. I'm excited to get these trays and dice into your hands as soon as possible!
@Sean Katz he already replied to you last time You said that three days ago...
"Mark Baker 6-time creator
3 days ago
Hi @Sean. I am still working with the manufacturer of the polyhedral dice. There isn't any new information or news, so that is why I haven't done another update. As soon as I hear something definitive about the timing of the completion I'll post an update. I am really sorry for the very long delay."
He may have not done an update but he has been top notch on replying to our inquiries.
Would REALLY like some new information. its been over a month since the last update.
Hi @Matthew & @Markus. I am still working with the manufacturer of the polyhedral dice. There isn't any new information or news, so that is why I haven't done another update. As soon as I hear something definitive about the timing of the completion I'll post an update. I am really sorry for the very long delay.
Still waiting .... feels not so good ....
Awesome and thank you for the quick reply.
Nothing new at the moment, though I'm trying to get an update.
Any dice or shipping updates?
@Barry, there was an update on Feb 9 that addressed the polyhedrals. If you have friends who want an extra tray, I have a few extra still that we could sell. Just send me a message privately.
Any updates on the prodigal dice? I'm usually pretty patient with Kickstarters, but I'm starting to feel an ache for my preciousssss.
Disappointed you're calling it quits after this campaign too. I was testing it to see if I would gift it to a couple of friends. Looks like I'll just have to feed off their envy instead.
We got the d12, d4, d8 and some of the d10 already (as I put in the update) They look great. The manufacturer just let me know a couple days ago that the rest are done being made and are now getting the nickel plating. So, it shouldn't be too much longer!
Any update on the polyhedrals?
The polyhedrals are made, but in the process of getting the nickel plating applied now. So, there is progress!
The first test run of the nickel plating wasn't at the quality we were satisfied with, so we're making some adjustments and trying again before we complete the full batch.
So, with another 25 € VAT and that crazy high shipping costs, I payed something like 170$ for the tray. The product is very nice and I like it, but on hindsight, if I would have known the hidden costs, I would have passed.
My Package is in Customs now. I can fetch it next week and need probably to pay additional taxes. I thought this project was EU-friendly.
Tray arrived in Australia, before Christmas. Stand up effort for fronting the money for freight. Very solid effort Mr Baker. Will be looking out for your in your future KS's.
My tray arrived on 16 December 2017. Very well packaged and it's wonderful. Great job Mark!
Mark, should I receive a tracking number? Please advise..
That is awesome! Thanks for sharing Nick. Glad you like it. :)
Just wanted to let everyone know I got my tray today! It looks incredible. I had high hopes and I will say it feels even more high quality and solid than I expected. Magnet works just as advertised. Thanks Mark, really happy with it!
Mark, should we receive tracking numbers?
Many thanks Mark.