Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I've had my knives for a while and am very happy with them. However, sooner or later any knife will need to be sharpened.
Someone asked for a recommendation on the grit of whetstone to use. Could you volunteer that information?
Also, I'd like to know at what angle the blade was sharpened. With an Asian knife, I'd expect 15 degrees, with a European knife smith sharpening it, I'd expect 20 degrees. Since this is an international project, it's not clear what would have been used. So, which is it? If another angle was used, could you share that?
Have an missing delivery too... please read my KS Message
Hello again, it's been a couple weeks, do you have an update on this for me?
Thanks for the reply, appreciate the update and I'll be glad to wait patiently for resolution.
We did sent the request to our logistic partner in Germany and they will get the German post reply within 72 hours, do not worry if it is lost or stolen from the US post you will be re-sent your perk but this has to be done after the reply comes from the German post and kindly we ask you to give till Friday to sort your post in US.
Hello, I've sent a couple of follow-up messages via the KS message system regarding my shipment. The US Post office lost the package and cannot find it. Can you tell me how to get a replacement or a refund at this time? Thanks!
The best knife I have ever seen let alone owned. I had no idea how important a quality knife was until now. My only regret was not buying more. When I get a loan paid off I'll see about buying more.
Our team member was in Germany and regarding your post we have forwrded the Logstics you will be sent the orignol post slip to your eail too apart they will ask the German Post to make sure to return the post back to Germany or to hand it to you as its still in USA and the returned posts have been reposted to the address, but the post which never cae back it is now asked to be returned or to be handed over to US addess. They will be contacted by the German post within 72 hours
Hello again, like those last two commenters I also still have not received my knives here in the US. I've filed a tracking request with the USPS but that was a month ago and the last tracking number info had them in NY and I live in Washington DC. So I don't have high hopes at this time that this shipment is viable. You can plug in the tracking info to verify yourself. How would I go about getting a replacement as I never received the originals?
Could u kindly send the post slip that you sent to youkauf to Germany as they have not yet received your post till yet.
@Mattew @ Juise Box ,
We have checked the online tracking and it appears this message
The recipient could not be reached; the shipment was recorded. It is currently in service in the United States or has been made available for pickup.
We request you both to kindly contact your local post the German post slips have been sent to your email which you can take to your local post office and ask about your post.
2= We have asked your logistics to kindly inquire regarding the post and we will update you about the status as we receive it from Germany within 72 hours.
I still have not received the knife. There is a message with a tracking number, but when I open the link I get a German web page and I have no idea where the package is. The package was listed as being shipped in december.
sooo... i never got one, or a message saying anything about shipping or tracking.. i got to pick out the knife i wanted.. so that's cool... what's up?
@IBUTT DISEÑO team
Can you tell us that whether Damascus steel is used to produce the knives? I believe many of us are not looking for knife that only got the Damascus pattern.
If they are not using Damascus steel, could you please arrange a refund to those who are misled by the information you provided in the campaign?
@ Jeff LaFlamme,
We have asked the Logistic team about your knife could you kindly check or provide the tracking Nr along with the postage dats as youkauf has not received the knife yet. Kindly check the c=online status for your returned knife.
Ok, so I purchased the wrong knife. You emailed me saying that I could return it for an exchange and pay the difference. followed your instructions and emailed details, it's been over a month and I have heard nothing since. Could I please have an update (requested w/out response)?
It seems that the creator does not really know what a damascus steel actually is. The damascus steel is a compound of different steels in layers. While the core of the blade is supposed to be VG-10, at least one other steel must be used to create the damascus steel. That is, if the blade is real damascus, not just a pattern created on the surface. The VG-10 steel itself wouldn't create the damascus pattern.
We made it! It took three attempts with the tracking code, but here we are.
The knife has arrived, magnificent. It is worth the wait.
Got my reward yesterday. Excellent product quality! Thanks!
Today I received My knife... Rally Sharp and good feeling in hand....
Now I can deliver My Christmas present :)
Please, could you tell me what's the ideal whetstone? Can I use 8000?
Received mine today. Greak looking and really sharp.
Knives received, looks and feel fantastic!
Received my backer knives today - fine and nice work, thumbs up! :)
You first answer was "Well the material is VG10 the pattern design changes depending the design you give but the steel is VG10". If you would present us with the "secret" who's the maker of the steel and how it's made a lot of us might feel more confident about the material.
@Maurizio, We hope that it will be delivered to you by tomorrow depending on the local post
Chiiara your tracking Nr has 2 digit missing which will be resent as we received them via whats app from Germany so we have asked them to resend the pic , apart within Eurpe you will receive it by tomorrow as they were posted on 9th of Jan.
I just received the tracking number and it does not exist.
I just received the tracking number...finally they are sending the tracking numbers via email ... from the German shipping site it seems that the package has reached the destination country (Italy) ... now I wait to see how much will pass before delivery by Italian post office
Hi. I still have not received a tracking number either. Would love an update. Thanks.
I still haven't received s tracking number - are there any updates you can provide?
@Chris Dias !Thanks alot, we are thankful that you liked the knife and it was gr8 to see how you had unboxed the knife .... Thanks
The shipment was shipped on 9th our team is in Spain and the post was sent via youkauf from Germany they update the tracking . We are waiting from them to post the tracking we have requested them to either scanned and email us all the tracking so we could post or send us via Correos so we could provide you with the tracking Nr. We inform you again that all the post has been posted dated 9th of Jan.
@ Matthew you requested both chef knives and if u see both are identical do you expect to have both different? The knives are made of Vg 10 steel @ Matej they are Vg 10 its not a pattern printed knidly do check the first reply to your question it was answered before and again it is answered today.
I also ask again and hence join Matthew and others; is the blade actual damascus forged layers as advertised, or just a pattern on the surface?
I haven't received a tracking number either, what's going on here?
Are these actually Damascus steel blades because I bought two and the pattern is near just about identical like it been etched on?
I thought we were supposed to get our tracking information earlier this week?
Hey, I got my knife and posted an unboxing video!
I haven't received any tracking number or update, despite the pre-Christmas pledge level.
Hello. I didn't receive any tracking number yet.
Did you get all the informations from your logistics partner?
@ Eric J. our advice would be to kindly contact your local post office or please check the mail box if they left the notice for the pick up .
I've gotten the shipping notice, that showed it arrived in US and was sent out for delivery on the 20th of December but I haven't received the package as of today, the 10th of Jan. Can you tell me how long it's taken to deliver in the US after it departs the center in NY?
Yea I'm wondering as to when I'll receive mine as well
@Maurizo , The shipment was shipped today on 9th of jan. you will get the tracking Nr. by tomorrow evening as our team awaits to receive them from our logistic partner .
The shipment is complete? I don't have any tracking number...
@Alexis I got the cleaning cloth. Nice added perk but it's about 1/4 the size of the standard one that you'd see for cleaning glasses so kind of iffy in its usefulness. Used my knife for the first time today and it's a really amazing piece. My only criticism is that it seems to be balanced about 1/2 inch past the bolster into the handle but I like my kitchen knives a bit on the heavy side so it's only noticeable when actually testing for balance and feels fine when in use
Thank you and by Tuesday the last shipment will be dispatched.
@Alexis the black small cloth is the cleaning cloth its to dry it properly.
Got my knives, extremely sharp like the advertised.
I just wonder, did anyone receive the cleaning cloth? Not that I really need it, but it was the first milestone I think.
I just got mine, beautiful knives and very sharp