Funded! This project was successfully funded on May 18, 2012.

Update #23

Logistics, Lenses and Test Builds

Logistics

While we're not ready to start shipping out Pebbles yet, getting prepared to ship Pebbles to 113 different countries has been quite a task. Okay, just one of you lives in French Polynesia but we care deeply about all our backers. That's why we've been running extensive shipping tests to determine the best methods to use as we ship out 85,000 Pebbles. All the test shipments reached their destination. Outside of a postal strike in Uruguay, we found that our test shipments reached their destination even faster than we expected. We also learned some important lessons about all the different customs documentation requirements around the world.

There's absolutely no point in designing and building the most awesome watch possible if it doesn't reach your wrist in perfect condition. That's why we designed a custom shipping box to protect your Pebble while it's in transit. We're battle-testing the box to make sure it stands up to drops, spills, rips and maybe guard dog attacks (okay, we're not actually running that last test).

We'll be shipping Pebbles from two distribution centres: one in Asia and one in the United States. If your shipping address on account.getpebble.com is in the US, your Pebble will be shipped via USPS from San Francisco. Otherwise, our international backers will receive their Pebbles via postal mail sent directly from Asia. As our test shipment backers can attest, we've put together an extremely efficient and quick system.

Manufacturing Progress

Our industrial designer was on the ground this week in Southern Taiwan overseeing final modifications (T4) to our plastic manufacturing process. As I mentioned in Update 21, we're working our way through several test builds before Pebble enters Mass Production (MP). Every time we perform another test build, it's a chance to build samples of each part inside the watch. The great news is that all the plastic components (including the most recent lens samples from T4) look, feel and work great. We're sending the tools off for final texturing and polishing now.

As we work through environmental tests, we're tweaking and tuning the gluing process that is used to join the main case portion of the watch with the lens. Here's a short video of the computer numerical controlled (CNC) gluing machine that we're using on the assembly line:

Roadmap

I'm heading to our factory in Dongguan, China on Saturday for 2 weeks of work on the Design Verification (DV) test build. After DV, we have one more test build scheduled in December called Production Verification (PV) before Pebble enters Mass Production (MP). As I mentioned in Update 17, our assembly line will be set up to manufacture 15,000 Pebbles per week. I know each one of you has a burning desire to see Pebble on their wrist, but I want to caution you that even after we begin MP it will still take us several weeks to manufacture all 85,000 Pebbles.

Work on the software development kit (SDK) is progressing well. Since I'm a novice programmer, I decided to test out the SDK and see what the experience is like. I wanted to write a little watchapp to keep track of important Pebble-related timezones while I was in China. While the software team is still working heavily on the SDK, I was still able to code up a basic world clock in 20 minutes! I know it doesn't look too pretty, but that's a function of my limited programming ability, not a fault with the SDK.

As usual, you can find high resolution versions of all the photos in this update at http://imgur.com/a/mLJzW.

That's all for this week, thanks Pebblers!

Eric + Pebble Team

Comments

    1. Missing_small

      Creator Davy Timmermans on November 10, 2012

      What is the different in shiping between Kickstarter backer or Pre-order? ... non!!!

      Pre-order information from Get Pebble:
      Your Pebble watch will ship in early 2013.

    2. Nekosteam.small

      Creator T. L. on November 10, 2012

      So we're looking at roughly February-March 2013. Great. I wish they would've been honest from the start that it was going to take this long, I'm more frustrated that we didn't get a "It'll be 2013 before you get your Pebble." announcement until now.

    3. Missing_small

      Creator lecorvaisier cedric on November 10, 2012

      Merci de l'information, au moins maintenant nous sommes fixés sur l'avancement du projet.
      Mauvaise nouvelle, pas pour noël, mais peut être pour la saint-valentin.
      Faites pour le mieux.

    4. Missing_small

      Creator Irawan on November 10, 2012

      Great update.
      But, one thing in my mind or maybe some of backers outside USA. How do you put the value on the packaging ? If you put the value as we Pledge (for me at Pledge $240) then I have to pay for custom about $100 (for me) which is a lot, even worse if you put the Retails Value. So, @Pebble: I want to know how do you deal with it ? Or any news about it from the shipping test ?

      Thanks.

    5. Missing_small

      Creator playgirl on November 10, 2012

      Thanks for the update =) I'm really looking forward to see the pebble on my wrist. The box looks really cool and I wish you good luck in china, I hope everything will be going well. Keep on going guys!

    6. Fb_profile_picture.small

      Creator Gilbert Gaddi on November 10, 2012

      Ah, progress on the Alpha watch is heaps better. :(

    7. Fb_profile_picture.small

      Creator Ethan Illfelder on November 10, 2012

      Can you guys confirm whether or not the watch will ship before the the end of dec. I would like to change the shipping address accordingly.

    8. Missing_small

      Creator Davy Timmermans on November 10, 2012

      So no Pebble for us this year :-(

    9. Missing_small

      Creator Jason kenny on November 10, 2012

      Good update and even if you have answered everyone's question about 'when' in a very sneaky roundabout way which shows a complete lack of transparency and a lack of balls (just say it) at least I know it won't arrive for Xmas.

      To all those very naive people saying we are backers/pledgers...it's not a shop..etc...and it's gone from 10000 to 10000 so give them a break! Don't you think they would have struggled to get 10000 out in just the same way? They have more money, it should have been easier!

      I'm disappointed.

    10. 578ryfhn.small

      Creator Kiki on November 10, 2012

      Ditto that

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      Creator Jones on November 10, 2012

      I must say I really like the design of the shipping box.

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      Creator Kiki on November 10, 2012

      No hope for Christmas Pebble ....... I'm sad but at least we have a pretty good idea of when we're gonna get them now! Time to shop for a replacement xmas gift people. And hope the Pebble arrives for Valentine's day.

    13. Missing_small

      Creator Chris Stratford on November 10, 2012

      Very excited!

      Could you put the code for your watch app up on github? I'm a novice programmer too so it would be good to see what it looks like, and what we are in for with the SDK.

      Cheers

    14. Grav_small.small

      Creator Juho Vepsäläinen on November 10, 2012

      It's nice to know you are making some really solid progress. Thanks for the updates!

      Even though it has been delayed a bit I'm sure it will be just a stunning product. :)

    15. Fb_profile_picture.small

      Creator Antti Sankari Urpelainen on November 10, 2012

      Thank you so much for your hard work and these awesome updates! It's interesting to see and learn all those stuff that goes on behind the curtains before MP. It's also very nice to get a concrete look on the progress you're making. Hopefully everything goes well and we'll be getting our hands on high quality items early January!

      Keep up the great work!

    16. Chadchrist_xtrasml.small

      Creator chad kukahiko on November 10, 2012

      you guys rule! so excited about my Pebble.

    17. Missing_small

      Creator Leslie on November 10, 2012

      Looks like this will be shipping in time for me to reward myself with a cool birthday present. If you guys would be so kind as to complete all UK London shipments by 25th February, that'll be handsome g'vnor!
      Nice work, appreciate the updates, appreciate the attention to detail and professionalism. If you guys ever come up with another brill product you want to get to market, I'll be there (though I kind of suspect you'll be able to fund any future products without too much hardship). #3moremonths - yeah!

    18. Missing_small

      Creator Sam Carton on November 10, 2012

      Thanks for the update guys. Looking good! :) Can't wait to slap one of these babies on my wrist and have a hack with the SDK.

    19. Missing_small

      Creator sunslate on November 10, 2012

      By giving us a behind-the-scenes view, it certainly help justify the delayed shipping of our Pebbles. Since griping and whining isn't going to speed up the process, I can only say thank you guys for your hard work in seeing a large kickstarter project like this get to the finish line. I'll look forward to my Pebble next year...but if Santa threw one my way before then, I won't complain. :)

    20. Iamjadefalcon.small

      Creator Fio on November 10, 2012

      Thanks for this informative update - January-Pebble, I want to believe.

      Could you add some pictures of the new color samples?

    21. Fb_profile_picture.small

      Creator Brian Levinsen on November 10, 2012

      Nice update, I hope you will make a community around this also to get some awesome development and feedback system going, for a future version.
      I'm so looking forward to receive my Pebble.

      And I can honestly understand the delay, I mean a 100.000 Goal, became a 10.000.000 demand.
      The overwhelming interest created a completely different demand on the manufacturing process and logistics, not to say on the Quality Control, I'm impressed with the level of QC you guys do on this. Remember to follow up during the mass production manufacturing process to ensure it keeps the quality you asked for. Take random samples of finished, ready to ship products and do rigid testing of it to see that it is perfect. China manufacturing needs a tuff QC.

      Also to Boon and some others, You did not buy anything, you pledged to buy something, this is a kickstarter project, not a store.

    22. Missing_small

      Creator Daniel Baran on November 10, 2012

      Awesome. Truly awesome. The fact that you guys did test shipments is inspiring.

      Godspeed Pebble people, and I truly look forward to experiencing the end result of all your hard work.

      I believe objects are the reification of our intentions. And if your updates are any indication, your intentions are impressive. I'm happy to have contributed, even if the sleek black watch I receive winds up being a deadly magic sloth that jumps out and attacks me with lasers.

      Go Pebble women and men!

    23. Missing_small

      Creator Alan Totten (deleted) on November 10, 2012

      I always find your updates interesting and they give a great insight into the complex process of bring something to market. You're doing a great job - keep up the the great work and the updates. Really so pleased to be a small part of this project!

    24. 0523071352%20-%20copy.small

      Creator Alex Prescott on November 10, 2012

      @David Porquicho That depends on the device that you are connecting all of that to not the Pebble.

    25. Bd126e2645074748cf93756e4d2b25ad5d2e24c9_full.small

      Creator Fuzzy Puffin on November 10, 2012

      "So if things go smoothly the first 15,000 might make it out before Christmas. "

      Highly doubt that, they are doing another test build in December. Early Jan at the earliest.

    26. Missing_small

      Creator jeremy on November 10, 2012

      Whatever! You think we're still impressed with your tedious little updates about how it's taking so long. You think your little glue gun video is so interesting that we'll forget that you're now 1/4 year behind with your estimates.
      Why not use some of the $10 million to go get someone from Apple or Amazon to show you how to satisfy customer demand.

    27. 0523071352%20-%20copy.small

      Creator Alex Prescott on November 10, 2012

      Really excited to see that some people might be getting them before the end of the year. I was really expecting March 2013 before anyone saw a finished Pebble. Great work Pebble team!

    28. Missing_small

      Creator Alex Wendler on November 10, 2012

      Are you going to be shipping as you produce or waiting for the 85k before beginning to ship?

    29. Missing_small

      Creator craig chalmers on November 10, 2012

      Guys. Updates are great, but where's my Pebble?

    30. Missing_small

      Creator Boon on November 10, 2012

      Would not have bought it If I knew this thing will ship in Q1 2013 instead of September 2012,

    31. Fb_profile_picture.small

      Creator Nick Jackson on November 10, 2012

      Glad to hear you're so close to PV! It's been great seeing how you've refined the concept down from a prototype to a mass-producible device.

      Seshan: I seem to remember that the Pebble will accept any standard strap, so your local jeweller's should be able to find one that fits if the standard doesn't.

      Vikram: I'm not sure you understand the meaning of "backing" and "estimated delivery". You haven't bought something from Amazon, you backed an idea and they're giving you a Pebble in return for your contribution.

    32. Missing_small

      Creator David Porquicho on November 10, 2012

      Hi, Will beThe pebble compatible with Endomondo sport tracker, bluetooth headphones & heartrate bluetooth band ? all at hte same time.

    33. Fb_profile_picture.small

      Creator Seshan on November 10, 2012

      After all this waiting, I just hope the damn thing fits my scrawny wrists.

    34. 693.small

      Creator Dominic Soh on November 10, 2012

      Release the full stats for the numbers being ship to each country!

    35. Fb_profile_picture.small

      Creator Vincent Aarsbergen on November 10, 2012

      Awesome update!

    36. Missing_small

      Creator Vikram khandpur on November 10, 2012

      Given how this has all played out and so much delay I am no longer excited about receiving my watches any more

    37. Missing_small

      Creator Will on November 10, 2012

      So if things go smoothly the first 15,000 might make it out before Christmas. Treat for the early adopters. I'd be looking at late January myself.

    38. Missing_small

      Creator David Jonker on November 10, 2012

      Great update. Sad to see that 2012 is pretty much out of the question. I guess my new year's resolution will have to be to wear a pebble. At least that's a resolution I can keep.
      I'm excited to see how close you are to MP. I must admit, the first thing I saw in this update was the word "shipping" and I jumped, thinking this was that update we've all been waiting for. Then I realized it wasn't.. Great update though guys. Thanks.

    39. Missing_small

      Creator Grrr on November 10, 2012

      @Tariq Chang : "Ready for my Pebble this Holiday season!!!"

      I don't think you have carefully read the update, unless the holiday season you are thinking about is in Feb or Mar 2013 ?

    40. Fb_profile_picture.small

      Creator Stephen Staver on November 10, 2012

      Sounds like everything is going well! :)

    41. Img_2862.small

      Creator Njordy J. Saltley on November 10, 2012

      Hmmm, "Estimated delivery: Sep 2012" Maybe, it's 2013?

    42. Missing_small

      Creator Joseph Willis on November 10, 2012

      Great update - every day closer - keep up the hard work - and a new year treat to cheer up those glum Jan/Feb I hope.

    43. Missing_small

      Creator David on November 10, 2012

      I'd like to come pick up mine as well, especially because I'm moving to the east coast around that same timeframe.

    44. Fb_profile_picture.small

      Creator Neeraj Vasudeva on November 10, 2012

      I would prefer to receive best of the product even if shipping is delayed by few weeks, although an approx month if provided would be gr8. Keep it up.

    45. Missing_small

      Creator Abdul Azim on November 10, 2012

      Great job Pebble Team, i really hope to receive a high quality product from u guys, looking forward for this!

    46. Jb%20flattop.small

      Creator JB Christy on November 10, 2012

      Shipping from San Francisco? Can I just drop by and pick mine up? :)

      Thanks for the update! Great to hear the progress. Look forward to seeing the results of all your work!

    47. Kitten%20learn%20boxing.small

      Creator Rand Chua TL on November 10, 2012

      Yay great updates guys! This there a manual in the box too. Can post a picture to let us c it? The box is it possilbe to be like those iphone handphone or watch box?

    48. Missing_small

      Creator B.Y on November 10, 2012

      Looks like we are not going to get one before 2013

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