Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi there. I still have not received my order. I do hope my order would be sent out soon given that everyone else has received it
Hi, I have not received my order, please contact me soon. As of today, my attempts to reach you via kickstarter, your online store contact and even Instagram have yielded no response.
I would like to order more ties for my husband. What's the process since the kickstarter campaign is over?
I was unable to pick up my package this summer and now it's sent back to you. Can you contact me via email?
@yapfl - Sorry for the miscommunication...I have tried contacting you via email (the one you provided in the survey) but you must not be receiving them. I will message you via Kickstarter. That way you will receive it and we can get it figured out. So sorry for the delay and such a bummer you didn't receive the product.
@phang hwee guang - We contacted you via email....did you receive the email we sent?
Anyone has a better way to contact Kory?
I have been trying for weeks but no reply at all. My order was not being delivered when it has reached the destination country. It got returned back to the US now :(
Hi, I haven't received mine. Any chance I could have the tracking number?
I received my ties yesterday and my only regret is not getting more! I'm especially impressed with the heft and feel of the ties. Kudos and thanks to Kory for handling a shipping issue so well, and so quickly. On a Saturday!
I got my ties today and they're looking good, well done! I was, however, surprised that tie #16 were as thick as the regular ties.
@Santiago @Tom @Francis If you want your tracking number, please email me at email@example.com
We do not send all the backers their tracking information. If you want the tracking number, please email us and I can get it to you.
@Martin-I have sent you an invoice twice....once to your Kickstarter email and once to your personal email. If you have not received it, please check your Spam folder. The invoice should have everything you need to get things figured out with customs.
Is everyone get the tracking number? I haven't got it yet.
According to my country´s customs, its compulsory to present an invoice to import goods. That said, I will be grateful if you can send the invoice to my email.
Received the ties and I really like them, but: I pledged for 5 neckties ($75.-) + international shipping ($10.-), but on the package/the receipt it says $125.- for the ties plus $10.- shipping. So instead of paying duties and taxes for an amount of $85.-, I had to pay taxes for an equivalent of $135.-.
Just unnecessary and annoying ...
I didn´t get the tracking number either,
Hi Kory... just wondering, I haven't received them yet, and i didn't get a tracking number :(
@Tan-yes all orders have been shipped. Your tracking number shows that the goods left the US on June 13th and are currently in route within Malaysia.
@Ross-it shows that your order was delivered yesterday. Have you received it? Please let me know.
@Joshua Cooper- So glad to hear it! So grateful for the feedback. Thanks for your support!
Hey there, just wanted to hear if there is any update on the international orders? The tracking number i received in the "update #7" mail, does not trace back to anything on DHL's webpage.
Hi, Just wondering if Australian orders have been shipped? Checking everyday.....
Just wondering if all international orders have been shipped? Been waiting for the tracking number but I have not received it yet. Thanks!
Very happy with my selection. For a good price I substantially increased the diversity of my tie collection. Thank you.
I still havent got mine yet. Can you please PM me with updates
Thanks, hope to receive it very soon
any update would be greatly appreciated
Hey guys -- any update?
Fun project. Happy to be a backer. Looking forward to receiving the ties and working with you in the future.....best.
Hey, when do we have to choose for the tie ?
I think you guys really need to consider doing bracelets full time as all. That's a project I'd back. The bracelets included with March's Sprezzabox were awesome.
It would be pretty amazing to see bow ties, but I wouldn't mind waiting till another campaign to see it happen. That's one I'd gladly pledge up on
+1 for bowties! It's often hard to find nice, tie yourself, bowties, especially in a West Coast, casual dress city like Vancouver (BC).
Thanks for letting us choose the individual ties we want, it's much appreciated!
@Spencer we have thought about expanding to bowties after the campaign is over, but it probably won't happen during the campaign. We haven't sampled them before and it would take a month or two to make sure we nail the product.
Is there any chance that bowties may become an option? That could be pretty awesome.
@David great question! Thanks for the love. Once the campaign is finished I will send out a survey that allows you to select which ties you want.
Great project - confused as to when I choose the ties I've pledged money for. Did I miss something? Thanks!