Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I sorry to hear you haven't received yours. We don't really have much control over the post office unfortunately. I will issue your refund now. I think you will find that the Nutter was on kickstarter for £30 and £35 pounds where they are now selling for £40 retail. You purchased a ltd edition version with engraving and titanium bit which isn't available in stores.
And now I see they have them on wiggle for half of what I paid. This is bs.. Kickstarter product is usually sold for cheaper than retail. You are ripping people off.
It's Nov 27th and still no product? I see a lot of people received theirs. How do I get issued a refund?
It's been a month and I still haven't got mine in Taiwan, what should I do in this situation?
I love the tool it work so amazing!
I still havenÍt got mine in Hungary and I'm starting to give up hope...
Still awaiting mine in Australia. I was in Pledge 2 so it's nearly been a month since shipping and I've noticed, Jay in the comments below mentioned he's received his in Australia. Is there anything I can do on my end to chase it up?
I see wiggle are now stocking the tool, congrats. I just purchased a second for another bike.
Just received mine in the Netherlands.
Looks useful and feels awesome, but will have to put it to the test, though I am convinced it will stand that without fail.
Arrived in Australia! Already used...works like a charm! Thank you :)
Awesome tool. While waiting at a bus stop I needed to adjust my seat, took 30 secs. The tool is very well designed.
Got mine in Pennsylvania, USA. Just in time for fall teardown, should be perfect test. Btw, Product looks great, Thanks for taking the time to get it right.
I'm in Australia and still haven't received mine :(
Received mine in the UK I absolutely love it!!! Thank you so much.
Received mine today (west coast USA). All in all, excellent, build quality is very high, stitching on the leather looks decent. Only one complaint, the Velcro for attaching it to the frame/seat I wish it was a clasp of some sort. Other than that it is an excellent product. Its a minor concern and overall I am very happy with the product.
I do wonder why people continue to run kickstarter projects when they have to put up with whinging Muppets
hmmm I don't know how that could have happened as I packed every single one myself, and it is not possible to pack a book sleeve without putting something inside it first. But I will send you another one out.
i just managed to receive an empty carton with my adress on it and nothing else. its great, not like this isnt months behind schedule or anything.
contact me to make things right. figured i wouldnt at least have to bother with this anymore, but no, now i have to run after my package too. great work... not.
Excellent received yesterday, now just have to keep it a secret from my boyfriend till December! :-)
Received it in the Netherlands. Thanks Mark, it's a great product.
Received my Nutter this morning and I must say I'm mighty impressed with it.
Many many thanks go out to you guys for one of my most favourite Kickstarter projects.
Finally got it this morning and love it, it fits well on my brooks saddle
Nutter arrived today :) had it about 30 minutes before it's first use to adjust my front brake which I had been meaning to do for weeks :)
At the risk of repeating myself - any update?
Aug 22nd mark says " I'm currently in Hong Kong and fly back to the UK tomorrow morning. I will update you when I am back in the UK and have some more info. " So Mark has no info for 3 weeks?
Been three weeks since your last update/comment. All is well?
Even an update on where the project is at and the issues with the samples would be suffice to keep backers in the loop and know our pledges are being effectively used.
The manufacturer has made a few small errors which have to be fixed. If I just go ahead and say "that's fine" then I will end up sending out a product that is not as good as it could be. Sorry I know time is ticking by I do sincerely apologise for the delay. I am trying my hardest to get it finished and out to all the backers but the changes are being done at the manufacturers end. I am hoping the sample that arrives tomorrow should be the final.
you used the "final sample" on the June 9 then on July 10
whats going on here?
when will we get this ?
I will be posting an update as soon as the final sample arrives early next week. Then manufacture should begin. Will send info as soon as I have it. Thanks for your patience.
It's been almost 3 weeks since the last update. Anymore news on whats going on?
i would love an update on when you are going to start shipping. since i am in europe, and this was intended as a present for the first weekend in august, i think this might start to run a little late here... considering it was a may-delivery you started out with...
... thanks in advance for a reply, i guess......
New update to come very shortly. I'm just waiting upon a few last details from my manufacturer. Should have a few video clips also.
How is the manufacturing going? We haven't got details in a while and I would love to hear some good news about the Nutter!
The jersey are just about finished being produced and will be shipped out together with the Nutters. Update to follow shortly with more accurate shipping date once production of the Nutter begins.
We are going to be shipping all pledges out at the same time. The final sample is currently on its way to me and once signed off production will start. I will post an update once production has started with a more accurate shipping date.
what's going on with the Jersey?
Hey Mark! Hope everything is going to plan. I'm planning an epic bike trip in late July and I was wondering if there would be any option to get things shipped out early? Cheers!
Any chance of an update and how you're going with shipping plans?
Good news, all pledges receive a pouch and tool bits:)
Having backed at the basic level, I'm now kinda regretting not ordering a pouch. Any chance of upgrading before they are sent off?
If there are jerseys or prints I would be interested too.
Cheers Simon, will do!
Can't wait to get my Nutter! If you end up with spare jerseys or prints to sell make sure you let all us investors know. I'm sure I'm not the only one who wished I'd splashed out for the package that came with it. Congrats on reaching your goal!
Woohhoo! Congrats guys!
Yes I will be sending out a survey after the project has come to a close, that will allow you to stipulate what name you want engraved.
Hi, will I have a choice I what name I can have engraved on my Nutter?
Unfortunately there is a 8 week lead time for a sample of the jersey (the same lead time as the production run which is quite strange). So we are not actually going to have it before the kickstarter campaign finishes. Sorry about that.