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Send out the physical items!!!!!
Oh look... The Camouflaj twitter feed is again promising an update "soon" to someone. Of course, that's the same thing Ryan Payton said back in June when I made a comment on twitter about it... then blocked me when I called him out over two months later in September when there was no update.
This is completely unacceptable. The fact that they shipped an edition of the game to people (for a version that didn't even exist when the kickstarter began), that includes one of the main items that physical backers are supposed to get is a load of crap. Good luck getting any funding for future endeavors after this failed promises campaign.
Seriously? What's going on with the physical rewards? I backed the 125 tier and I have received NOTHING!
The estimated delivery was SEPTEMBER 2012! 2012! That was FOUR YEARS ago!!!!
best part is...the people that bought the "Contraband Edition" from NISA got everything in the Collectors Edition months ago...
I got a refund for my unfulfilled collector's edition
anybody in the UK, you have rights laid out in the Sale of Goods Act 1979. Quote these rights and be prepared to take legal action if Camouflaj don't honour your refund.
There should be similar litigation for other countries - look it up, talk to legal representation and fight for your rights to not be ripped off.
I guess it's nice that we have the "Final print" PDF of the Manifesto (thx JediaKyrol for the heads-up!), I just wish someone from Camouflaj had bothered to be the ones to announce it... let alone tell us whether or not they'll actually be fulfilling the physical rewards...
So checking my Humble library...noticed I now had République Manifesto CH 1-5 (FINAL PRINT VERSION)...so I guess "technically" I got what I backed for... ... ...just have to print it myself.
... ... ...Actually...I don't ever remember hearing if the $5,000+ backers ever actually got what they backed for.
I am also short my CE. No replies from the support mailbox either. Reached out several times starting around March.
@Mike Waters: See my post below about contacting the WA Attorney General. They've dealt with Kickstarters before and this is exactly the sort of thing they're meant for.
I will be seeking an attorney for this next week.
If there is anybody else who would like to coordinate a legal case against Camouflaj to recover our money, please email me: fuelforairplanes[AT]gmail[DOT]com.
I have just received a reply from Kickstarter who have simply said that I should seek an attorney, which is what I will be doing it Camouflaj don't respond to my formal email requesting a refund.
I've also reached out to Eurogamer to make them aware of the situation - I would advise that everybody else who is affected by this take the same course of action - seek an attorney and make the gaming media aware of what's going on. If enough of us contact the same outlets I'm sure they'll run the story which will force Camouflaj to respond at the very least.
For all the backers still waiting for physical goods:
If Camoflaj hasn't been responsive, has anyone tried filing an official complaint?
Camoflaj is based out of Washington State, and the attorney general there has been very vocal about making sure crowdfunded projects fulfill their obligations. (See: http://www.atg.wa.gov/news/news-releases/ag-makes-crowdfunded-company-pay-shady-deal )
The Washington AG's office has a pretty straightforward online complaint form. Perhaps if enough people write in it can force Camoflaj to respond.
Reached out for to Camouflaj back on July 17th asking about physical goods, haven't heard anything back as of yet...
The Careers and Contact pages on their website don't lead anywhere.
Surprise surprise, I bet they're in receivership.
Good riddance, but where the #### are our goods?
This is so disrespectful.
We need to find actual contact details for Camouflaj to call them and discuss this matter
It's now August 2016 and i've not seen news or seen any posts about when the physical CE will be sent, can you please let the community be aware of any problems with an update on the campaign.
To claim your game use the email address associated with your Kickstarter account at
What's the latest word on Physical CE bring shipped?
Ryan has said on his twitter that they had some production issues and there will be an update soon. Not sure why they couldn't be bothered posting that here though.
Hi! I noticed only recently that this game is out (finally), but I have received no correspondence regarding how to claim my copy of the game. Does anyone here have a link I could follow? Thank you in advance.
Does anyone still even work at this company besides the owner? It seems like they've put out a single game in 4 years and it didn't seem like their team was small. It seemed like at least a dozen people. I don't see how a company could sustain itself on a single game for that long.
I emailed camouflage about a week ago about the physical goods being shipped out, and I've heard nothing back. Very disappointing. I've listened to every single one of their podcasts that they put out and I just expected a little bit more from them for some reason.
Zeanith, I absolutely agree.
This is disgusting. Some kind of communication needs to be made back to the backers.
I've backed over 20 kickstarters, and this is the only one that has really screwed me over. I couldn't play it on my ipad when episode 1 came out, I didn't even know that the game has been finished for a super long time now (and already discounted), but most importantly, there's STILL NO WORD ON OUR PHYSICAL GOODS!!! WTF is wrong with you people?! COMMUNICATE WITH THE PEOPLE THAT ALLOWED YOU TO MAKE THIS STUPID GAME. I hope you're never allowed to crowd fund a game again, because this lack of communication is disgusting.
Somebody ought to update the Republique wiki to include a section on their controversial decision to continue to forego backer rewards. If their game is noteworthy enough to have a wiki, then it's noteworthy enough to mention that they took a bunch of money from people without providing the promised goods in return.
Gotta be honest, I would be happy to get even *some* my money back in exchange for no physical goods. I don't care about this game at all anymore. I cared about this game in 2012. It's 2016.
I've tweeted Camouflaj again to try and get a refund after this shitty treatment, but I don't hold much hope for actually getting anything back out of them.
Well, this has been a disappointment. Pledged in 2012, supposed to get the game a year later, in mid-2013. Been waiting FOUR years to get the full game before beginning to play. Received ZERO notification that episode 5 was available, or that the game was complete and ready to play. Tonight I got notified that the PS4 version was on sale—since when is there even a PS4 version?
Apparently the game has been complete for MONTHS now and some of that four-year development time was spent developing the game simultaneously for platforms that had nothing to do with what we thought we were funding here.
I didn't even back for the (apparently still not delivered) physical rewards, and somehow they still managed not to deliver what I pledged for. What a total disappointment this has been.
Nope, it's pretty disgusting.
They've gone back to ignoring my emails
Is there any update as to when the Collector's Editions are being sent out? The march 3rd update stated:
"Production is underway, and we’re aiming to get the packages out in early April"
It's now May 20th, and there hasn't been an update in over two months.
Hey, guys! I assume many backers here like dystopian worlds and Orwellian themes, and in this case, you may want to look at this game project: https://www.kickstarter.com/projects/warmlampgames/beholder
Just like 1984, the game is based on an actual oppressive society. Looks like the developers don't have a plan on how to deal with kickstarter despite the fact that their game world and atmosphere are brilliant. If you like the project, they can really use your help. I backed them at a high tier just like I did with Republique, because I really consider the project to be important.
Would love to listen to the latest Camouflaj radio, but unfortunately a .png file instead of the mp3 was uploaded :P.
From the recent update, it sounds like the collector's edition only includes the game digitally, not on disc. That's a big disappointment. I probably wouldn't have backed this project if I had realized that. I'm kind of disillusioned with Kickstarter in general. Sad to see the successful ones launch physically and digitally both, weeks or months before backer fulfillment is finished, and on platforms I'd prefer to PC. :(
I just finished reading this article by Ryan http://www.gamesindustry.biz/articles/2016-04-13-how-camouflaj-cheated-death-in-a-volatile-industry and it reminded me of just how difficult it is for any game to be made, especially with a small team.
So, to show my love for what you accomplished Camouflaj, even though I haven't received everything I was supposed to get with my $250 pledge (I still have faith that you eventually will send it all), I'm going to purchase the PS4 version of the game from the store.
Thank you for the game, and I look forward to the next one.
I backed this project to the tune of a bit over $500 but apart from the hoodie and a poster (which wasn't signed) I haven't seen anything else. Who do I contact?
Completed Ep5. It's been one hell of a ride, can't believe it has been 4 years. Looking forward to see what you do next, I hope you do at least one last podcast on République though ;).
Is this like, out and released now? Chapter 5 all done?
Noticed a ~2gb update on steam this morning before heading out to work, but the most recent KS update here was the exact opposite of being intuitive or informative..
As a Collectors edition backer, I'm satisfied that what I'm getting is worth the extra cash. Pressing a blu-ray isn't cheap, nor is that big book CE box. (a little too late maybe, but doublecheck the region settings on those blu-rays guys, a recent movie I backed lost a lot of money that way.)
Now that you guys are so close to release, when can we expect to hear about Camoflaj's next project?
they've replied to me now saying it's a different package and that they'll update to explain, but unless we're getting SUBSTANTIALLY more, I'll be asking for a refund because the price difference is over double. Ridiculous.
well...Contraband edition is almost sold out. Some clarification would be nice, guys...
Still no reply from Camouflaj support, PR, Twitter or on here.
This isn't how you run a business, guys.
I'm extremely annoyed about it.
I've sent them tweets and emails with no reply Jason.
This is horrible treatment of backers.
Would also like clarification on the Contraband edition vs the Collector's Edition I backed for $100
When do I get the damn book??? been waiting for like what now FOREVER!!!!
Seriously, Camoflaj?? This is awful
That's awful I paid $110 for the manifesto edition delivered to the UK.
$45?! What the hell?
@Wayne Sung : Discount? I just want to know what happened to the journal...Is it the manifesto now? What is the old manifesto now then? Do I have to buy the NISA release to get the thing I had originally backed for?
Just saw the NISA announcement of the Republique: Contraband Edition. Would we backers get any discount? ;)
So, the NISA online store is selling preorders for the Republique: Contraband Edition...which has the manifesto, physical disk, audio CD and collector's box...for $45.
Finally played episode 4, what an ending! Can't wait to play ep.5. I hope the Camouflaj team is okay after the shutting of Shinra Technologies...