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The first Minecraft multiuser server you can buy, our $99 Mineserver™ is faster, easier, more secure, cheaper, and managed by Mom.
The first Minecraft multiuser server you can buy, our $99 Mineserver™ is faster, easier, more secure, cheaper, and managed by Mom.
388 backers pledged $35,452 to help bring this project to life.

Still waiting for AIM

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While we were told the new version of AIM (our server admin panel and app) with support for Cuberite would be ready in early June, that simply didn't happen. We're in regular contact with the developer, however, and it is getting much closer. Cuberite is very different from Spigot or Vanilla and we're still sorting through various issues with the Cuberite development team. So it's not just AIM that is holding us back, but to some extent Cuberite, too.

That's the bad news. The good news is we're on this every day trying to help as we can. And the even better news is when we ship (soon we all hope) we'll support not just the three promised multiuser servers, but also Minecraft Pocket Edition!

At this point we're going to start doing updates every Thursday with the idea of keeping you better informed. Thank you for your patience. Once we have the AIM update we will begin shipping within hours as all the Mineservers (more than 300 of them) have been long finished and are waiting only for their SD cards.

Sean Morris, 10joey10, and 8 more people like this update.

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    1. 10joey10 on July 14, 2016

      It's late thursday.. wheres the update..

    2. Missing avatar

      Christine Barker on July 13, 2016

      Rodger,

      I started to worry that Ray would be in the target hairs for standing up for the project. I even thought about not responding, just so it didnt turn into a controversy here.

      Your words are perfect. You spoke them beautifully and embodied my own complaints.

      Ray,

      I hope you see this not as a confrontation, but as those who are frustrated still able to take a breath and intellectually discuss that which is upsetting.

      Rarely do I see such polite discussion on the internet... These last four posts alone were worth a little bit of my money... In a world so quick to anger and staunch beliefs of impenetrable correctness... I see two sides of an issue, polite banter, explanation, and hopefully common respect.

      THANK YOU!

    3. Roger Sinasohn
      Superbacker
      on July 12, 2016

      @Ray Taylor -- Ah, grasshopper, you have so much to learn.

      The irony of your comment is that you most assuredly do NOT understand the situation.

      Yes, delays are commonplace among KS projects. My own project was late in delivering T-shirts to backers (though the chess sets themselves were sent out on time.) The difference between my project and this one (aside from the dollar amounts involved) is in the communication. On my project, I kept in touch with my backers constantly -- I put out more updates in the 5 months after the launch of my project than Cringely has in the 9+ months since this one launched. And when I fell behind in getting the shirts out, I told people and told them why, even though it dealt with personal matters. I'm not saying everyone should be as open, but if shtuff happens, tell your backers "shtuff has happened; we're going to be delayed." And keep people in the loop, even if it means weekly updates saying "we didn't get anything done this week because shtuff."

      The thing is, people who back a lot of projects don't just do it to get the physical rewards; there are probably as many reasons as there are backers. I supported a movie theatre's conversion to digital even though the theatre is several hours away from where I live and I have never seen nor will I likely ever see a movie there. So why? My wife and I honeymooned there and I felt $10 was a good investment in that memory. I backed a dance studio's new dance floor even though I have no idea where the studio is, primarily because my son and daughter are dancers and, who knows, they may end up dancing there some day. I backed the fagbug not because I'm gay but because I want to help stamp out hate and felt it was a valuable project. I got no physical rewards at all from those projects.

      Then there are ones where it's all about the reward. The first ever recording of the viola organista -- who wouldn't want that??? I'm not a messenger bag kinda guy, but I totally backed the Everyday Messenger Bag by Peak Designs; I wanted the CaptureLens product they introduced at the same time.

      But as often as not, a big part of taking the risk of backing a kickstarter project is the involvement. Getting to be a part of the process of creating something new. Realistically? I'm sure for $100, I could buy a Pine64 or a Raspberry Pi and pay a local teenager something to have him set up a minecraft server. Probably end up with something a lot better too. Or, heck, give the Pine64 sitting in the box on my desk here to my own kids and have them learn how to set it up. But that's not the point.

      I backed DoubleSix dice here on Kickstarter. I don't play dice games or games that use dice, but I thought it an interesting concept. I think I put $50 into it. I will tell you, I got way more than $50 worth of entertainment and education from the project. The creator was great at communication. I marveled at the different designs he and his backers came up with. I was befuddled by the manufacturing issues he encountered. I laughed at the pictures of pallets of boxes that were left in his driveway while he was at work and his poor wife's dining room that looked like a cardboard war zone when he got them all inside. I chuckled at his description of his mother carefully packing up different dice into little bags, bless her heart. It was a wild ride and $50 was cheap -- and then I got the dice on top of it.

      I was hoping to learn something about setting up a minecraft server from this and who knows what else. I've learned nothing, really. Yes, it was a bunch of entitled kids, but I knew the father by reputation and he plunked his name down on it, so I figured it was a minor risk.

      So, 9 months out, what have I gotten thus far? Bupkis. Nada. Nothing. He sits around going on about IBM and how Bill Gates is trying to help people but he's doing it all wrong because his gentleman farmer friend from Green Acres says so so we should all just give up and not try to do anything... and meanwhile, his kids are learning they can take money from people and then not bother following through, if there are loopholes that allow it.

      So what am I looking for? Not so much therapeutic value as it is any value at all. If I thought there was any chance whatsoever of getting a refund, I would ask for it but since Cringely, a writer by trade, can't be bothered to write an occasional update, why would I think he would bother cutting me a check? But just to cover my bases...

      Mr. Cringely, I hereby formally request a refund. Shoot me a private message to discuss the details.

      But again, I didn't take $100 out of my pocket for 9 months for nothing -- the deal isn't that good; I fronted the money expecting to get information and entertainment rather than interest or income. Truth be told, it's not like I would have invested that $100 in the stock market and gotten rich or something; I most likely would have blown it on a drone or camera gear or a new skateboard. And there's the issue -- I would have 9 months of drone-flying, skateboarding, photographic fun if I'd done that. Instead, I chose to give the money to Cringely, expecting updates and info and, in the end, a mineserver.

      I haven't gotten the former; I'm unsure I'll get the latter.

    4. Missing avatar

      Christine Barker on July 12, 2016

      Ray -

      I have requested a refund through the message system 4 times, through emails directly to the father, through the website blog the father runs, and in the comments section here.

      I did not start out by asking for a refund. I started out by asking some questions to the kickstarter. ALL communication was ignored. I think that may be what you are missing in the dissatisfaction you are witnessing. It is not the fact that it is taking longer than anticipated. It is not the fact that we are impatiently waiting on every Mineserver update. It is the fact that some of us have reached out, and were completely ignored.

      To be honest, if this Kickstarter would just start to respond to even the questions I asked back in December of 2015, I would feel like my 75+ dollars went to the education regarding backer communication. I would feel respected for having believed in the project and had some questions. To be ignored is a slap in the face and a disrespect for believing in the project to begin with.

      I would love to receive a refund and move on from this; however, no-one will answer me... so I sit here with my money still backing a fledging company that I have lost faith in. It's an awkward place to be, and I think the others who are just as frustrated probably feel close to that. Please understand... the frustration you see here COULD have been managed by some diligent and open communication to valid questions that were asked.

      Every promise that is missed only furthers my disappointment for a venture I can't seem to get out of. I have been a part of quite a few Kickstarter/Indigogos NONE have been so poorly communicated as this one. Granted, I knew it was "kids" that started this idea, but when Dad placed this idea on Kickstarter, he took responsibility for it. To be honest, I truly feel like this would have been managed better by the kids themselves. I think they would have been proud to answer questions about their product. (I also get the flip side of wanting to shield your kids to the horrors of the internet... but that is my point... if you step up and take responsibility for the project...then make time to answer your backers questions and communicate on a regular basis).

    5. Missing avatar

      Ray Taylor on July 12, 2016

      Roger & Christine, not really sure what therapeutic value you're getting out of the constant clobbering, but hope it's working. We're all in the same boat & most understand the situation, appreciate the circumstances, and take the updates as they are.

      I have a general policy of not using comments sections for this kind of stuff, but after months of exposure to your dissatisfaction & value judgments I just wanted to say there was at least one backer who disagreed with both of you.

      I'm not at my wits' end, not frustrated beyond belief, not living and dying by every Mineserver update...and certainly not going to attack anyone for how this has shaken out -- especially not a bunch of kids who had a great idea, put it to paper, and are doing the work it takes to get the product right and out the door.

      Why not just cut your losses, request a refund, and move on? Life's too short. Find something that pleases you more than filling this comments section with your dissatisfaction.

    6. Missing avatar

      Jeff McMorris on July 9, 2016

      Sounds great! Keep up the hard work. I hope you guys get it all worked out soon. My kids will be excited once it arrives.

    7. Roger Sinasohn
      Superbacker
      on July 7, 2016

      "At this point we're going to start doing updates every Thursday"

      Yeah, I'll believe it when I see it. Cringely was not a brand I really cared about prior to this, but I knew the name enough to back this based upon it. Turns out, names don't really matter.

      Henceforth Cringely = Mud.

      As for the mineserver, perhaps I'll get one someday and perhaps mine will be hacked to pieces because I've been critical of the way the project has been run, but really, it doesn't matter much to me. 2/3 of my kids have moved on from Minecraft and, frankly, will likely be far more successful in the long run than the Cringely boys. My kids understand the concept of responsibility.

    8. Missing avatar

      Mike Doyle on July 7, 2016

      Happily waiting for what I know will be a great product!

    9. Missing avatar

      Gordon Helser on July 7, 2016

      If you get to the point where only the wifi servers have problems, could you please ship the non-wifi servers?

    10. Brian
      Superbacker
      on July 7, 2016

      Thanks for the update! Glad we're nearing the finish line. Looking forward to hopefully good news with next week's update!

    11. Missing avatar

      TWormus on July 7, 2016

      Looking forward to receiving the product, and will appreciate the regular updates.

    12. Missing avatar

      Christine Barker on July 7, 2016

      Here is my problem - We have heard this before.

      We are 8 MONTHS past the initial ship date. 8 MONTHS of my child developing past their desire to play Minecraft. 8 MONTHS of technology upgrades that make this project a "pet" of postponement.

      The Mineserver I backed did not need to have Pocket PE, or new operating systems or anything like that. The Mineserver I backed was glued shut 6 months ago. I could have done my own updates for the last 6 months. I did not back the newest and greatest of everything. I backed something that was a 99.00 server. Not a 300.00 server. I have backed and RECEIVED the Pine 64 TWICE since backing the Mineserver. That is a 15.00 computer on a board. I got what I expected. They now have the funds to develop it further. THAT is what Kickstarter is about. Kickstarter is NOT about someone receiving money to perpetually postpone shipment of a product because they saw something shiny that they wanted to add to it. Do that on your own time. Make a timeline, post it up for us, and DAMNIT commit to that timeline. Put what you have on the boxes and get them out the door. Then play with the leftovers and launch Mineserver 2.0. Or can you not do that because people will not have faith that you will get that out the door. Stop PLAYING. Start running a developing business.

    13. Heather Hope Monroe on July 7, 2016

      Hello, is this why we haven't received the server we ordered before Christmas? Or is this something different? I haven't been following any updates on kickstarted, I just realized we were still waiting and thought I would check on what is happening. :)

    14. Benjamin Atkinson on July 7, 2016

      Thanks for the update! Keep up the good work! Hurray for Minecraft PE support!

    15. 10joey10 on July 7, 2016

      I'm going to be straight. This is what I mainly want. A 1.8.9 spigot server. That's what I want. Just offer that and I'll be grateful.

    16. 10joey10 on July 7, 2016

      Thank you. It seems like you read my message. Lol. Maybe not. But thanks for the update.