1.Due to the request of backers, we will provide additional battery purchase services. Unfortunately according to Kickstarter we can't offer an additional battery purchasing option. If you would like to buy an extra battery when we ship, we will give backers a discount code to a third party platform so you can purchase the battery for $ 100.(Capacity:2.9AH,Retail Value：$199).And we're sorry, we do not offer high-configuration battery purchase services.
2. The battery life can last up to 5 years with 2000 charging cycles.
3. Standard Battery :2.9Ah Capacity / 10 km Endurance.(One battery)
High Capacity Battery :5.8 Ah Capacity / 20 km Endurance.(One battery)
4. The battery can easily be removed.
Our charger is 110V-220V, and please inform us about your country voltage and plug in an additional message and we will be happy to provide you with an appropriate plug adapter.
When we launch our Kickstarter Survey, we will ask you about your requirments.
ZAR core parts (motor, chargers, frame) warranty is for one year or a total of 1000 km with mileage, whichever one is reached first.
Within the warranty period, we include free repair and replacement services provided by ZAR smart scooter authorized service centers. For other small ZAR part components we have a repair, replace or return policy.
Product Warranty period starts with the date signed on the delivery receipt of user.