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The biggest adventure of all time, from your front room. A challenge based on historical events and mysteries that will test your wits.
The biggest adventure of all time, from your front room. A challenge based on historical events and mysteries that will test your wits.
The biggest adventure of all time, from your front room. A challenge based on historical events and mysteries that will test your wits.
804 backers pledged £144,208 to help bring this project to life.

Shipping Status (please read!)

5 likes

The Enigma box, as you already know, is a very complex project. Months of preparations, numerous manufacturers, many components that need to be assembled correctly, different translations, sizes, numbers etc. We are doing our best to organize shipment in the safest, most convenient way and it does take time.

Current status of shipment

The first wave was shipped last week and, at the moment, we don't know when exactly the 2nd wave is going to be on its way. We are monitoring the whole progress (tracking numbers, dealing with potential errors, custom duties etc.) of the 1st wave and would like to be sure that everything goes fine before dispatching the 2nd lot (that includes the App and some other tech components).  

So then...During this week around 100 lucky backers in the US will receive the Enigma Box Deluxe!

Please note: If you haven't received a tracking number from DHL this is because your box hadn´t been dispatched yet.

What happens next

here will be 4 or 5 waves in total and, as mentioned in one of the previous updates, we are starting with the farthest locations from our warehouse. The waves will be spread over a few weeks eg.: if you live in Europe you should expect your box being dispatched in 2-3 weeks at the earliest. Dividing the whole shipment into a few waves is giving us confidence of being able to control the entire process and deal with occurring incidents immediately. DHL are very professional and we trust they will do a great job, but we cannot guarantee any delivery dates, it is not down to us once the boxes are dispatched. So, if you are worried that the delivery of your box takes too long or looking for the exact delivery day, please refer to your tracking number and contact DHL directly.

The App

Very soon you will receive an email with your login details. Only with that info you will be able to successfully log into the App. Accessing the App will allow you to see some 360° scenarios and a few other features but, because the App is only a part of the game, it will only work fully with the box.  

You can download the App on your mobile here: http://www.theenigmabox.com/get_app  

We really appreciate your patience guys!  

The Enigma Box Team

Matt, justwes, and 3 more people like this update.

Comments

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    1. Missing avatar

      William
      Superbacker
      on

      I was able to have DHL deliver to a local center. Heading home now with box in hand!

    2. Nicholas J. Corkigian
      Superbacker
      on

      DHL huh? They're notorious for collecting additional fees upon delivery. What happens if that should happen?

    3. Missing avatar

      Steven Valdez on

      Do you know when you expect to have the app login info available? Now that I've received the box, its kind of disappointing to have to wait to actually be able to use it and start solving puzzles.

    4. Todd Ellis
      Superbacker
      on

      So I got mine today! Any chance I can get my app login info?

    5. Missing avatar

      TJ Jackson
      Superbacker
      on

      Sounds like DHL can also hold packages for collection at shipment centers, which I may need to do.

    6. Lawrence Myers
      Superbacker
      on

      Yes DHL (international to USA) required a signature, but there is an option to schedule the delivery up to a week later. The option to deliver to a neighbor or "waive signature required" is not available. There was also an option to to change the address (and name), but I thought that option was too loose ended to consider. Since the game is so expensive I can see why a signature is required, just wish it could be designated to a neighbor.

    7. Missing avatar

      TJ Jackson
      Superbacker
      on

      People are saying that DHL is requiring a signature upon delivery, and can't opt out of it. For future waves, could you not require signatures?

    8. Missing avatar

      James Scott on

      Darn, was hoping to be one of those lucky 100 so that I could do an unboxing video for my channel. Maybe next month errr Wave.

    9. Erwin
      Superbacker
      on

      Funny, I have the strange feeling I read this update already before. Hope first wave all good well and the European wave will start soon :)