Share this project


Share this project

Pebble is a customizable watch. Download new watchfaces, use sports and fitness apps, get notifications from your phone.
Pebble is a customizable watch. Download new watchfaces, use sports and fitness apps, get notifications from your phone.
68,929 backers pledged $10,266,845 to help bring this project to life.

Shipping and Mass Production updates

Master cartons departing the Pebble factory


Pebble will start shipping today! We'll be sending out the first batch to the very first backers this afternoon. There are still some kinks and issues that we need to work out, but I'm glad to say we've made it this far. 


  • Pebble iOS App is not yet available in the App Store. We submitted 2 weeks ago and have been responding to reviewer feedback. For the moment, iOS users who receive Pebble early will be able to do notifications/Music control but will not be able to install watchfaces or upgrade to the latest PebbleOS until the app appears in the App Store.
  • Android app will go live on Google Play on Thursday Jan 24
  • We weren't able to get as many units to our fulfillment centre as we expected (held up by documentation at the airport). Less than 500 units are going out today, with more expected to ship soon.
  • We accidentally more Address Confirmations emails than available Pebbles. So some people who received address confirmation emails will not get a tracking number for a few days until their Pebble ships out.

To track our shipping progress, we've made a (light-heartedly named) website: 

We're also working on adding shipment tracking to Please do not email us right now about shipment tracking, we will not be able to provide any information over email about the status of your Pebble. As soon as this functionality is finished, we'll post an update and you'll be able to check online. Sorry for the delay on this. 

Mass Production

As we mentioned during the last announcement, mass production has started at the factory. It's awesome to walk along the assembly line and see thousands of Pebble components in various states of readiness. It's going to take some time before we reach our maximum capacity, but we're getting there.

PCB (bottom left) and FPC (hanging out on the pink foam)

FPC after depanelization (being trimmed from supporting material) and PCB

We have more than 1,000 glue jigs on the production line. 

It's 5 o'clock somewhere! 

Ah a beautiful sight...finished product, all boxed up and ready to be placed in 60-Pebble master shipping cartons.

High resolution images available here:

Production Notes:

  • As of today, the factory is manufacturing roughly 800-1,000 Pebbles per day. We're working hard to get this up to our full capacity (2.4k per day)
  • We are shipping master cartons of Pebbles by air freight across the Pacific to our US distribution center 1-2 times per week, and 1-2 times per week to our Hong Kong distribution center which fulfills shipments to any country that isn't the US. There is a 5-7 day lag between a Pebble coming off the assembly line, and it arriving in a fulfillment center for shipping. 
  • Right now at the beginning of the manufacturing run, we're building batches of 1 colour at a time. Since black was by far the most popular colour, we started with a run of black Pebbles. I realize that this is different than what I said before...while we would have liked to be able to ship out all the colours at the exact same time, it's proven to be impossible. We're doing our best to bring production of other colors on-line as soon as possible. (This doesn't mean we're producing every single black Pebble first)

#PebbleTime contest

During the press conference, thousands of people tweeted with the hashtag #pebbletime and posted questions on Facebook and Reddit. The winner of the Clear Pebble contest is Luke K. (from Facebook) for asking a great question: "What is the most interesting/unique idea for the use of a pebble that you have heard to date?"

I didn't have a good answer at the time, so I wanted to follow up. There was a thread on our recently about how to use Pebble to, ahem...creatively bend school rules during exams. Definitely one of the most unique Pebble use cases! 

Runner up's for the contest will receive t-shirts and some other swag: @flashpunk, Phoebe Furby Sturges (from Facebook), captbunzo (from Reddit). Winners, please send us a message via Kickstarter and we'll get your gear sent out!


Our job is most definitely not finished, we have lots of improvements to make, and tens of thousands of Pebbles to ship out. We will continue our biweekly updates, and as was mentioned 2 weeks ago, we'll be issuing software updates with new features for Pebble every 2-3 weeks.

Thanks for the support, everyone! Looking forward to hearing what you think of Pebble when it finally makes it onto your wrist.

Team Pebble

Gal n' Romy Baicher (deleted) likes this update.


    1. Creator Poh Keng Jin on January 24, 2013

      As of Friday, January 25th, 2013, Pebble is shipping! BUT STILL LESS THAN 500!!!!!!!!!!!! Come on!

    2. Creator Steven McMahon on January 24, 2013

      I'm excited to know that these are starting to ship! This is by far the is I am looking forward to most. I have 2 black pebbles coming and I think I'm pretty near the beginning of the line, at least in the first quarter of all the orders. Can't wait to check them out. I think we will all be pleased.

    3. Creator Jordan Leitner on January 24, 2013

      I don't care about the delays on the watch, I'm just frustrated with the lack of communication with backers(Not updates). My brother was one of the first 200 backers who got the $99 deal and still has not had a shipping invoice sent to his email. Are they doing the shipping in order of when orders were placed?
      Kind of strange....

    4. Creator Michael Scott on January 24, 2013

      I wish every backer would accept the fact that he/she has backed the development of a consumer-ready product from a prototype (often barely functional). The final product will (fortunately) almost never match the specs of that prototype. Along the way there will be advances, improvements and yes, sometimes features may have to be removed. There will be delays. Start-ups often get bumped from the production calendar when a larger or more established client shows up with a job. If change or the unknown is difficult to handle then backing new products might not be the place for you. Personally, I think the whole process is fascinating. I know there are projects where I will not be thrilled with the final product (I’ve backed a couple of them) but, I see my money as well spent if I have helped bring a product I am excited about “to life.”

      As to why Pebble is producing one color at a time… Changing the color being used in an injection mold isn’t as easy as just filling it with the next color of plastic. It is a time consuming process. The machine must be spotless otherwise your lovely red pebble may have streaks of black running through it. My guess is that they will run black (or whatever the current color is) until they have created a large enough “surplus” to keep the assembly process running while they clean and restart the injection process with the next color. By creating smaller batches of each color they would take the risk of stopping the assembly process and wasting more time.

    5. Creator Mike Stange on January 24, 2013

      1. From: Pebble Kickstarter - "Your pebble order - Enter shipping info and color selection"
      2. From: Pebble Kickstarter - "Your pebble order - Final Shipping Address Confirmation"
      3. From: Shipping Department - "Your Pebble has shipped!"

    6. Creator Chris Stratford on January 24, 2013

      I have to say the worst bit about this whole kick starter experience is all the whiners out there.
      Everytime I come to this page and skim past the comments it really bothers me to see so many people being total asses and ripping into the crew. They should be happy that Eric and the team are bringing this to market. This is the one thing (that I am aware of) that has brought critical mass to true smart watches. I have a couple other ones and they are all garbage.

    7. Creator Chris Stratford on January 24, 2013

      Someone better let YouTube know there are going to be about 5,000 pebble unboxing videos hitting their servers very soon...

    8. Creator John LeMoncheck on January 24, 2013

      @Eric - could you please tell us how many black Pebbles you are going to make before you start to build other colors and then what color order you plan to make and how many of those? I have a tough time believing you don't have the details of this plan and more information would be better than less. I originally backed a black Pebble and then switched to color and I'm starting to rue that decision. I also wonder if my backing date hasn't gotten messed up somehow due to the switch.

    9. Creator JKB on January 24, 2013

      Is it shipping via UPS or FedEX or Lasership

    10. Creator Aron Gragnani on January 24, 2013

      Is there anyway to find out what backer # we are?...Not that it matters anymore

    11. Creator Ritesh Pali on January 24, 2013

      So I backed on the 14th of April. To date the only Shipping info mail I have received was back in September where they asked me to confirm my Shipping details and the color.

      Is there any other Shipping mail I should be getting which looks like I havent??

    12. Creator Jon Levine on January 24, 2013

      @Greg: I agree with you !00%. My issue is not with their relentless pursuit of quality control or their desire to ship a well-made, well-tested product. I appreciate that fully. My issue is, don't tell me it's going to be here in a day and it takes a week. Tell me it's going to be here in a week and it takes a day. It's a matter of setting expectations. They've set their own expectations (September, January, ???), but then didn't meet them. If it's going to take a year, then tell me it's going to take a year and I'm OK with waiting a year because that's my expectation. That's where my frustration lies. Had they made no mention of January 23rd, I wouldn't care one way or the other when the watch comes. But they chose to whip everyone up into a frenzy (for good buzz, I suppose) only to say, just kidding. There's a reason Apple doesn't tell you when they're products are coming out; they don't want to set an expectation that could lead to disappointment.

    13. Creator Greg Werner on January 24, 2013

      I backed this project because I thought it was a good concept. The Pebble people started a company did the testing saw problems, tried to fix them and kept us updated. If all they did was update us with the petty details of their decision making process then the pebbles would not be shipped today. In the long run it is just a watch. Maybe you don't have anything else to focus on and need to make sure everyone hears your complaining. I for one don't really care when the watch arrives. I would love to see people start a company basically from scrap and get a finished product out to you in less than a year. Pebble keep on doing your quality checks and changes. I appreciate you rather not ship out a piece of crap to me.

    14. Creator Jon Levine on January 24, 2013

      I would like to know what the pecking order for colors is going to be. Clearly from this update, you're choosing which colors to produce first by ranking their popularity ("Since black was by far the most popular colour, we started with a run of black Pebbles."). So what I, and I'm sure others, would like to know is, what is the rank for the rest of the colors? Is red next? White? Are you going to skip a color that had a very low popularity, regardless of how early it was ordered, to produce ones with a higher popularity?

      Frankly, I'm starting to get a bit of a bad taste in my mouth from this. Not because I don't understand the concept of KS or the challenges in doing something of this magnitude, but because you've started to over-promise and under deliver. You felt you needed to say something at CES, so you announced that Pebbles would be shipping on January 23rd, until they weren't (and please don't tell me that shipping 'less than 500' is fulfilling your stated goal). Had you said, "our first batch of 500 watches are shipping on January 23rd" then that would have put things into better perspective and not made me, and others, think that they'd be getting their watch a few weeks after that date. Instead, we're still met with a "we're 2 weeks from being 2 weeks away, approximately" attitude.

      I'm trying to convince myself that my (colored) Pebble will arrive sometime in April. That way if I get it before the end of March I won't feel too disappointed. The question is, will I take off my Martian to make room for it on my wrist.

    15. Creator Roshan on January 24, 2013

      The anticipation is killing me!

    16. Creator Antoine Hicks on January 24, 2013

      and now the site is not working.

    17. Creator muyiwa on January 24, 2013

      I found it hilarious that they said they've shipped less than 500 units. Pandodaily took them to task too, which really made me laugh -

      How is it that you don't know how many units you shipped? Is a monkey typing out the shipping labels? You're not using computers over there? This really shows how a severe lack of organization caused these ridiculous delays in the first place. How many exactly is less than 500? Even if you don't have an accurate count for some reason, it would have been less stupid if you had said between 400 and 500. Because now, you're leaving the educated ones amongst us to speculate as to whether the number shipped is 3.

    18. Creator Gil on January 24, 2013

      Well.... I'm one of the 200 early bird backers, so hopefully my Pebble is already on it's way to me :)


    19. Creator P on January 24, 2013

      @Julian, I am not the one that is worried about carrying an extra cable. I was pointing at the fact that certain people that are frustrated should be allowed to be frustrated. The original specs did not state it would be waterproof. It was a backer that asked for that and that is what the team decided, since they live in Canada and wanted to develop one that was water resistant. This began AFTER the original backers had invested in them, based on what the original statements/specs were defined. @Bill I like how many of you speculate. Positive people you are, but at this point, do you really think it is safe to speculate towards the positive side? "Mass production has begun, and Pebble will start shipping to Kickstarter backers on 23 January.
      Temporarily, only Jet Black Pebbles are being produced, but we're getting the other colors online ASAP." From their Evernote FYI's. They have been vague since their first promise/deal, whatever, was broken. This statement is also vague, from their steps, vague means, WE DON'T KNOW.

    20. Creator Julian Stuhler on January 24, 2013

      @P more than happy for people to vent their frustration, it's just incorrect/untrue complaints that annoy many of us.

      The "USB charging" you refer to from the original specs is still in place - the watch is charged via a custom USB cable which can connect to any standard USB charger, laptop port, etc. Its only the connector at the other end that has changed (to allow pebble to be waterproofed).Are you honestly saying that carrying around a cable weighing a few grams, which only needs to be used once a week anyway, is a huge thing?

    21. Creator Bill on January 24, 2013

      @P Yes is does say 'USB Charging'. It does not say 'Micro USB'. From very early in the project, it was known that it would be a custom USB cable. (See Update #3). And who is saying the coloured watches are being put to the back burner? They have started with a run of black and will bring all other colours on-line as soon as possible. I'm going to guess that it has something to do with the process of injection molding the plastic housings. That's just a guess though. They do clearly state that they are NOT producing every single black pebble first.

    22. Creator Brendan Radabaugh on January 24, 2013

      early bird backer, did not get a email on shipping... sad face.

    23. Creator P on January 24, 2013

      I don't know why you guys get pissed at those that are frustrated. I bought this watch when it was announced by Engadget, here are the specs It does say usb charging.

      The fact is that this team has made backward decisions. Which is fine, hey it is their first try, or is it? Didn't they do the BB inPulse? That doesn't matter.

      I have been fine until I found out that just because I ordered a colored one I am thrown to the back burner. That is frustrating. So allow those that are frustrated to be frustrated.

    24. Creator JacoB on January 24, 2013

      @Daniel, Peter beat me to most of what I wanted to say, except for the fact that None of us backed a working waterproof accelerometer futureproof prototype. We backed a basic model and because of the popularity of the project they decided to not ship crap watches on time and instead ship better watches late.
      Why complain? If you hate it so much sell your pebble on the forum right now.

    25. Creator Cal Ng on January 24, 2013

      @daniel. there is no usb port on the watch render in their introductory video. when did they ever say it was going to be micro usb?

    26. Creator Big Mac on January 24, 2013

      Daniel HK, what's all this outrage and whingeing doing for/to you? It is people like you that inspired me and another backer to promote the concept of haiku as an alternative to the Fuck You style used by you and your ilk. Your earlier comment "Most of the KS projects I back deliver on time (by far!)" shows how vacuous your complaining is. You have backed a whole 7 KS projects of which 5 were collections of stories/cartoons or board games. The only non-Pebble project of any technical substance you have backed is the Ubi which itself has recently slipped two months and you don't really know how much more it will slip. Yes, I have only backed 3 projects but my point is that a) I don't pretend to have vast KS backer experience and b) I'm not shouting complaints from the rooftop.

    27. Creator Bill on January 24, 2013

      @Daniel You are correct as to when I joined. However, I did look into it a bit. A cached image of the page from April 12th still shows what I quoted. As well as update #3 from April 12th "Pebble's USB cable is custom cable because the watch will be waterproof and can't have a big hole for the regular USB socket. We will be selling extra cables as well." If you can show me where the early specs said "micro usb" I'd appreciate it. The fact still remains that it was known very early on that it would be a custom cable. If you opposed it that much, you had plenty of time to pull out before the backing ended. Being all up in arms about it at this point is just pissing and moaning for the sake of pissing and moaning.

    28. Creator Daniel Herzberg Karpantschof on January 24, 2013

      @Bill – That is simply not true. When they announced the waterproof capabilities they also announced it meant a change in charger interface. I see you joined KS in May 2012. That's a month after I backed Pebble. I wouldn't be so hasty to point out what Pebble promised in the beginning if I were you, since you clearly joined the party a long time after it was done.

    29. Creator Jason A. Styles on January 24, 2013

      Hello fellow Pebble Kickstarter Backers --Pebble iOS App is available in the App Store. I was viewing another article about Pebble. GO NOW -So excited all the pieces are coming together!

    30. Creator Bill on January 23, 2013

      @Daniel Regarding the charger, you are incorrect. It was never said that it would be a micro USB connection. From the initial Kickstarter pager - "Q. How does it charge? A. We include a special USB cable. You can charge Pebble using your computer or any wall USB charger." From the beginning I knew that "special USB cable" meant it would be something other than a standard cable. If you assumed otherwise, then the error is yours, not Pebble's.

    31. Creator Derek Watterson on January 23, 2013

      The people who talk about getting a refund are ridiculous, there are 10,000+ preorders behind the backers. Get your watch you paid $115 for and you can easily resell it for over $150

    32. Creator P on January 23, 2013

      This is the frustrating part:

      Posted 2013-01-23 19:38:56 UTC Reply Quote
      I backed the Pebble on the 19th may, got the address confirmation email last week. I'm in the UK and I ordered black, wonder when I'll get it! FROM THE FORUMS.

      The person that said the black ones were the only ones that were offered on the first day to be backed is wrong. I supported on the 11th of April and it was colored. They had the options you currently see on the main page.

    33. Creator P on January 23, 2013

      first of all "creatively bend school rules during exams", as a student I would have never thought about using it in this way...thanks! Can we keep it on the DL so professors don't ask us to leave our watch at the door?

      Second, I am disappointed in backing a colored watch. @Daniel Herzberg Karpantschof nailed it. It isn't about delays to me, it is more about what was said and what is happening and what actually caused the delays. Honestly, had I known it would take longer to get a colored watch, I would have waited until I started seeing them on Ebay.

      At this point, I am not bitching nor crying. I am just pointing out things could have been avoided by these guys. @DanieL HK's explanation is what it is about.

    34. Creator Lucky on January 23, 2013

      Although I am disappointed that the non-blacks will be produced later, I can understand the challenge in logistic and manufacturing perspective.
      I, too, like most people would like to get the hands on the watch as early as possible, planned to give the additional one to significant other at certain point of time - that has been passed for several months. Good thing I did not promise so she still not aware I am getting her pebble watch.
      At the end of the day, I liked the idea and want to love the product. And to love the product, it has to be in good quality, reliable, and can give me the best user experience. My decision to back here is not without risk.
      Another thing, I do like to receive updates from Eric and team on progress, no matter how little - as this is the privilege of being the backer - getting some sort of involvements in the product development with the money we contributed.

    35. Creator Geoffrey Miller on January 23, 2013

      Despite the sour grapes from those wouldn't be happy, no matter what - I want to say thanks to the devs for coming through with an outstanding concept to product. This was a KS that I was happy to back. I suspected it might take longer and that's business. I didn't for a minute think the devs were going to rips us off, so waiting was just fine. As the angry poster said, it's just a watch. My life goes on until I finally get my Pebble. No. big. deal.

    36. Creator Daniel Herzberg Karpantschof on January 23, 2013

      @Court Campion – Most of the KS projects I back deliver on time (by far!). Some change delivery date, sure. It happens, you can't expect miracles and I don't. But they don't change the date three times and they don't exceed delivery date by 124% either.

      And no, we did it without existing infrastructure. It's a watch. It's – all things considered – once funding is secured and you have working prototypes, not all that complex. It's not Lego, sure. But it's not rocket science either. Trust me.

      The sad part about the Pebble exercise is that the team from the get-go understood that they couldn't deliver ALL the pre-sold units on time, and rather than shipping in batches, they decided to ship ALL of them late. Which any person with sourcing experience (or a semi-decent internet connection) could have told you is gross incompetence. You move your merchandise ASAP. You don't order all units at any given time, and you don't delay shipment for all to accomodate any.

      Example of broken promise (aside from dates?) how about a new charger? The watch is essentially useless to me now. There is no way I'm gonna travel with yet another charger, and given that the initial specs had micro-USB as the interface (for that particular purpose) I'd say that's a big no-go. Oh, it's waterproof now? What do I care? That's not why I backed it. You don't change promised specs to anything subpar once a deal has been made. Had they discovered that micro-USB doesn't work for one reason or another, fair enough, they're still playing around with the technology and so forth, but that wasn't the case. (It was even presented as a "We have a surprise for you! How amazing is this? It's waterproof now!! .... pst, btw you need a new charger").

      Perhaps a little less time designing watch faces and a little more time moving merchandise.

    37. Creator Johan on January 23, 2013

      Lol just installed the pebble app on my iPad. Why? Because I can! :)

    38. Creator Michal Todorovic on January 23, 2013

      Congratulations on shipping guys! I love all of the updates, the pictures and descriptions of how to mass produce a product in China. I'm looking forward to getting my watch... at some point.

      For those complaining about the Apple App store app... really? The Apple app store is a walled garden. Apple decides when the app is allowed to be published. No one can give a date but Apple, and they operate on their own time. Glad to see that Apple published it though.

      On the other complaints it seems that shipping the watch isn't good enough for some people. Relax, its coming. Kickstarter isn't Amazon; you guys just helped birth a company, not ordered an in stock product.

    39. Creator Axel on January 23, 2013

      iPebblers can stop worrying about the app, it's arrived:

    40. Creator Cal Ng on January 23, 2013

      the app is in itunes

    41. Creator rwp3 on January 23, 2013

      @ Peter McAndrew - Project Update #28

    42. Creator David Kononen on January 23, 2013

      The Early Bird watches were black only, why is it a surprise that color is the first to be shipped?

    43. Creator Peter McAndrew on January 23, 2013

      "The winner of the Clear Pebble contest is ..."

      Wait, when did we get told there was going to be a contest? If ANY notification had gone out to your backers that there was going to be a contest, I would have entered.

    44. Creator Ethan Illfelder on January 23, 2013

      @bruce it likely means that other colors will be significantly delayed compared to the schedule of the cheaper black ones. it really doesn't seem right that people who paid extra for just a color choice have to wait an extended amount of time compared to those who paid less.

    45. Creator David Hyde on January 23, 2013

      I can't wait for the watch. The team is no longer 2 people. The dates was set for delivery ok. Sept came and went ok no biggie. IFTTT has no chanel yet. But it looked ok at CES. The iPhone app has not been approved so how do we know its going to let us show text messages? Before CES there has been two trail runs yet they have not been able to get to full speed... We just want a ETA. To see the app what it looks like to see the channel. Set things s up before the pebble comes. That way it teases us. And whe that box turns up we know that we can then learn how to use it and show it off. CES is a world stage and to be saying things and making promises and not standing by this on a world stage does not bode well for future projects as the media will just draw up delays and problems with this project. One that we all think and know is a worth while project.

    46. Creator ozmars on January 23, 2013

      This surprised me: "Pebble will start shipping today!"

      I think the rest of the update was to be expected.

      As someone else has mentioned guys, you really need to be get into the habit of under promising and over delivering.

    47. Creator Chris Mills on January 23, 2013

      Are you expecting any delays for the Chinese festival season?

    48. Creator Bruce J. on January 23, 2013

      Users waiting for colored watches. You gotta READ the update and not make knee jerk assumptions. "Right now at the beginning of the manufacturing run, we're building batches of 1 colour at a time" does NOT necessarily mean "we are gonna build all the black watches first then get to the rest of you", it means for a start we are gonna build a batch or 2 or 3 of black, then start up a batch, or a parallel line of another color, etc.

      I guarantee you did not get pushed to the back of the line. If you did, then my black watch is moved up..... but unfortunately, you didn't.

    49. Creator David Hyde on January 23, 2013

      I think it's time I waited for apple to make one at least they will pass there app. How do you find your order number or pledge number? I have looked every where. I decided to forget about this watch until I receive it. I asked for a colour watch paid more money and being told I am waiting longer. How does that work?

      I have sent emails to @pebble a few times since CES asking if the iOS app would be out when the watches are send no reply. Should have guessed it would not be. But then again I am going to be waiting till April for mine so I will have a pebble update with all features working by then and possibly a iOS app that might work.