Shipping plan in December 2017
Good news is we collected another 1371 backers since last month. So far almost 70% of the backers have received their back items. The rest are on the way, we believe soon the snapnators will arrive you.
Just like we promised, we hoped to be able to dispatch all the remainders before this Christmas. But still there are certain amount of backers haven't get back to us. We understand you might changed your email address or inadvertently omitted the update, so we are putting this request again and distribute to our Facebook and Twitter. Hope you'll notice us and fill out this form to confirm the final recipient information. https://docs.google.com/forms/d/e/1FAIpQLSeo_UJL-4Q4RO9y60lQn5jZVBZt-qZNWpuAq83UtjepnC_yMQ/viewform?usp=sf_link
Please note: you don't have to fill out this form for 2 times, confirm with our online representative regarding the shipping status in case you haven't receive your Snapnator. If you face any after-sale issue, please refer to our after-sale policy https://www.snapnator.com/after-sale-policy. We don't often reply the comments on Kickstarter, but that doesn't mean we didn't care about your problem. We think It's always a bad idea to solve your shipping or after-sale problems in a public place. Please try to connect with us through emails or live chat. You can find us here https://www.snapnator.com/contact-us