Last 24 Hours! Check Your PledgeManager Survey NOW!
We close the Deadlands PledgeManager tomorrow afternoon, so this is a "Last Call" notice asking you to log into your survey TONIGHT for one last check!
Please Look at Three Things:
1. Your address is correct.
2. Your rewards are correct. If you pledged for both Deadlands Kickstarters, make sure rewards from both are showing in your receipt list (look at the receipt, not the first page of the survey).
3. Your survey is complete. If you are taken immediately to the receipt page, good! If you see anything else, you need to complete the survey. As of this posting we have about 150 backers with incomplete surveys.
If your survey is not complete we cannot ship your rewards. If your order is shipping to the EU, Australia, or Canada, it cannot ship in the "friendly" way since that depends on bulk shipping. Be sure to check with your friends, and make sure they've checked their PledgeManager survey, too. If you miss the cutoff, don't fret. We'll still get your rewards to you...once we know where to send them. :)
Shipping Begins April 17th!
Yes, we know that's Easter Monday, and most businesses are closed. Our dedicated warehouse crew is working that day! That's the good news. Now for the potential delays...
Orders receiving the Whiskey Box will not start shipping that day. We're in the final stages of testing the special boxes we ordered to ship the Whiskey Box, but they are not ready yet. We want to make sure these VERY special collector's items arrive undamaged!
All other items should arrive in time for shipping to begin on all other orders. There are some still in transit to the warehouse, including print stretch goals like bookmarks, cover prints, Classic Folio, and Paradise Lost adventure.
We know not everyone pledged for physical rewards, so we try not to post too many Updates on the shipping process here. Go to the Comments section of the Kickstarter to find out the latest news.
As always, if you have any trouble with the survey or any questions, email firstname.lastname@example.org. We can't wait for you to see these beauties!