Dream Heist has been shipped out everywhere except for the E.U. If you live in the E.U., please read below for more details.
If you have any problems with your shipment, please contact us through Kickstarter message, as we cannot easily find or track comments on the kickstarter page.
Also, if you have any questions about the game rules or need more clarification, please send us a kickstarter message and we will get back to you shortly with an answer!
For backers in the U.S., shipping was done using USPS if you only ordered the board game. If you have a briefcase coming, it was done using UPS. In either case, the games or briefcases and games should have already arrived or will begin arriving any day. We randomly selected five tracking numbers and three of them were delivered last week, one earlier this week.
We will be sending everyone their tracking number through kickstarter message so please look there for tracking information. The tracking numbers will be sent out over the next few days, starting with domestic briefcase shipments. You may very well receive your game before the tracking number so please be on the lookout for your game even if you haven’t received tracking information. This is the case because we wanted to get the games out immediately and told the fulfillment center to ship first and send us tracking information second.
For international backers, non-E.U., your games were shipped using USPS international. The tracking numbers for your shipments will be sent to you through kickstarter message as well.
If you are a backer in the E.U., we’d like your feedback. Please send us a message through kickstarter after reading the following two options.
Currently, there are two options for shipping to you. The first avoids all VAT costs and means that your game will ship from within the E.U. (London, specifically). However, this means that we need to bulk ship all of the E.U. games across the ocean to a fulfillment center in London. After which, the fulfillment center will then label and ship out the games to the backers in the E.U.
The second option is to have our U.S. fulfillment center ship out your games immediately, which averages anywhere from 6-10 or 6-15 days, depending on country. This option will get the game to you significantly earlier than the first option. As for VAT, we can’t guarantee that you will not have to pay them. It all depends on the country. However, our research has shown that in most cases, the cut-off for VAT starts at roughly 20 euros and varies anywhere from 5-20% of the product. We will be setting the value of the games under the 20 euro mark so most of you shouldn’t have to pay VAT. If you ordered a briefcase, the value will be closer to 27 euros and you may have to pay anywhere from 1-4 euros in VAT to receive your game--if your country decides to charge you (again, this is country dependent).
Please send us a Kickstarter message to let us know if you would rather wait and have the games shipped out from within the E.U. or if you would rather we ship your game from the U.S. immediately.
We hope that everyone enjoys playing their first game of Dream Heist!
Reid and Bruno