When the Great Old Ones Greg Stafford and Sandy Petersen returned to Chaosium in mid-2015, the company focused its efforts on fulfilling its behind schedule and struggling Horror on the Orient Express and Call of Cthulhu 7th edition Kickstarters.
Over the next year we appreciated your patience as these projects were put back on track, and the rewards were finally sent out. Retail releases of Call of Cthulhu 7th Edition then began by early Fall 2016, and a line of new CoC products has followed on. We felt greatly honored it was announced that seven of these Call of Cthulhu releases were nominated in ten categories for the 2017 ENnie Awards.
Best Adventure - Doors to Darkness
Best Aid/Accessory - Call of Cthulhu – Keeper’s Screen Pack
Best Art, Cover - Call of Cthulhu – Investigator Handbook
Best Art, Interior - S. Petersen’s Field Guide to Lovecraftian Horrors
Best Cartography - Call of Cthulhu – Keeper’s Screen Pack
Best Monster/Adversary - S. Petersen’s Field Guide to Lovecraftian Horrors
Best Production Values - Call of Cthulhu – 7th Edition Slipcase Set
Best RPG Related Product - Call of Cthulhu: The Coloring Book
Best Supplement - Pulp Cthulhu
Product of the Year - Doors to Darkness
It was both wonderful and humbling for Chaosium to receive these nominations, yet we know it is more a testament to all the talented writers, artists and creators involved. To show our appreciation for all they have done it's now time to get out the vote FOR THEM. We'd love it if you could show your support!
In the last several updates we have talked about the cancellation of some of the Curiosity Shop add-ons and refunding backers for those cancelled purchases. Based on some feedback, we thought it best to focus an update specifically on what this means.
Here is the list of Curiosity Shop add-ons that are cancelled:
Innsmouth Gold ($15)\
Temple Edition Backer T-shirt ($15)
Arkham Sanitarium T-shirt ($15)
I pushed My Luck T-shirt ($15)
Gahan Wilson T-shirt ($15)
Call of Cthulhu Backer T-shirt ($15)
Gahan Wilson Coffee Mugs ($22)
Lovecraftian Bookplates ($6)
Dice and Dicebag ($6)
1920s Investigator Sheet Pad ($9)
If you have purchased any of the above listed items as an add-on, we will be refunding your money (including any postage paid) either as a store credit on chaosium.com or via PayPal (your choice). These refunds cannot be automatically sent to whatever original payment method you used for your Kickstarter payment. We cannot refund the money to you if you do not contact email@example.com with your preferred choice of refund (paypal or store credit). We will begin contacting backers about refunds via email if we have not heard from you, but the quickest way to get your refund is to contact us via our firstname.lastname@example.org email. We are not putting a time limit on the refund process. These refunds will not expire any time soon.
Can't you just send my refund to the paypal account I used several years ago? Unfortunately, we do not want to take the chance that the paypal account you used a few years ago is still valid, and is how you want to get your refund. We do not want to send money by just assuming it will all work out. Thus, we need you to tell us your PayPal account email if you want your refund via PayPal.
What about store credit? If you want your refund as a chaosium.com store credit that can easily be arranged by emailing email@example.com and letting us know your chaosium.com account details. Once again, we don't want to make any automatic assumptions as to what you want done, or even which account you would want to use.
What if I don't want a refund? A few very philanthropic backers have said they don't want a refund for their cancelled add-ons. They have our eternal gratitude for this very unexpected gesture of generosity. That said, we are not going to take anyone's silence as "I don't want a refund". We will assume you do want a refund unless you specifically tell us you do not want a refund.
ONE LAST THING: This evening (Pacific Time), all Backer levels from $40 upwards will be emailed a discount coupon for $10 off their purchase of Doors to Darkness, Pulp Cthulhu and/or the 4 Keeper Decks. We will be sending that coupon to the email address you used in BackerKit. That coupon will work as soon as we get the rewards shipped to backers and the items can then go live in our store.
As always, thank you for your patience and support.
Pulp Cthulhu and Doors to Darkness will start shipping this week. The 4 Keeper Decks will also start shipping this week, depending on your location. The printer has shipped the Keeper Decks (phobias, characters, events, and weapons) to our three fulfillment warehouses. The decks have already arrived at our Australian warehouse. The ship carrying the Decks to our UK warehouse (ship name MSC HAMBURG) is due to arrive in Southampton on the 17th of November. The ship carrying the decks to the US (ship name MOL CONTRIBUTION) has already docked, and so now we are waiting for the shipment to clear customs and arrive in the warehouse. Thus, here is how we will ship these three printed products:
Australian/New Zealand backers of the corresponding backer levels will get Doors to Darkness, Pulp Cthulhu, and the Keeper Decks in a single shipment.
European backers of the corresponding backer levels will get Doors to Darkness and Pulp Cthulhu as a separate shipment from the Keeper Decks.
US backers of the corresponding backer levels will get Doors to Darkness and Pulp Cthulhu as a separate shipment from the Keeper Decks.
"Rest of the World" backers of the corresponding backer levels will get Doors to Darkness, Pulp Cthulhu, and the Keeper Decks in a single shipment.
What if I want to buy the printed versions of Pulp Cthulhu, Doors to Darkness, and/or the KeeperDecks? We will start taking orders for all three of these items on the chaosium.com website in a few days. All Backers levels from $40 upwards will be emailed a discount coupon for $10 off their purchase of one or more of these three items. We will be sending that coupon to the email address you used in BackerKit.
Refunds for purchased add-ons continue If you have not received your refund for any purchased Curiosity Shop add-ons like the dice, mugs, t-shirts, and/or Innsmouth Gold, please email firstname.lastname@example.org with your paypal email or chaosium store credit preference. Also, we have made the t-shirts and mugs available (at cost) on Redbubble.com if you really still want to purchase them.
As always, thank you for your patience and support.
As noted in our previous update, all Backers who were to receive a free set of Gahan Wilson Coffee Mugs as part of the 400K Stretch Goal are instead to receive a free hardcover printed book of the 7th edition scenario book Doors to Darkness. People who paid for the mugs in the Old Curiosity Shoppe will be refunded, either as a store credit on chaosium.com or via PayPal (your choice). The stated cost of the two mugs was $22 plus $2 postage.
However, if you really would like those mugs, please note we have added them to our merchandise store on Redbubble.com. Redbubble is a third party site produces these on a print/manufacture-on-demand basis, and handles all processing and shipping.
We have set our publisher profit for these mugs to $0.00.
This means the cost of the two mugs with shipping is: United States - $27.84; UK - $25.08; Australia - $26.38; and most EU countries - $27.96 (all prices in US dollars, and may fluctuate slightly due to currency differences).
Please note we cannot provide any additional credit on RedBubble items beyond reducing our creator margin to zero, since it is a separate company and website. However, watch for the periodic discount coupons Redbubble periodically offers - prices are regularly discounted by 15 or 20% which means you can actually get the mugs for less than the original Curiosity Shoppe Kickstarter price, and that includes shipping.
Likewise, if you'd like to purchase the Innsmouth Gold coins, our friends at Campaign Coins (who manufacture the coins) have generously stepped in to help. They are offering a USD $6 shipping voucher to all 7e backers who would like to order Innsmouth Gold or the Medallion of Ithaqua. This is essentially free shipping, as USD $6 covers international Economy Air up to 250 grams (i.e. three packs of coins, or a pack of coins and a medallion.)
There is a special coupon code for this backer-only offer. We will send you the coupon code by email. Note, Campaign Coin's offer expires on October 31st.
Chaosium has learned the difficult and painful lesson of straying from its core strengths. We are a game company, and need to focus on the games we make, not producing t-shirts, jewelry, mugs, and other similar items.
Our primary goal for this Kickstarter is to deliver the final remaining rewards as soon as possible. Here is our plan. It contains a lot of information, and we hope we can be as clear, concise, and complete with the info as possible. We appreciate all of the patience you have shown over the last several years, especially with all of the ups and downs we have encountered. Since ALL PDFs have been delivered they are not noted below.
Here are our plans for the next wave of shipments:
Pulp Cthulhu. This has been printed and has just arrived at our three fulfillment warehouses. The US warehouse literally received it TODAY.
4 Keeper Card Decks (phobias, characters, events, weapons). These have been printed and are being prepared for shipment to our 3 fulfillment warehouses. We expect to ship these to backers in November.
Eldritch Art - we are getting this printed for shipment to backers in November.
Stratigraph - we are getting this printed for shipment to backers in November.
Temple Edition Rulebook and Handbook in Slipcase. We have emailed all backers receiving this reward with our plan to deliver them in a few months.
Here's a video of the advance copies we received of Pulp Cthulhu, the Keeper Decks, and Doors to Darkness:
The following items have been shipped to the corresponding backers, as per reward level. If you have not received any of these rewards that are part of your backer level, please email email@example.com for missing and/or damaged items.
Investigator Sheet Pad (in Keeper Screen Pack as loose sheets)
Nameless Horrors (softcover book)
Petersen Guide to Lovecraftian Horrors (Hardcover, Softcover combo book of Monsters and Dreamlands)
Monster Size Comparison Chart (in Petersen Guide)
Sense Impacts MP3 (download only)
With our sincere apologies, financial considerations have caused us to cancel the following free items that were added as stretch goals during and after the campaign:
Bookmarks (PDF has been delivered)
Dice and Dicebag
Evidence File (PDF has been delivered)
Postcards (PDF has been delivered)
Lovecraftian Bookplates (PDF has been delivered)
1000% backer T-shirt
1000% backer Pin
1000% Backer certificate
Most of these items were offered to backers for free via stretch goals. As part of our apology for cancelling these items we are offering a free PDF of our new 7th edition Call of Cthulhu scenario book Doors to Darkness to everyone backing with a physical product. We will be sending the download instructions shortly. If you paid extra for any of the above items as an add-on in the Curiosity Shoppe, we will refund you the amount you paid to get this as an add-on. This will be either as store credit on chaosium.com or via PayPal (your choice).
The following Curiosity Shoppe items have been cancelled. If you have purchased them as an add-on, we will be refunding your money either as a store credit on chaosium.com or via PayPal (your choice):
Arkham Sanitarium T-shirt
Temple Edition T-shirt
I Pushed My Luck T-shirt
Gahan Wilson T-shirt
Call of Cthulhu Backer T-shirt
Gahan Wilson Coffee Mugs (see note below)
All Backers who were to receive a free set of Gahan Wilson Coffee Mugs as part of the 400K Stretch Goal (receiving Leatherette Investigator books) will instead receive a free hardcover printed book of the 7th edition scenario book Doors to Darkness.
As always, thank you for your patience and support.