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Semi cooperative and highly competitive board game, set in the legendary town of Nottingham
Semi cooperative and highly competitive board game, set in the legendary town of Nottingham
6,762 backers pledged $537,093 to help bring this project to life.

Shipping update #3

Posted by Final Frontier Games (Creator)
58 likes

Hi everyone!

Hope you are doing great!

We want to give a quick update on how are things going with the fulfillment so everyone will stay in the loop.

USA + CANADA + SOUTH AMERICA

First we want to apologize that fulfillment of USA, Canada and South America hasn't started yet. Our original estimate was that the games will start to ship out around the 15th October...

QML needed some info from us, but the fact that we were in Essen at that time, we weren't able to reply in a timely manner and QML did the right decision of moving other Kickstarters to the delivery pipeline while they were waiting to hear back from us.

They are now wrapping up the current project and delivery of Robin Hood should start by the end of this week/early next week.

Again sorry for this, this one is on us. On the bright side however, we are still ok with the promised delivery date which was November :)

ASIA 

We were informed that Asia is starting this week.

AUSTRALIA

Our latest info is that only 5 orders are left which will go out on Wednesday when the post office re-opens. Everything else is either received or in transit towards your location.

EUROPE

Spiral Galaxy have sent out everything before Essen. Most of you have received the games (and thank you for the wonderful comments you've been posting online!) or are heading your way. 

If you are from Europe and in the next 2 weeks you don't receive the game, please contact us and we'll see what's going on.

MACEDONIA

We've picked up the games from customs this morning and you should be receiving an email in the next day or two. As usual, we will deliver the games to your address or you can stop by at Goblin Games for a pick up. We'll email you the date and time for this one :)

REPLACEMENTS REMINDER

We want to remind you again, if you have some missing pieces or some damages to the components, please write us at replacements@finalfrontiergames.com and we'll sort the issue asap.

Those of you who already emailed us, they are all logged and processed by our fulfillment partners. You should be receiving (if you haven't) the components soon.

Thanks everyone that stopped by at out booth in Essen! It was a pleasure meeting you all :)

Cheers

Johan Stanleyson, Creoterra, and 56 more people like this update.

Comments

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    1. Missing avatar

      Rosa Wickham
      Superbacker
      on

      Any updated info on shipments to the U.S.?

    2. Missing avatar

      Kenny Li
      Superbacker
      on

      Europe's backer here, not received my game yet. Only just noticed. Any complications?

    3. Bobbi Rene Nix on

      Can we get another update? I’m in the USA and haven’t received my copy. Saw there was a delay update but thought for sure I’d have it by the end of the year.... ?

    4. Missing avatar

      Fizz Brown on

      I have not received my game.

    5. Missing avatar

      Big Guy on

      I have not yet received my copy of this game in the U.S.A. Who do I contact to find out the status of my shipment. Updates indicated they may have gone out in November 2018?

    6. Missing avatar

      Wendy Silva on

      I still have not received my game. It is DECEMBER 22!

    7. Missing avatar

      Martin Huseby on

      Hi, I havent received my copy yet. Who do I contact?
      Regards
      Martin

    8. Missing avatar

      Micah on

      Hello,

      I was just wondering if you had another shipping issue? Your last statement says these should be delivered around November. It’s December 13th now and I haven’t seen or heard anything? Just checking in thank you

    9. Missing avatar

      Larry Flowers on

      I have never received my order either.

    10. Missing avatar

      Robert Chapman on

      Hi my game has still not arrived and I can see lots of other people are in the same predicament. I am european so should have received the game by now. I went to aldershot today and the gaming store had a copy of Robin Hood on the shelf. This is very unsatisfactory and I am seriously thinking I should give kickstarters the boot.

    11. Kevin Ramsamy on

      To all the people being misled by Final Frontier Games, Contact QML directly for assistance.

    12. Kevin Ramsamy on

      Kevin Ramsamy

      December 4, 2018

      No tracking information?

      user avatar
      Final Frontier Games

      December 4, 2018

      There isn't tracking number for your order

      user avatar
      Kevin Ramsamy

      December 4, 2018

      This message from QML:

      Hello Kevin,

      Thank you for reaching out to us, and I'm sorry to hear that you have yet to receive your pledge! I have looked into your order and it appears that, due to a packing error, your order was never processed. We apologize for the inconvenience this has caused you and your order will be reprinted soon for processing. You should receive an email with a new tracking number shortly after your order has been processed. Please let us know if you have any further questions, and I hope your package is well received!

      Best,

      Ali
      Customer Service, Quartermaster Logistics

      So I had to sort this out myself?

    13. Missing avatar

      Nuttapon on

      I did not receive the game and tracking no. or anything else. Any suggestions please? (Bangkok, Thailand).

    14. Missing avatar

      writethemillers@comcast.net on

      Any word on shipment? The last update I received was November 5th. At that time you said we were still on track for the promised November ship date. It is now December. Please advise.

    15. Missing avatar

      Steve Stinnett on

      What is the update on shipping to the USA? It's end of Nov and still have received no notification of when I can expect my game. Your last update said it would be delivered in Nov.. not happening for me. Can someone update on shipping status?

    16. Kevin Ramsamy on

      Hi. My copy has still not shipped. you guys busy selling stuff (exclusive ) at Essen but not honouring original purchasers??? pretty poor business ethics

    17. Missing avatar

      Benjamin Gerard Turner on

      I received mine a little dinged up... what do I do?

    18. John Stout on

      @jeff at Essen is a valid reason, if they don't grow the business then we never get expansions.

    19. Missing avatar

      Christopher Stackhouse
      Superbacker
      on

      I have not received a notification yet. Has shipping started? Last I heard, QML was shipping Fireball Island, then Dinosaur Island. Is Robin Hood before or after?

    20. Roberto Domínguez on

      I recibe my notification yesterday, but I was wondering if anyone recibe this:

      Your shipment contains the following items:
      2x Robin Hood and the Merry Men - DELUXE Edition

      2x?? Why?? It comes on 2 boxes??

    21. Trey Elliott
      Superbacker
      on

      Still haven’t seen a tracking email or anything. Should I be concerned? : /

    22. James Eaton on

      Queensland Australia no copy yet or email

    23. maxx
      Superbacker
      on

      Received mine today (NZ),unfortunately the game board is a little broken (have emailed through), but it happens and will be looked at. That aside, the quality of the components are amazing and am very excited. Well done on a great product and what will be a highly entertaining game.

    24. Grian the Rogue Rabid Squirrel Slayer
      Superbacker
      on

      @ Final Frontier Games: You do realize that QML was at Essen. Ummm... Yeah...

    25. Missing avatar

      David on

      Recieved last Friday (Australia), well packed and in perfect condition. Haven't had a chance to play yet but it looks fantastic, can't wait to try it with my regular gaming group. Well done & thanks!

    26. Karsten Kutterer on

      I really hope this arrives before Thanksgiving. I've been telling a bunch of family I would be bringing it. Crossing my fingers :)

    27. MegaProtoMan
      Superbacker
      on

      @Jeff you have serious entitlement issues...

    28. Rick Mann
      Superbacker
      on

      I look forward to playing it at xmas in Canada

    29. Missing avatar

      Brian Smith on

      Received mine in Dublin. Fantastic game... great components. Congratulations on a job well done. Brian

    30. Final Frontier Games 4-time creator
      Superbacker
      on

      @Jeff, sorry you feel that way. By reading our updates you can tell that we were trying our best to start delivery of this game 1 month ahead of what was promised. Unfortunately for some regions we didn't succeed and we will have to settle for "on time" delivery.

      However, it's our fault that we didn't update you 4-5 days ago about the delay of the US shipment. It was an error in judgment but we wanted a more concrete info first.

    31. Jeff
      Superbacker
      on

      It is annoying that "We were at Essen" is considered an acceptable excuse to forgo your obligations to your backers.

    32. Missing avatar

      Blayne Riffle on

      So we go from early delivery to on time delivery? Not a problem at all! You're doing great, your communication is superb, and I'm glad I'm in for Rise to Nobility as well.

      You've been the beat company on KS I have dealt with. Thank you and keep bringing us more awesome games.

    33. Missing avatar

      Ian B on

      Appreciate the update. Bummer that the shipping was delayed, but I had actually forgotten it was supposed to go out in October, so no worries. :P

    34. John Stout on

      I just want to say that as an American I am pissed that we arent shipping first, we are American how dare you!! (Sarcasm)

      Oh wait, yea i'm totally happy that the company decided to move someone ahead and get some games shipped instead of sitting and doing nothing. My game will ship, my game will probally sit on a shelf for a bit before I play it anyways.

      Thanks for the update.

    35. Missing avatar

      Darryl Pettit on

      You have to eat your Haggis first....lol

    36. Lee Schmitz - Geek City USA
      Superbacker
      on

      Thanks for the update!

    37. Missing avatar

      Hugh O'Donnell on

      Scotland here and still awaiting my copy (:-(