by Robert Mikelson and Grant Cox
Hi Andy, please let me know if you took the upgrade and your paypal email address, so I can check where it is.
hi Robert, I have not received my 3D scanner? or how do i get refund ?
did you take the upgrade?
Hey I NEVER received my scanner. Are you people ever going to ship them? I know that I cannot be the only person who you people have not shipped the scanner that we backed to.
Hi Yehuda, can't find you on the list. please let me know from what paypal email did you take the upgrade.
When was my scanner upgraded and ever shipped, what's the tracking number?
Guess you missed about the upgrade. In brief, the initial idea was that the scanner would be made of laser-cut pieces of polycarbonate and the user would use his own webcam, as you can see in the initial kickstarter video.
But during the development we understood that such such setup would bring rather poor scanning result and decided to make the housing from ABS by injection molding and include a 5MP, FPGA-controlled camera, yet this update came at an additional 99eur cost. About 90% of backers took this update.
Hi, please email at email@example.com
Dear Robert & Grant
I didn't receive the email which I believe my antivirus incorrectly put that into the junk box for some reason. I guess that's why I am not aware the original upgrade as well. May I know which email I shall use to send my address?
Justin, don't see you on the list. did you take the upgrade?
Hi, I'm still waiting for my scanner. Was it not sent out in the last batch? Have I been missed?
Hi Joseph Auyeung, yes, we got the payment, bet we didn't have your full address, nor you answered our emails. So please confirm your full address and we will send the scanner next week.
I have paid for the upgrade on 3 Oct (Paypel ref : 8SC07016W5585213L) which you have acknowledged also. But I still haven't received my scanner. Can you please check?
This user's account has been deleted.
Please contact me if you are interested in the upgrade. if not, we will be shipping out the non-upgraded scanners closer to the new year.
a-iwade, did you take the upgrade?
hi, can't find you on the list. did you take the upgrade?
Hi guys, still have not received anything, can you please send me the tracking code? thanks!
It is 11/17 and I have not received any tracking information nor an email from you regarding my scanner. So the last scanners have clearly not been shipped out. Where are we with this project gentlemen?
morning, please inform at least your name and paypal email, so I can look you up on the list. :)
so far I believe all upgraded scanners have been shipped, exempt for 4 people from Japan, who did not confirm their address and do not answer emails.
Did you send a scanner to all backers?
Did you ship a scanner?
Please inform a chase number.
Hi Alan, yes, # RS063622868LV
Is my scanner in this batch then? No word of any tracking numbers and the week is nearly over...
Yoshihiro Ota, according to my list it was shipped on 25.07. to your address with the #RS70330675LV , you can check it here http://www.track-trace.com/post , but then it was returned to us on 13.10.2015 , because Japan's post was unable to deliver.
You guys still owe me a refund or a fully-equipped scanner. Failing to respond will force me to publicly post our private communications on the matter which will verify what we agreed to.
I'm afraid my scanner did not be arrived yet and I have not mentioned for tracking number.
Is my scanner included in this batch?