Happy Christmas! Manufacturing done. Apologies again that your Smartibots aren't with you yet.
This is a quick update on where we are with production and shipping. It seems that since the last update, when I thought we would have been packing and mailing Smartibots last week, we have slipped another week, so packing and address labelling will start today (Christmas doesn't seem to be much of a holiday in China) with shipping happening at the end of this week, or on the 2nd. Everything finally arrived at the kitting factory at the end of last week. It seems the delay (to the circuit boards, which as you know were the only outstanding parts) was because the factory did some additional testing and reworking of boards that weren't working quite right.
The kitting factory seem confident that they can get it done in a few days, but I'm learning to take these assurances with a pinch of salt, so will update you again when they are all actually packed and in the mail. They are packing the kits to include the outer packaging for postage, and the postage labels, so they can go straight into the fulfilment system, without any additional handling. After they have shipped we are expecting them to take about a week to get to backers in the UK, about two weeks to get to folks in Europe and the US and about three weeks to get to the rest of the world.
Apologies again that you don't have your Smartibots today. If you need stand-ins I corrected a few typos on the single-fold and papercraft ones and here is a video you can show to recipients (that I shot at 5am before getting on a plane) that explains what they will be getting, and apologises that they haven't got it yet.
After posting the update I was really overwhelmed by the incredibly kind and generous comments that many of you posted. I wasn't able to respond at the time (because I had Precious cardboard parts to make, firmware to write and lots of testing to do) but it was, and still is, hugely appreciated, and made me feel a whole lot better. Kickstarter is a truly remarkable community and it is an incredible privilege to have the support of so many positive, empathetic and enthusiastic people like yourself.
Apologies again, thank you so much, and have a wonderful Chrstmas!