As you can guess from the title it isn't news anyone wants to hear. After another couple of weeks chasing EPCC I have received the below email:
Hi Kirk, We have just been informed by our contact at Keen Hong, who is packing your project, that even after confirming with photos, the seals have been affixed to the tucks upside down. Please see attached photo. We will correct this error, unless you would prefer to leave the seals facing the direction in the photo. We assume you will not want this, but want to be sure we know how you would like to proceed, based on your time constraints.Please let us know how you would like to proceed and we will correct this error. Again, we apologize for this unexpected delay. Thank you, Taylor
So, as you can see from the image the seals have be placed on upside down even though they confirmed to me by photos which way up it should be....I'm so angry.
I'm waiting on them to come back to me with answers and timeframes. I know this will add even more time to getting these into your collections but I want them to get it right.
I'm so annoyed and frustrated that there is nothing I can do and it is all in EPCC hands.
I can only apologise for the further delays and I'll keep you all updated as and when I know more.